ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. Your renewal Website needs attention

    The application does not include the Doctor's certification upload. I treid it three times and upload everything else but there is no reference to the Physician's certification which renders the entire site useless

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  2. Re: resources for cancer patients

    Hi,

    Just thought of checking if you received my earlier emails. Sorry if you’re not the right person to contact about this, but could you please direct me to someone responsible for website updates regarding resources for cancer victims?

    Thank you very much, and have a nice day!

    Kendra

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Re: resources for cancer patients

    Hi,

    Just thought of checking if you received my earlier emails. Sorry if you’re not the right person to contact about this, but could you please direct me to someone responsible for website updates regarding resources for cancer victims?

    Thank you very much, and have a nice day!

    Michelle

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. List of qualifying conditions needs an update

    In your FAQ for how to become a medical marijuana cardholder, the list isn't up to date and doesn't include ptsd.

    https://www.azdhs.gov/licensing/medical-marijuana/index.php#faqs-patients

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  5. make a publicly available version of the data set

    I am currently working with ASU for my capstone and it would be very beneficial to me if there was access to the original format of the dashboard. Also, employing the community to help make dashboards or even making a sample of the data for people to work with could be a great way to engage the public.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Keep Your Word; Do Your JOB

    Mr. Greg Perez promised many, many weeks ago that he would be inspecting the kitchen food prep area of the privately-run Geo Group CACF facility at the Florence Prison and share his findings with me.So Far NADA. Is GEO GROUP given Special TREATMENT by AZDOC and Mr. Ryan? SAMO?

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. I am unable to access my portal

    i am trying to renew my facility registraion. i can not access my portal.
    facility TS- 007 zip code 85282

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please Respond

    I have sent an email about getting my ID# as suggested on the website. It has been several days and am curious when I will be receiving this information so I can receive my new card.

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  9. Re: Hi from Kendra

    Hi,

    I’m Kendra from Coupon Chief. Just wanted to ask if you received my email about our guide to financial resources for cancer patients. I hope you don’t mind if I include a link here – thought you might want to see it first:
    https://www.couponchief.com/guides/financial_help_for_cancer_victims

    Best,

    Kendra

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. I would like to increase my dosage from 2.5 oz to 4 oz per month

    2.5 oz is an arbitrary number. I often run out.

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    1 comment  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  11. I am new here. I found you on google with medical food process when people eat. I want to say something. Most of our college students are fr

    I am new here. I found you on google with medical food process when people eat. I want to say something. Most of our college students are from Kerala, India. One thing I notice they are using banana leaf when they are taking food instead of any material utensils. I told them what is the reason behind this? Our students answered amazingly, it has much healthy reason. So I want to know from you what is the exact healthy reason behind it. Please guide me.

    3 votes
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  12. dead/broken link

    Plant Your Own-http://cals.arizona.edu/pubs/garden/az1005.pdf
    no longer shows a calendar or anything related to the subject

    On this page: https://azdhs.gov/topics/index.php#healthy-living-nutrition

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hi from Michelle

    Hi,

    I’m Michelle from Coupon Chief. Just wanted to ask if you received my email about our guide to financial resources for cancer patients. I hope you don’t mind if I include a link here – thought you might want to see it first:
    https://www.couponchief.com/guides/financial_help_for_cancer_victims

    Best,

    Michelle

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. change to provider list page?

    Did you guys change the provider list page recently, to offer more categories of provider? I usually d/l the MEDICAL_LIST file, and seems like this page has added a lot of useful breakdowns of type of provider.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. PAYMENT NOT BEING ACCEPTED

    THE BELOW MESSAGE IS WHAT I CONTINUE TO GET WHEN TRYING TO PAY FOR MMJ CARD. THE ENTIRE APPLICATION AND REQUIRED UPLOADS ARE COMPLETED AND YET THE PAYMENT PART IS SEEMING TO BE CORRUPTED. I AM NOT SURE WHAT THE RESOLUTION IS OR WHEN THE SITE WILL ACCEPT PAYMENTS. I HAVE CALLED AND THE REPRESENTATIVE SAID TO TRY AGAIN IN THE AFTERNOON. STILL NO RESOLVE. HAVE TRIED SO MANY TIMES. FRUSTRATING BECAUSE I HAVE TO GO THROUGH THE WHOLE PROCESS AND AT THE END AM NOT ABLE TO PAY. PLEASE ADVISE AND THANK YOU .
    below is what your site…

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Confusion on Cultivation. ARS statutes unclear.

    We have a question.? My self and my cousin, both in our 70s, and both of us have 'authorization to cultivate' on our cards.

    We have a secure garden area, and would like to know if we both can grow our 12 plants together in this garden area.

    The garden is surrounded by a 6 feet tall security fence, with a locked gate.

    Could you please answer this question, The Arizona Revised Statutes are not clear on this issue.

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  18. It would be FANTASTIC if you actually listed your email address instead of posting links to services I don't use.

    Your phones are down. I would very much like to help a family obtain a death certificate but I cannot because I need to change the location of the doctor's office who is going to sign the death certificate. I can't do that by myself because apparently I am not an adult, so I have to call to have someone else do it. The problem is that your phones are down. So I tried to email. The problem with that is your email address is a state secret, so I have no way to get in contact with you. It…

    1 vote
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  19. Immunization Course Finality

    The pilot AZ Immunization course doesn't advance after the Immunity and the Community slide

    1 vote
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  20. Status on MMJ card delivery?

    I’m not sure if this has happened to anyone else but I received an email stating my application was accepted on february 17th and I still have yet to receive my medical card? Is there any way to see what’s going on with my card? All I see are tons of different phone numbers for contact but none of them explicitly state they’re for MMJ patients.

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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