ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. Discount

    Why can’t a disabled senior on SSID get a discount, but food snap can? What’s wrong with this picture?

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      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
    • Please update CHA/CHIP for all counties - they are all too old.

      On this page: https://www.azdhs.gov/operations/managing-excellence/index.php#ship-sha-community.
      All County CHA/CHIPs are from 2012-13. Only Cochise shows a current one - 2017. Please update this page with the most current County CHA/CHIPs.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • tip: Guitar Center at Peoria & I-17 had flood-- possible mould.

          anonymous tip-- if you're interested.. possible mould danger at Guitar Center, I-17 and Peoria from massive roof leak on Mon-- store still open Tues while workmen clearing mess through the store!? -- I think that that's not right-- they should close the store for a few days right? Very damp in sections of store-- not right. Please accept my anonymouty. Thanks. (by the way-- a suggestion for this box is to have a button for hot tips on your front web page)

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              under review  ·  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
            • Recently Added MMJ Law

              Hoping to at least regulate opiates if we are regulating MMJ this ruthlessly. MMJ concentrates have never robbed someone of life- on the other hand, opiates? Opiates have robbed thousands of life. Folks within my family and dear friends close to our family have been demoralized, sick and dead. I do not understand the effort and the amount of energy going toward into this law- I hope the department of health can maintain a balanced outlook and considers regulations on all forms of medication.

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                0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
              • If you choose to let your card expire can you renew with th renewal application?

                All it says in the rules and regs is it you allow your card to expire and are renewing you have to fill out the original app. Why can't we fill out the regular renewal form. Also it's not the doctors fault if you allowed the card to expire. Why would their card number expire too?

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                  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                • Please refer to suggestions below

                  Make it easier and quicker to report neglect so. It can’t continue while me the patient in in short term nursing home care

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Additional information and support

                    I have reviewed this act many times and about confidentiality and protection. With concerning to pre-employment screenings for jobs, speaking with medical review officer and keeping the confidentiality as this law states. It would be helpful to have information and walk through of what this process should look like and resources for legal council that can answer questions and support a person with their rights.

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                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                    • Post 2017 AZ Med MJ Annual Report

                      Please post 2017 AZ MMJ Annual report as done in prior years.

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                        0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Dysfunctional Application and Broken Email Link

                          Trying to use Cancer Cluster map by Neighborhood, and the application does not open. The link to leave feedback on the application is broken. This is important to me; please fix. I already updated the Adobe Flash. That is not the issue.

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Rx Drug Drop Off Locations function not working

                            My idea would be for someone to fix the drug drop off locations function on the website. That would be grand, thanks.

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Trauma Surgical Facilities

                              In recent years, Account Pamela & Associates conducted a feasibility study on Trauma Surgical Facilities in Arizona. More recent research reveal the southern areas of Phoenix are without adequate medical facilities and hospitals. Specifically, the Ahwatukee and South Mountain area is currently observed for Trauma Surgical Facilities. FYI: The nearest hospital in some locations are between 10 and 17 miles away. Account Pamela & Associates in coming months will propose Trauma Surgical Facilities and other Life Care Facilities for the growing areas of Arizona.

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Fix the MyIR website

                                Fix the MyIR website - it has not been working for days. People need copies of vaccine records

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Your site states that my cookies are disabled. They are NOT yet your message box will not send with the continuous rejection message that co

                                  our contact section refuses to send my message stating that cookies are disabled. That is not so. Cookies are enabled so your tech needs to get to work and fix whatever problem your site has. Why does your Department not have direct email access as the other departments do?
                                  Too busy to answer email? too much work? Public servants, Bah!

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                                  • You have no email contact addresses. Why? Too much extra work? My wife, Francisca Amada Acuna was born in the Ajo Hospital on 3 August, 1965

                                    My wife, Francisca Amada Acuna was born in the Ajo Hospital on 3 August, 1965. Would that birth have been automatically registered at your central records office for births, deaths and marriages? If so, how do we apply for a copy of the birth record, please?
                                    That hospital in Ajo was closed down many years ago so if there is no central recording office for the State, where are those hospital records archived so that a copy of the original birth certificate can be accessed?

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                                    • Medical Marijuana CME

                                      I was looking for the online medical marijuana CME module. I went to azdhs.gov/cme, and it presents the option of "medical marijuana continuing medical education (CME) module." When I click on the link, it just sends me to a frequently asked questions page. Do you have a proper link to the module?

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                                        0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                      • How/where do I get DNR form? Can you mail to me?

                                        To have this info on web site.

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • website not working

                                          Caregiver frequently asked questions will not open.

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                                            0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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