ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. Your SSH certificate expired yesterday

    Please let your tech department know that the SSH certificate is expired. My school nurses cannot get into your vaccination app because of this.

    5 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Website Suggestion

      I have a suggestion for a website on your Injury Prevention Resources page. It is the Kids Safety Network (www.kidssafetynetwork.com). They have a lot of great resources on injury prevention, health & product recalls. I just thought it would be a great fit for your website. Thanks!

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Make all links work

        When I click on some links, they don't go anywhere. Might be nice if they did.

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          0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Information on Adverse Health Events?

            Does ADHS collect information on "Never Events" (Otherwise known as "Adverse Health Events")? If so, will this information ever available? Since this type of data tracks very serious errors/issues, it would be great to have access information regarding hospital incidents.

            3 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • I requested an application for a copy of my birth certificate via the phone & have not received it yet.

                please make it easier to print an application for a copy of a birth certificate. The Microsoft Reader wouldn't open for me.

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                • 1 vote
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                    started  ·  ADHS responded

                    Thank you for taking the time to let us know. We will work on getting the link restored right away.

                  • 1 vote
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      ADHS responded

                      Thank you for reaching out to us.
                      Are you looking for general information on immunizations? If you are, try cutting and pasting this site in your browser. If you still have problems, let us know specifically what you are looking for.
                      http://www.azdhs.gov/phs/asiis/

                    • I was given a map that depicts the Brth/Death Department location.

                      Invert the picture of the location. It appears to be upside down.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • It is impossible to follow a Chapter/Article from index to actual reference.

                        Try Chapter 10, Article 8. Can you locate Article 8? Or, click on one of the high-lited lines in the cover Index; Your sub-pages [if there is a sub-page] do NOT reference the Chapter ! This is so poorly done, I am in shock. Surely the Az Dept of Health Services can find somebody who can do a better job than this !!!

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          ADHS responded

                          Thank you for your comments. The Department is looking into revising the webpages.
                          If you need the information, To get to the information now, click on Chapter 10 at the top and that will take you to the Articles that you can click on for the document you are referencing.
                          If you still have problems, please call the ADHS main number at ADHS: 602 542-1025.

                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Give a time frame for opioid statistics

                            For example, the website lists 280 deaths from opioids - but is that over a week, a month, several months? I assume it's since the state started tracking, but when was that? Data may be more helpful if presented with the time frame, along with the average number per week/month/other.

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • azdhs.gov - Question

                              Good afternoon,

                              My name is Nicole Godfrey and I work in the outreach department at Mesothelioma Guide. We are an advocacy organization dedicated to helping patients diagnosed with asbestos illnesses. I was impressed with the resources that your website has available to your community.

                              Mesothelioma is a rare cancer and very few treat it. We specialize in connecting patients with doctors and treatment options that are best suited for them. Our services and resources are 100% free to patients and family members. Since we don’t charge for our services, we don’t have a budget to advertise. I'm reaching out to…

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Smoking Violations Submittal - does not confirm success

                                Your Android and regular computer submission process does not confirm whether or not submission was successfully submitted - I tried numerous times and on multiple applications to submit my concern/complaint - could you please confirm that my concerns were received?

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • ATM at the Hana dispensary 2905 Northern Ave. Kingman AZ is stealing from patients.

                                  This dispensary has so many problems with their ATM that they tell people to call ahead to verify it is operating. Tonite, 10/10/2017, the dispensary's ATM deducted $203 from my bank account and printed a receipt for no money dispensed. The position of the dispensary owners is that it is not their problem that the problem is with a company called Eclipse (800-390-0996) there is no one on duty but a voice mail indicates if you are the owner of the business, or an unhappy customer, call the bank and report it to them don't call the company that owns…

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow submission by mail for those of us who are not computer savvy

                                    Help! I have all the information but cannot download the documents you require in digital form. Please let me mail them to you.

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                                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                    • electronic harrassment voice to skull

                                      Theres a family here in Phoenix that use electronic harassment VOICE TO SKULL ,THEY ALSO USE ELECTROMAGNETIC PULSE TO TORTURE PEOPLE.IM MICHAEL BOMBERRY IVE BEEN A VICTIM FOR 8YRS.KEVIN D CARLE GOOGLE REVERBNATION,SHACOY MOORE ,AND HER SISTER KIESHA ,AND THERE MOTHER DARLENE LAWS,.THEY NEED HELP ASAP.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • thanks for your help

                                        Hi,
                                        I am just writing to say how much I appreciate that you created a section on your website here: (http://www.azdhs.net/audiences/index.php#children-home) , all about special needs and people with disabilities.
                                        It was extremely thoughtful of you to share this information for families in need.
                                        I have a special needs brother and have a blog for families with children with autism and I know how much this extra effort means to families with special needs kids.

                                        I wanted to send over a few extra resources for you to consider adding to your page.

                                        Legal Resources for Special Needs
                                        https://www.justgreatlawyers.com/legal-resources-considerations-seniors-special-needs

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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