Make website more user friendly
Make it possible to someone reach a live person. I don't understand how I am supposed to apply for a dupicate card (I lost mine) and have the number when I lost mine. How about a way to deal with that issue? I'm sure it's not uncommon.
5
votes
![](https://secure.gravatar.com/avatar/20fc463c071d242aca82396f6e8acdd7?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)