ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. I cannot Enable your Payment

    My computer does not load enable, play, do, whatever so I can pay for my address change onmy card. I do nor have SASFARUI I do not have chrome it ewill not losad. It wuill not play hoe w ahm o I I supposed to PSA PAY??? HO DOw I PAY? I can send cash. whats wrong with a money order? You Makie it Ipmossible. CHANGE IT

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  2. Licensing Rules

    Place the rules link on the same page as Enforcement, Online Complaint, Consumer info, Provider Info, News Publication for Medical Facilities

    1 vote
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  3. getting 404 page not found at https://ems.azdhs.gov/Application/CreateEligibility

    I'm attempting to apply for my state EMT certification, I am already have my NREMT. I am trying to apply for jobs and the card from the state is all I am missing and cannot move forward till I have it. After entering my information and cliciking next on this page, https://ems.azdhs.gov/Application/CreateEligibility - it takes me to a page saying Error 404, file or directory not found and I cannot complete my application.

    1 vote
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  4. Flu vaccine doesn't always work

    Please explain to the public why some of us get the flu even after we have received the flu vaccine. Flu was just confirmed at physician's office. This is of concern since the past 3 years since I moved to Maricopa county, I have received the vaccine each year and each year I get sick with the flu. I doubt i am the only person in this state with this problem

    1 vote
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  5. 1 vote
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    started  ·  ADHS responded

    Can you please be more specific on the application you are referring to? We would be happy to send you a link.

  6. 1 vote
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  7. Child Safety Information

    I thought that I would try one more time to reach you regarding our child safety resources. We are interested in sharing this information and your site seems like a great fit.

    https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/

    Please let me know if you have any questions.
    Thank you,
    Evelina Bishop
    ACLS Medical Training
    1.866.540.8212

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 404s

    All these links are 404's:

    In 2011, the Arizona State Legislature changed the law, A.R.S. 36-136 (H)(4)(g) and A.R.S. 36-136 (H)(13), to allow residents to produce non-potentially hazardous baked and Confectionery products in their homes and to offer them for commercial sale within the state. The topics listed above provide general guidance for this law and information about required food handling permits in each county. The rules of this program are found in Arizona Administrative Code R-9-8-102.

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Safety Resources for Parents

    I am following up on my email regarding our safety resources. I hope that you had a chance to check out the links.

    We would love to share them with your site’s visitors, so we hope that you consider posting one (or more) to your site.

    1. https://www.aclsmedicaltraining.com/parent-new-medical-profession/
    2. https://www.aclsmedicaltraining.com/cpr-for-everyone/
    3. https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/
    1 vote
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  10. Safety Resources for Parents

    We recently published three new resources that are aimed at keeping children safe and they would be great for your Summer Safety page.

    • A Parent’s Guide to Keeping Your Kids Alive and Safe: https://www.aclsmedicaltraining.com/parent-new-medical-profession/
    • Are You a Lifesaver? CPR For Everyone: https://www.aclsmedicaltraining.com/cpr-for-everyone/
    • Hey Mom and Dad, Do You Know Basic Life Support? https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/

    I hope you consider posting them.

    1 vote
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  11. Emails

    I tried to email you about a dirty restaurant but you have not made it easy, it looks like you do not have this ability. May I suggest you make it possible, as for phoning you are closed when I am able to call.
    Not sure if this is even the right place for my concern.

    1 vote
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  12. immunization record

    My name is Jin-young KIM.
    I'm a Korean.
    I am going to study at Arizona State University.
    I have two elementary school students.

    My daughter is 7 years old and 9 years old.

    It is hoped the elementary school on January 07, 2015.

    (kyrene del Cielo Elementary School or kyrene de la Mirada Elementary School

    I am ready immunization records in order to enroll in school for my elementary school.

    1) I want a form of Arizona immunization records.
    Please send the form by e-mail immunization records.

    2) Additional Questions
    Is varicella is essential items? (In Korea, the varicella is…

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →
  13. Website Suggestion

    I have a suggestion for a website on your Injury Prevention Resources page. It is the Kids Safety Network (www.kidssafetynetwork.com). They have a lot of great resources on injury prevention, health & product recalls. I just thought it would be a great fit for your website. Thanks!

    1 vote
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  14. Make all links work

    When I click on some links, they don't go anywhere. Might be nice if they did.

    4 votes
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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  16. Information on Adverse Health Events?

    Does ADHS collect information on "Never Events" (Otherwise known as "Adverse Health Events")? If so, will this information ever available? Since this type of data tracks very serious errors/issues, it would be great to have access information regarding hospital incidents.

    3 votes
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  17. Your SSH certificate expired yesterday

    Please let your tech department know that the SSH certificate is expired. My school nurses cannot get into your vaccination app because of this.

    12 votes
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  18. 1 vote
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  19. I requested an application for a copy of my birth certificate via the phone & have not received it yet.

    please make it easier to print an application for a copy of a birth certificate. The Microsoft Reader wouldn't open for me.

    4 votes
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  20. 1 vote
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    started  ·  ADHS responded

    Thank you for taking the time to let us know. We will work on getting the link restored right away.

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