ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Why are you letting patients DIE

    If omicron is milder why do you keep saying hospitals are full? Makes no sense.

    And WHERE is the list of facilities that offer monoclonal antibody therapy? Why on earth is Azdh and Gov Ducey not ordering a stockpile? Not everyone has omicron so the monoclonal antibody therapy still works on Delta.

    Why aren't general practioners seeing covid patients? Why are we left in the dark to go home and wait until we can't breathe? My family including disabled and high risk had to self monitor with a pulse oximeter for silent hypoxia at home. It was horrible. When we…

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  2. Make it easier to find immunization record

    I have received two Covid vaccines in Arizona and can't find a record of those in order to provide proof of vaccination

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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →

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  3. zip code data download - data incorrect

    The zip code data download for the last 2 days has been incorrect. For example: zip code 85003 is listed today as having 1869 total confirmed cases, but on December 12th the file had 2836 as the total confirmed cases.

    Zip code 85004 something similar: today 747
    Dec 12: 1458

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  4. Fix the COVID Data Dashboard

    Confirmed case count values by zip code on 12/16/2021 are not consistent with preceding values. For example, the 12/16 value for zip 85382 is shown as 4,385. However, the previous day's value was 7,273.

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  5. Please Help Me

    My card expired and I can't figure out how to give you my updated information.

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  6. Display COVID-19 data by residence community

    Displaying COVID-19 cases by Zip code is very helpful, and it would be even more useful if you displayed cases (and deaths) by residence community, e.g. Golden Hills, Aspenwood, Stonegate, etc.

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  7. Covid data question

    Question only. Since we have started using home Covid 19 test kits, how can the new patient data be correct on your webisite? Most folks do not report the results anywhere so I think we may have more covid in the valley than what is being reported and published. I think the only data that is correct is the number of covid inpatients and ICU . I think maybe a disclaimer would be appropriate when these numbers are being reported to take into consideration the number of unknown positives in home test kits.

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  8. Fix PDF of records so that they can be opened/downloaded.

    Arizona Genealogy Record Search - cannot open PDF copies of DOB/DOD records to read details - this makes them almost completely useless for genealogy. The icons are grey and not active.....16DEC2021

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  9. In this new covid19 strain, is it possible for older and immunosuppressive extra dose of ( fourth dose) of different

    Authorize free fourth dose of covid19 vaccine of different variations as a second booster fully covered by you or all health insurance.

    My email address is Chetanandkumud@yahoo.com if you feel like contacting me

    Chaitanya Patel

    Thanks

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  10. No way to check on Immunization Card Replacement Status

    I submitted my request and all forms on 10/26th. I have not been able to check on status, make sure my request didn't get lost, I email and no one responds. its been over a month. I am over 65 and still can't get my booster shot as my original card had stickers on it and the second dosage fell off. Now I am being penalized by not being able to get a new one. Thank you for all you do but it certainly would help if I could get a status.

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  11. Sample Send - Please verify mailing address (2920 N 7th St Phoenix, AZ 85014-5454)

    Please verify 530 Obstetrics equipment labeled as ''+ 'PRE CAST MFG CO' / 'MADE IN MEXICO'' Craftsman tools and other items are ensurable up to the amount it cost to replace (3) trees. My (4) plant personal growth allotment will be exponentiated with agriculture land access; righted by annexation.

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  12. Having a hard time opening image of birth certificate

    Please direct me how to see this older family birth certificate

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  13. COVID vax QR code?

    MyIR has stopped providing SMART Health Card QR codes to AZ residents - will AZ adopt a system like the Washington state system? https://waverify.doh.wa.gov

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  14. 1 vote
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  15. covid dashboard

    how much longer is it going to take for you to "update" the covid dashboard and bring it back on line. we are in the middle of a surge here. this is unbelievable. no update for two days;

    4 votes
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  16. Card renewal problem

    Hello, I was trying to log in the application, however when I started the process, the webpage froze and now there is a message, that I do not have access to this webpage or that my application was already submitted. It was not. I am mot sure what to do.

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  17. Additional information about race/ethnicity breakdown re: Vaccine Administration (https://www.azdhs.gov/covid19/data/index.php#vaccine-admin

    "People who have received at least one does by race/ethnicity" is computed differently from "People who have received at least one does by age and gender...", which appears right next to it and is worded in approximately the same way.
    For example, for Pima county, if I hover my mouse pointer over "24.0% printed next to "less than 20 years", I get the explanatory note: "59,970 people have received at least one dose/250,118 population aged less than 20 years". However, if I look at "Black or African American, non-Hispanic", it says "13,414 (2.0%)", and there is not further information provided…

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  18. Tailored Covid data with vaccine

    I have found your covid data page very useful over the last year, keep it up. I would like to suggest that the red portion of https://azdhs.gov/covid19/data/index.php#hospital-bed-usage distinguish between vaccinated and un-vaccinated...that might encourage some additional people to get it done!

    Same for https://azdhs.gov/covid19/data/index.php#deaths.

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  19. Restore serology under Laboratory Testing tab of Covid dashboard

    I understand there are concerns about conflating serology and diagnostic tests. But the serology tests give useful information about our progress toward endemicity without pandemic. Sure, folks need to understand that these are nucleocapsid antibody tests and that a rate of seroreversion is seen (e.g. 14% peak down to 10% before climbing again last fall), but this matches well with covidestim.org PEI estimates after considering seroreversion. Labeling with type of antibody test would be helpful.

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  20. Inconsistent October COVID dashboard reporting

    Inconsistent data for COVID Diagnostic tests and Demographics between 10/12/21 and 10/13/21.

    Demographics numbers do not add up correctly.
    Total 10/13 Summary reported cases 1124709
    Total 10/13 Demographics reported cases 1119846

    Total and daily diagnostic tests reported on 10/13 more than two and four times higher than 10/12 data, respectively.
    Total tests 13129462 vs. 6120282
    Daily tests 31564 vs. ~6400

    Any explanation for these discrepancies? Especially for the daily performed diagnostic tests.

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