ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. 1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Please remove my email address

      Someone added my email to your list and you do not provide a link to modify subscriptions. I do not live in Arizona and have used this email address for years.

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        0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
      • Captcha Response not easily found on page

        No Captcha Response found on page

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • email address and/or web inquiry form

          Hi:
          I am unable to find either a general email address to contact your department or at least a web inquiry form typically found on websites. Please one or the other on your site. Thanks!

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Convert the BRFSS survey to digital please!

            I participated in the BRFSS by phone today and found the process to be almost unbearably painful. As a health care provider I appreciate the value of the data collected, but doing it as a scripted phone interview was overly long and difficult. I was able to find and read the questions on-line and should be able to complete the task more accurately and in a fraction of the time electronically. Please consider offering an electronic survey link in the future. I'm also curious why the most recent report available is from 2015? My interviewer had below average English speaking…

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • I GOT A COMPLAINT ABOUT THE AZ STATE DURABLE MEDICAL EQUIPMENT COMPANY DIAMOND MEDICAL

              I HAVE ARIZONA LONG-TERM CARE AND MY ID NUMBER IS A49590300
              MY NAME IS DAVID KINMAN AND DIAMOND MEDICAL EQUIPMENT WONT SUBMIT TO MEDICARE AN ORDER FOR A COMMODE BECAUSE THEY SAY THEY HAVE BEEN DENIED SINCE THE AFFORDABLE CARE ACT AND I KNOW FOR A FACT I HAVE GOTTON COMMODES BY MEDICARE SINCE THEN SINCE IVE BEN PARALYZED SINCE ONLY 2009 AND I GUESS THEY LOOSE MONEY ON EVEY DENIEL BY MEDICARE SO THEY REFUSE TO SEND THEM THIS IS THE AGENCY THAT THE AZ STATE NOW GOES THROUGH THIS DOESNT MAKE SENCE AND IS PROBABLY ILLEGAL PLEASE EMAIL…

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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Suggestion for CITING/REFERENCES

                I use your website pages to do school research papers but I never am able to find who wrote the topic on certain things or what year it was written, is there any way this can be updated into the webpages on the website?

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Got an email about my replacement mmj card Monday, it’s now Saturday it isn’t here

                  I want know when I get my medical card back, I am low on medication and my PTSD is getting really bad

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                    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                    • I am looking for licensing and Complaint information on Assisted Living Facilities in Surprise, AZ. I have not found that on your web site.

                      I am looking for licensing and Complaint information on Assisted Living Facilities in Surprise, AZ. I have not found that on your web site.

                      None of the categories above cover this issue!!

                      Where is this?

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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Concerns with prescriptions for opioids

                        I have been on a opioid prescription for 3 years and it is one of the few of many I have tried that works. My dosage was cut in half because of the people abusing it. It is wrong the I have to suffer in pain because of other peoples abuse! Something needs to be done about this because their are many more people who are paying for it too. I have Lyme's disease and arthritis and some days are better that others but without the meds I take my quality of life would be really really bad! I hope…

                        5 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Why full price of $ 300 for renewal with incurable diseases

                          Don t punish patients with expiring card and an ongoing incurable disease like Parkinson's with a $ 150 fee from a doctor who is not even the patients physician. He has also developed another cancer for which he is paying $ 2000 for the radiation. the products in dispensaries are expensive enough. Why can his physician/oncologist NOT write up the health condition and reason for a medical marijuana card yo avoid that fee? It is really unfair, just an additional income for doctors. The patient with a current card, expiring on Feb. 18 is Denis W Egan and I am…

                          1 vote
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                            0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                          • learn how to treat heroin addicts

                            I am from the north East amd bought my son to Mohave Mental health for treatment of his heroin addiction. Not only did he have to wait two months to get suboxone prescribed. He finally got the prescription and was told not to take it until the following week we he went to his next doctors appointment, and to drive in there in withdrawls to take it in fron of the doctor. he sais what am i supposed to do over the next 5 days, continue to use heroin. He was told I guess so, because if you take the…

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Mail forms

                              Only have a tablet, no computer and no printer and I do not know anyone who has them.

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Barbara Sims

                                What happens now ?

                                1 vote
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                                  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make a stand alone tab for filing a complaint

                                  Make a stand alone tab for filing a complaint instead of having it under the topics button making it easier to find and file a complaint!

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • You website is pathetic.

                                    I cannot even contact you to ask a question. I am sure this is deliberate in nature. All I want to know is why you announce on your site that the card is $75 to $150 and yet I have been informed that it is $300. That amount demonstrates the corruption in the state's government. You advertise one thing but the reality is something else. You people are horrible.

                                    1 vote
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                                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                    • MyIR has been under maintenance too long

                                      I have been looking to enter this website for about 3 weeks now and it is always under maintenance.

                                      11 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • RESTAURANT HEALTH AND SAFETY INSPECTIONS

                                        WHY DO YOU CHARGE OWNERS OF RESTAURANTS FOR RESTAURANT INSPECTIONS, SHOULDN'T THAT COST BE COVERED UNDER ARIZONA RESIDENTS'
                                        YEARLY TAXES, AS IN OTHER STATES? AND NOT BORNE BY A RESTAURANT OWNER?

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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