ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Display COVID-19 data by residence community

    Displaying COVID-19 cases by Zip code is very helpful, and it would be even more useful if you displayed cases (and deaths) by residence community, e.g. Golden Hills, Aspenwood, Stonegate, etc.

    170 votes
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    30 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Report COVID-19 testing from all sources and not just DHS.

    Your failure to report all testing makes it appear that you have something to hide. Get the data, and make it available!

    110 votes
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    23 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Raw data download

    Can you please make the raw data behind the maps / tables downloadable (e.g. per county numbers for tests, cases, deaths, etc)

    94 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Daily covid-19 death chart

    The covid-19 daily death chart is not consistent with what the actual data given for that day. For April 22 and 23, the number of deaths reported was 21 for each day. The chart published shows 1 death for the 22 and 4 for the 23rd. That gives an impression of a declining death rate when, in fact, it appears to be significantly.

    77 votes
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    27 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Locality of positive Covid-19 person(s)

    Locality of positive Covid-19 person(s), say the town at least or even the general area such as NW Valley or Central Phx, would give a person a better idea of places to avoid such as movie theatres, grocery stores, etc.and to be more careful of sanitation.

    72 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please include number of RECOVERED COVID19 patients

    Please include number of RECOVERED COVID19 patients. The current numbers let us know how bad it is... it would be very helpful to also see something hopeful.

    68 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. We can no longer read entire chart titled: Testing for COVID-19 in Arizona

    Adding the new risk graphic to the right side of that chart and adding the hashtag is cutting off # of cases tested, pending, and ruled out, This is important information to the public.

    41 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 40 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. "Confirmed Cases" should represent individuals infected, not simply number of positive test results.

    "Confirmed Cases" is confusing since it appears to be reported by the test specimen instead of individuals infected. I don't know for sure if this is what's going on, but it seems like it. If so, AZDHS ought to correspond test results with individuals tested to account for repeat testing, and report a proper "confirmed cases" count. This will provide a more accurate picture of Arizona's CV19 situation, and thus, better policy decisions. Points addressed with slightly more detail in this AZ Daily Star letter and the first comment on it: https://tucson.com/opinion/letters/local-issues/letter-covid-19-data-in-arizona-garbage-in-garbage-out/article_56f828b8-c140-11ea-a697-b3dbebea2bee.html?mode=comments

    32 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please include number of RECOVERED COVID19 patients

    Please include number of RECOVERED COVID19 patients. The current numbers let us know how bad it is... it would be very helpful to also see something hopeful.

    28 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. MyIR has been under maintenance too long

    I have been looking to enter this website for about 3 weeks now and it is always under maintenance.

    23 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make data available for download

    A quick search reveals numerous requests with multiple votes to make your raw data available to the public. Your resistance makes the public suspicious and mistrustful. This is taxpayer funded, it is our data. Do I need to file FOIA request?

    Raw data download
    https://azdhs.uservoice.com/forums/120045-adhs-customer-feedback/suggestions/40447696-raw-data-download

    Is there a way to download the data from a COVID dashboard
    https://azdhs.uservoice.com/forums/120045-adhs-customer-feedback/suggestions/40426885-is-there-a-way-to-download-the-data-from-a-covid-d

    Can you make the COVID-19 data available for download?
    https://azdhs.uservoice.com/forums/120045-adhs-customer-feedback/suggestions/40259401-can-you-make-the-covid-19-data-available-for-downl

    Can you make the COVID-19 data available for download?
    https://azdhs.uservoice.com/forums/120045-adhs-customer-feedback/suggestions/40259389-can-you-make-the-covid-19-data-available-for-downl

    Can you make the COVID-19 data available for download?
    https://azdhs.uservoice.com/forums/120045-adhs-customer-feedback/suggestions/40259392-can-you-make-the-covid-19-data-available-for-downl

    provide data for download
    https://azdhs.uservoice.com/forums/120045-adhs-customer-feedback/suggestions/40581148-provide-data-for-download

    Making COVID RAW DATA spreadsheet available to…

    19 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Concerns with prescriptions for opioids

    I have been on a opioid prescription for 3 years and it is one of the few of many I have tried that works. My dosage was cut in half because of the people abusing it. It is wrong the I have to suffer in pain because of other peoples abuse! Something needs to be done about this because their are many more people who are paying for it too. I have Lyme's disease and arthritis and some days are better that others but without the meds I take my quality of life would be really really bad! I hope…

    18 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. COVID-19 Cases by Day doesn't show recent days/weeks

    The space on your website for the COVID-19 Cases by Day is way too small and only part of the graph is visible. The most recent days and weeks are not visible. The graph is pretty useless without this information. Please fix!

    18 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Report covid-19 cases by city rather than county.

    There are enough cases now that they should be reported by city. This way the public can see hotspots within the counties. Also you should report if the spike in cases during the last few days is due to people returning from spring break or something else.

    16 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 15 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Provide COVID-19 Graphs Showing Cases & Deaths For AZ and Each County Updated Daily

    Provide COVID-19 Graphs Showing Cases & Deaths For AZ and Each County Updated Daily. I have done this with NY Times/GitHub data and can provide if you want. These graphs show where we are headed.
    Try these links:
    https://www.dropbox.com/s/nxr182o1lbv8rbm/AZ%20COVID-19%20Cases%20%26%20Deaths-3-27-20.png?dl=0
    https://www.dropbox.com/s/uw24myophsj3jh3/Pima%20COVID-19%20Cases%20%26%20Deaths-3-27-20.png?dl=0

    15 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Separate data from Serology versus PCR tests.

    While you are reporting the number of PCR tests and serology tests separately each day, in the cumulative reporting you are combining these two tests. It is not clear if the positive/new cases data includes the positives from both tests or not, but calculating the percent positives, suggests that you are conflating Serology (antibody) positives, which newly diagnosed cases, which is skewing the data making it impossible to determine actual trends in the data and make conclusions about the real situation in our state. Please correct the data and separate out anitbody results from new cases.

    14 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Covid-19 death chart is meaningless

    I understand why cases data is adjusted when results come in, but deaths happen on a date certain. The fact someone was tested last week, doesn’t change the date of death. Today we had 8 deaths....we started the week on 4/12with 115 deaths, and now we have 150 deaths, an increase of 35 deaths, but bar chart shows just 2....All 150 deaths are on the bar chart but prior weeks have been adjusted to reflect test date I assume, which makes the chart pretty meaningless. How can you see if deaths are rising or declining, week to week or day…

    13 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Your SSH certificate expired yesterday

    Please let your tech department know that the SSH certificate is expired. My school nurses cannot get into your vaccination app because of this.

    12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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