ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. Suggestion for CITING/REFERENCES

    I use your website pages to do school research papers but I never am able to find who wrote the topic on certain things or what year it was written, is there any way this can be updated into the webpages on the website?

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Got an email about my replacement mmj card Monday, it’s now Saturday it isn’t here

        I want know when I get my medical card back, I am low on medication and my PTSD is getting really bad

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          0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
          • Fraudulent Billing Information

            When I submitted my insurance information for my newborn's screening test, I received a bill from ADHS saying that the patient could not be identified by the insurance as insured. I checked with my third-party administrator and found out that the claim had been accepted and was being processed. When I called your billing department to find out why that note had been added, the only response I got was that my third-party administrator "takes a long time" and that a note would be added to my account, after which I was hung up on. No mention was made of…

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Why full price of $ 300 for renewal with incurable diseases

                Don t punish patients with expiring card and an ongoing incurable disease like Parkinson's with a $ 150 fee from a doctor who is not even the patients physician. He has also developed another cancer for which he is paying $ 2000 for the radiation. the products in dispensaries are expensive enough. Why can his physician/oncologist NOT write up the health condition and reason for a medical marijuana card yo avoid that fee? It is really unfair, just an additional income for doctors. The patient with a current card, expiring on Feb. 18 is Denis W Egan and I am…

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                  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                • concerned about opioid legislation

                  I would like to advocate for those opioid users that are too sick to advocate for themselves. What is being done to protect their interests

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Error in link

                    hhttp://www.azleg.gov/viewdocument/?docName=http%3A%2F%2Fwww.azleg.gov%2Fars%2F36%2F02814.htm
                    Additional "h" at start causes error in browser as there is no "hhttp" protocol

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                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                    • learn how to treat heroin addicts

                      I am from the north East amd bought my son to Mohave Mental health for treatment of his heroin addiction. Not only did he have to wait two months to get suboxone prescribed. He finally got the prescription and was told not to take it until the following week we he went to his next doctors appointment, and to drive in there in withdrawls to take it in fron of the doctor. he sais what am i supposed to do over the next 5 days, continue to use heroin. He was told I guess so, because if you take the…

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Mail forms

                        Only have a tablet, no computer and no printer and I do not know anyone who has them.

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Cannot FIND WAYS to select/specify a designated CARE GIVER

                          I live in Kearny, Arizona. Superior Organics Dispensary CLOSED. I would like to select a DESIGNATED CAREGIVER as a supplier. But I CANNOT FIND THE APPLICATION FORM that I need to fill out to identify and select my Designated Care Giver. Can you help?

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                            0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                          • Barbara Sims

                            What happens now ?

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                              0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                            • I am looking for licensing and Complaint information on Assisted Living Facilities in Surprise, AZ. I have not found that on your web site.

                              I am looking for licensing and Complaint information on Assisted Living Facilities in Surprise, AZ. I have not found that on your web site.

                              None of the categories above cover this issue!!

                              Where is this?

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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make a stand alone tab for filing a complaint

                                Make a stand alone tab for filing a complaint instead of having it under the topics button making it easier to find and file a complaint!

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • You website is pathetic.

                                  I cannot even contact you to ask a question. I am sure this is deliberate in nature. All I want to know is why you announce on your site that the card is $75 to $150 and yet I have been informed that it is $300. That amount demonstrates the corruption in the state's government. You advertise one thing but the reality is something else. You people are horrible.

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                                    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                  • There are grown Boys in their 60's that are Stalking Women in Chandler Arizona that are INFECTING them with AID's-SYPHLIS-HERPES and No one

                                    POLICE are helping them to INfect millions of women Ron a. Shaw Mike Shaw Ken Stiver Randy Spelling Bill Gates Mike Pharmacy Jeff Mustaine Mark Gangloff and a lot other are hurting White Women in Chandler with Police Protection from Chandler and Phoenix

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                                      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • website for corrections is not working

                                      I need to correct a few things on my app and your site is not working - I am using the link you supplied for revisions and it does not work - please advise

                                      0114723QPQO143528003

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                                        0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Hire a completely new staff

                                        I can get better customer service from a lobster in the middle of the Atlantic ocean in the pit of a whale shark's stomach that has croaked over and been eaten by 19 great white sharks. Your customer services are worse than a banana peel that has been sitting in the garbage can in my bathroom for the last 7 months. FIX IT

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • RESTAURANT HEALTH AND SAFETY INSPECTIONS

                                          WHY DO YOU CHARGE OWNERS OF RESTAURANTS FOR RESTAURANT INSPECTIONS, SHOULDN'T THAT COST BE COVERED UNDER ARIZONA RESIDENTS'
                                          YEARLY TAXES, AS IN OTHER STATES? AND NOT BORNE BY A RESTAURANT OWNER?

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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