ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Could you provide an estimate for the COVID dashboard system 8/24 update completion?

    The system update was supposed to be completed by 8:00 PM on 8/24. As of now (8/25, 8:40 PM) COVID dashboard is still not working. Could you post an expected completion time frame for this?

    1 vote
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  2. Your vaccination count statistics do not agree. The "Vaccine Administration" link shows 100k fewer jabs in Pima county than the by-age link

    Your vaccination count statistics do not agree. The "Vaccine Administration" link shows 100k fewer jabs in Pima county than the by-age link (520k cs 620k

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  3. Not Secure Website Warning

    I would love to log into my account but my internet security says your website in not secure and my info may be stolen if I log in. Suggestions? Also, why is this site not secure????????????

    1 vote
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  4. Please include number of RECOVERED COVID19 patients

    Please include number of RECOVERED COVID19 patients. The current numbers let us know how bad it is... it would be very helpful to also see something hopeful.

    111 votes
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  5. Covid Records

    How do I download the results of my Covid vaccination.
    I have a hard copy of it - from Feb 14h and 13th March but want/need a copy for proof when traveling abroad.

    1 vote
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  6. Number of Hospitalizations and Deaths by County

    I would really like to know why you cannot publish the Covid-19 Hospitalization and Death numbers by county. The head of statistics at the BBC published an article on 7/27/2021 entitled “Coronavirus: Four numbers that reveal the real trends” and the very first one was “The number of new hospital admissions”
    He says that:
    “Daily case numbers get the most attention because they're the first to arrive. But they're flaky. They depend on things that tell us nothing about the virus, like whether people decide to get tested or how quickly test results come back. So scientists use other measures…

    1 vote
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  7. The new birth and death certificate search engine is a total disaster.

    Returning the old vital records search engine would solve the problem...

    3 votes
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  8. The download of vaccinations by zip is not working.

    On Jul 25, 2021 I tried for the first time to download vaccinations by zip, but I got no file, no error message, no progress indicator in my browser. By the way, I have successfully downloaded cases by zip for over a year. It often had this bug and others, but they were fixed. Does vaccination download by zip work? I will keep trying to see if today was a "fluke."

    1 vote
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  9. "Confirmed Cases" should represent individuals infected, not simply number of positive test results.

    "Confirmed Cases" is confusing since it appears to be reported by the test specimen instead of individuals infected. I don't know for sure if this is what's going on, but it seems like it. If so, AZDHS ought to correspond test results with individuals tested to account for repeat testing, and report a proper "confirmed cases" count. This will provide a more accurate picture of Arizona's CV19 situation, and thus, better policy decisions. Points addressed with slightly more detail in this AZ Daily Star letter and the first comment on it: https://tucson.com/opinion/letters/local-issues/letter-covid-19-data-in-arizona-garbage-in-garbage-out/article_56f828b8-c140-11ea-a697-b3dbebea2bee.html?mode=comments

    61 votes
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  10. mitigation

    Time for Christ to pull a Fauchi and tell Ducey to butt out of medical decisions. Masks should be required in schools until children receive their vaccines.

    1 vote
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  11. 1 vote
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  12. Updating Vaccination Counts for Sierra Vista

    Can you tell us when the Vaccinations by Zip Code for SIerra Vista will be updated? This has not changed since 06Jul21. Thank you

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  13. Hospitalization Numbers

    Why can you not publish the Covid-19 Hospitalization and Death numbers by county. You give us the daily cases by county but hospitalization and deaths are only available at the State level. Number of cases are irrelevant for any meaningful purpose (what constitutes a "confirmed case" anyway?). What matters is how many people are being hospitalized, (i.e. the load on the health system) and how many are dying. That will tell us how serious (or not) things are!

    1 vote
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  14. Separate Data by Vaccinated vs. Unvaccinated

    Report COVID-19 data on the death and hospitalization numbers we hear every day by those who are vaccinated and those not? If (as I suspect) the number of deaths or hospitalizations of those vaccinated is zero (or very near zero) and was reported regularly (and loudly), that might go a long way in getting those reluctant unvaccinated people to get vaccinated.

    3 votes
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  15. 1 vote
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  16. Health for web

    It's Here to up your health website https://memarak.com/

    1 vote
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  17. Show available dates and times

    COVID 19 Vaccination Registration
    This is nuts, why when I try to register for a vaccination why doesn't it show me a list of available dates and times versus me having to pick a date click 17 times to only find out there is nothing available and then to start that all over with a new date. Highly recommend showing a a list of available dates and times for folks to select from. The existing method is time consuming and frustrating.

    6 votes
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  18. Locality of positive Covid-19 person(s)

    Locality of positive Covid-19 person(s), say the town at least or even the general area such as NW Valley or Central Phx, would give a person a better idea of places to avoid such as movie theatres, grocery stores, etc.and to be more careful of sanitation.

    94 votes
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  19. 67 votes
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  20. The daily .xls download of COVID cases by zip has not been updated since 3-22-2021.

    It is 10:53AM on 3-25-2021 and the .xls download still matches the 3-22-2021 file. There are no error messages on the website. https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/covid-19/dashboards/index.php

    Has this been discontinued?

    Edited: 03-26-2021. 09:14 AM. I notice that the number of cases in the download file do not match the numbers in the online map display.

    Example. Zip code 85658. File: 937 Map: 939.

    4 votes
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