ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. 6 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Information on Adverse Health Events?

      Does ADHS collect information on "Never Events" (Otherwise known as "Adverse Health Events")? If so, will this information ever available? Since this type of data tracks very serious errors/issues, it would be great to have access information regarding hospital incidents.

      3 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Your SSH certificate expired yesterday

        Please let your tech department know that the SSH certificate is expired. My school nurses cannot get into your vaccination app because of this.

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 404s

          All these links are 404's:

          In 2011, the Arizona State Legislature changed the law, A.R.S. 36-136 (H)(4)(g) and A.R.S. 36-136 (H)(13), to allow residents to produce non-potentially hazardous baked and Confectionery products in their homes and to offer them for commercial sale within the state. The topics listed above provide general guidance for this law and information about required food handling permits in each county. The rules of this program are found in Arizona Administrative Code R-9-8-102.

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Child Safety Information

            I thought that I would try one more time to reach you regarding our child safety resources. We are interested in sharing this information and your site seems like a great fit.

            https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/

            Please let me know if you have any questions.
            Thank you,
            Evelina Bishop
            ACLS Medical Training
            1.866.540.8212

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • why doesn't scroll function work?

              dont require my email address

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Licensing Rules

                    Place the rules link on the same page as Enforcement, Online Complaint, Consumer info, Provider Info, News Publication for Medical Facilities

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • create a link

                      In special licensing for SLPs, site tells me to refer to R9-16-208.C (SLP/AUD/DA) but I cannot find this info and clicking on it does not link me to it. Create a link.

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • It is impossible to follow a Chapter/Article from index to actual reference.

                        Try Chapter 10, Article 8. Can you locate Article 8? Or, click on one of the high-lited lines in the cover Index; Your sub-pages [if there is a sub-page] do NOT reference the Chapter ! This is so poorly done, I am in shock. Surely the Az Dept of Health Services can find somebody who can do a better job than this !!!

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Thank you for your comments. The Department is looking into revising the webpages.
                          If you need the information, To get to the information now, click on Chapter 10 at the top and that will take you to the Articles that you can click on for the document you are referencing.
                          If you still have problems, please call the ADHS main number at ADHS: 602 542-1025.

                        • Safety Resources for Parents

                          I am following up on my email regarding our safety resources. I hope that you had a chance to check out the links.

                          We would love to share them with your site’s visitors, so we hope that you consider posting one (or more) to your site.

                          1. https://www.aclsmedicaltraining.com/parent-new-medical-profession/
                          2. https://www.aclsmedicaltraining.com/cpr-for-everyone/
                          3. https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Website Suggestion

                              I have a suggestion for a website on your Injury Prevention Resources page. It is the Kids Safety Network (www.kidssafetynetwork.com). They have a lot of great resources on injury prevention, health & product recalls. I just thought it would be a great fit for your website. Thanks!

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make all links work

                                When I click on some links, they don't go anywhere. Might be nice if they did.

                                1 vote
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                                  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Chapter 400- policy 410- use of telemedicine does not open

                                    It does not open. It just changes to policy 411, Parent/Family Support Provider Training, Certification, and Supervision
                                    Requirements.
                                    This is very odd, and it is the only policy I need o look at right now. Do you have a Policy on this or not? Thank you very much for your help in advance.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • getting 404 page not found at https://ems.azdhs.gov/Application/CreateEligibility

                                      I'm attempting to apply for my state EMT certification, I am already have my NREMT. I am trying to apply for jobs and the card from the state is all I am missing and cannot move forward till I have it. After entering my information and cliciking next on this page, https://ems.azdhs.gov/Application/CreateEligibility - it takes me to a page saying Error 404, file or directory not found and I cannot complete my application.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I cannot Enable your Payment

                                        My computer does not load enable, play, do, whatever so I can pay for my address change onmy card. I do nor have SASFARUI I do not have chrome it ewill not losad. It wuill not play hoe w ahm o I I supposed to PSA PAY??? HO DOw I PAY? I can send cash. whats wrong with a money order? You Makie it Ipmossible. CHANGE IT

                                        1 vote
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                                          0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Emails

                                          I tried to email you about a dirty restaurant but you have not made it easy, it looks like you do not have this ability. May I suggest you make it possible, as for phoning you are closed when I am able to call.
                                          Not sure if this is even the right place for my concern.

                                          1 vote
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