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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2428 results found

  1. Search by County

    The ability to search records by county was previously very helpful when searching for family records. It would be nice if that option was available again.

    1 vote
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  2. Raw data download

    Can you please make the raw data behind the maps / tables downloadable (e.g. per county numbers for tests, cases, deaths, etc)

    291 votes
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  3. "Express Courier" options

    Additional shipping options, shown on your website, are available ONLY w/ UPS. I did not know that, checked USPS and could go no farther.

    It'd be helpful if "UPS" were stated somewhere near that info. VitalChek was unable to help; she said the "only" options were USPS or UPS.

    Once I'd gone back and checked "UPS" instead, I found a small drop down box on a later page that gave me the $17.50 and 19.50 options.

    1 vote
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  4. Abuse of teachers perpetrated by students/administration

    It is hard to find resources if you are a teacher who is abused or who has been abused by students and/or administrators.

    1 vote
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  5. website error

    Trying to find a local place to have my well tested and discovered the following information (and several pages) takes you to a page that says this is no longer available:
    Click here to request to participate in our free well water testing program!

    1 vote
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  6. MyIR Mobile QR Codes

    MyIR Mobile QR Codes. I am reaching out directly to our Arizona state health department to request this feature permanently and for more information. Otherwise, the QR code feature will only be available through February 16th. Please make the MyIR Mobile Codes permanent.

    1 vote
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  7. New good medications against Covid you must try

    Are you going to try these good medications against Covid

    Donation in money for giving Good medications to fight and stop Covid you must try or might have tried already because if you do not try them, you will be responsible for many other deaths and a lack of reduction of propagation

    Good medications to fight and stop Covid you must try.

    Please try these tips and medications seriously. Please forward this message to the President of the country and health ministry. There are many states within U.S.A. that have no active cases of Covid and that the new infected…

    1 vote
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  8. MY FATHER EXPIRED ON 30-6-21 AT PHOENIX. I NEED DEATH CERTIFICTE IN INDIA. HOW TO ORDER ? PL SUGGEST.

    I WANT DEATH CERTIFICATE OF MY FATHER , DIED IN JUNE ,21 AT PHONIEX , I NEED CERTIFICATE TO BE SENT TO INDIA ADDRESS. PL SUGGEST HOW TO ORDER?.

    1 vote
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  9. I was thrilled that Evusheld got EUA on Dec 8. However, I have been unable to find any info on Evusheld distribution in Arizona.

    Evusheld is a long acting antibody for immune compromised people who are NOT protected by vaccine. A clear plan for Evusheld distribution in Arizona is needed ASAP. Other states have been treating patients since week of Dec 21 --- yet AZ still has NO information or plan. The government has allocated shipments to AZ since Dec 27, but there is still no info on where & how to get it. Plan needs to be shared asap. If there is a barrier to doing this, sharing what is known, what is missing & when we can expect resolution is needed.

    1 vote
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  10. How do you account for NATURAL immunity? Once you get Covid the antibodies are stronger than any vaccine. I know SEVERAL people that had 2

    I know SO many people that have had 2 shots and STILL got Covid. I. HAD Covid and was in those same circles. I have been fine. I’ve tested every time I travel by plane so I know I’m Covid negative. Where are your numbers for NATURAL IMMUNITY??

    1 vote
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  11. Why are you letting patients DIE

    If omicron is milder why do you keep saying hospitals are full? Makes no sense.

    And WHERE is the list of facilities that offer monoclonal antibody therapy? Why on earth is Azdh and Gov Ducey not ordering a stockpile? Not everyone has omicron so the monoclonal antibody therapy still works on Delta.

    Why aren't general practioners seeing covid patients? Why are we left in the dark to go home and wait until we can't breathe? My family including disabled and high risk had to self monitor with a pulse oximeter for silent hypoxia at home. It was horrible. When we…

    1 vote
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  12. Make it easier to find immunization record

    I have received two Covid vaccines in Arizona and can't find a record of those in order to provide proof of vaccination

    1 vote
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  13. zip code data download - data incorrect

    The zip code data download for the last 2 days has been incorrect. For example: zip code 85003 is listed today as having 1869 total confirmed cases, but on December 12th the file had 2836 as the total confirmed cases.

    Zip code 85004 something similar: today 747
    Dec 12: 1458

    1 vote
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  14. Fix the COVID Data Dashboard

    Confirmed case count values by zip code on 12/16/2021 are not consistent with preceding values. For example, the 12/16 value for zip 85382 is shown as 4,385. However, the previous day's value was 7,273.

    1 vote
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  15. Please Help Me

    My card expired and I can't figure out how to give you my updated information.

    1 vote
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  16. Display COVID-19 data by residence community

    Displaying COVID-19 cases by Zip code is very helpful, and it would be even more useful if you displayed cases (and deaths) by residence community, e.g. Golden Hills, Aspenwood, Stonegate, etc.

    218 votes
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  17. Covid data question

    Question only. Since we have started using home Covid 19 test kits, how can the new patient data be correct on your webisite? Most folks do not report the results anywhere so I think we may have more covid in the valley than what is being reported and published. I think the only data that is correct is the number of covid inpatients and ICU . I think maybe a disclaimer would be appropriate when these numbers are being reported to take into consideration the number of unknown positives in home test kits.

    1 vote
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  18. Fix PDF of records so that they can be opened/downloaded.

    Arizona Genealogy Record Search - cannot open PDF copies of DOB/DOD records to read details - this makes them almost completely useless for genealogy. The icons are grey and not active.....16DEC2021

    1 vote
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  19. In this new covid19 strain, is it possible for older and immunosuppressive extra dose of ( fourth dose) of different

    Authorize free fourth dose of covid19 vaccine of different variations as a second booster fully covered by you or all health insurance.

    My email address is Chetanandkumud@yahoo.com if you feel like contacting me

    Chaitanya Patel

    Thanks

    1 vote
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  20. No way to check on Immunization Card Replacement Status

    I submitted my request and all forms on 10/26th. I have not been able to check on status, make sure my request didn't get lost, I email and no one responds. its been over a month. I am over 65 and still can't get my booster shot as my original card had stickers on it and the second dosage fell off. Now I am being penalized by not being able to get a new one. Thank you for all you do but it certainly would help if I could get a status.

    1 vote
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