ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. If you choose to let your card expire can you renew with th renewal application?

    All it says in the rules and regs is it you allow your card to expire and are renewing you have to fill out the original app. Why can't we fill out the regular renewal form. Also it's not the doctors fault if you allowed the card to expire. Why would their card number expire too?

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  2. Need link to APS registry

    Providers will not take the time to find this registry on their own.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Incorrect fax on form

    Communicable Disease Outbreak Report Form: correct Pima County fax is 520-838-7538

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. website not working

    Caregiver frequently asked questions will not open.

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  5. Immunization Course Finality

    The pilot AZ Immunization course doesn't advance after the Immunity and the Community slide

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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →
  6. getting 404 page not found at https://ems.azdhs.gov/Application/CreateEligibility

    I'm attempting to apply for my state EMT certification, I am already have my NREMT. I am trying to apply for jobs and the card from the state is all I am missing and cannot move forward till I have it. After entering my information and cliciking next on this page, https://ems.azdhs.gov/Application/CreateEligibility - it takes me to a page saying Error 404, file or directory not found and I cannot complete my application.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. I am being ignored by the City of Sedona and Coccino County

    I have been suffering headaches and nasal congestion for months because Cocconino County will not put out fires!! It is said that the fires cannot be reached, but no airplane water release has been used. California would not allow a fire to just simmer for weeks on end!! Sedona residents have suffered from smoke related problems for most of the summer continuing into the fall with no end in sight. Health issues are being ignored by local government! Can I sue the state for such neglect?

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Is myIR not working?

    Is https://az.myir.net/ not working or is it always down for maintenance at night??? Every day now for 3 to 4 weeks, nothing!

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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →
  9. You do not help much...expensive tests and long waits to hear results, no tests for the lack of nutrients, no supplements to help the bo

    In the ER and generally, Iv's of Vitamin C, other vitamins and minerals to help the immune system respond to whatever is happening to a patient.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Re: Hi from Kendra

    Hi,

    I’m Kendra from Coupon Chief. Just wanted to ask if you received my email about our guide to financial resources for cancer patients. I hope you don’t mind if I include a link here – thought you might want to see it first:
    https://www.couponchief.com/guides/financial_help_for_cancer_victims

    Best,

    Kendra

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Hi from Michelle

    Hi,

    I’m Michelle from Coupon Chief. Just wanted to ask if you received my email about our guide to financial resources for cancer patients. I hope you don’t mind if I include a link here – thought you might want to see it first:
    https://www.couponchief.com/guides/financial_help_for_cancer_victims

    Best,

    Michelle

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can you check Madison street jail for funguses or any type diseases growing on the floors?

    There are many people I know that have came up with many different types of foot fungus and also a variety of diseases of many sorts. Some of them include Hepatitis and also MRSA. Can we have the floors and even the water tested for diseases. I only came up with a terrible foot fungus or athletes foot for at least 9 months. A concerned and innocent person that had to stay there for a night or so. I was innocent but later agreed to stupid charges. Can we have to closed down jail tested. I think it would be…

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. I am unable to access my portal

    i am trying to renew my facility registraion. i can not access my portal.
    facility TS- 007 zip code 85282

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  15. Smoking Violations Submittal - does not confirm success

    Your Android and regular computer submission process does not confirm whether or not submission was successfully submitted - I tried numerous times and on multiple applications to submit my concern/complaint - could you please confirm that my concerns were received?

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  16. ATM at the Hana dispensary 2905 Northern Ave. Kingman AZ is stealing from patients.

    This dispensary has so many problems with their ATM that they tell people to call ahead to verify it is operating. Tonite, 10/10/2017, the dispensary's ATM deducted $203 from my bank account and printed a receipt for no money dispensed. The position of the dispensary owners is that it is not their problem that the problem is with a company called Eclipse (800-390-0996) there is no one on duty but a voice mail indicates if you are the owner of the business, or an unhappy customer, call the bank and report it to them don't call the company that owns…

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Convert the BRFSS survey to digital please!

    I participated in the BRFSS by phone today and found the process to be almost unbearably painful. As a health care provider I appreciate the value of the data collected, but doing it as a scripted phone interview was overly long and difficult. I was able to find and read the questions on-line and should be able to complete the task more accurately and in a fraction of the time electronically. Please consider offering an electronic survey link in the future. I'm also curious why the most recent report available is from 2015? My interviewer had below average English speaking…

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. I cannot Enable your Payment

    My computer does not load enable, play, do, whatever so I can pay for my address change onmy card. I do nor have SASFARUI I do not have chrome it ewill not losad. It wuill not play hoe w ahm o I I supposed to PSA PAY??? HO DOw I PAY? I can send cash. whats wrong with a money order? You Makie it Ipmossible. CHANGE IT

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow submission by mail for those of us who are not computer savvy

    Help! I have all the information but cannot download the documents you require in digital form. Please let me mail them to you.

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  20. Dysfunctional Application and Broken Email Link

    Trying to use Cancer Cluster map by Neighborhood, and the application does not open. The link to leave feedback on the application is broken. This is important to me; please fix. I already updated the Adobe Flash. That is not the issue.

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