ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. horrid

    I can't get into your system and no one will help me. I called twice and got a recording and can't get in to take care of a death certificate. Please make this system much easier for doctors to use. I can't even sign in.

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    • Vitalchek Service

      I think you that you should mention that vitalchek charges $49 to essentially fill out a form that can just as easily be done directly from the state website. You will still have to pay the state fees. I am so disappointed with this lack of disclosure. What could have cost $33 will end up costing $82.

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      • 1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Captcha Response not easily found on page

          No Captcha Response found on page

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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            • I would like to suggest that the AZDHS stop passing regulations that leave my wife in agonizing pain!

              My idea is that our government try an intelligent way to stop the "opioid epidemic." I understand that you absolutely do not care about people. You're here for your own agenda. Everyone with a brain in their head already knows that.

              I would suggest, however, that if you don't want more dissent, more anti-government anger, and more homeland terrorists, you make an effort to stop ******* off your constituents. Sitting in a hospital where doctors refuse to prescribe proper pain medication, watching my wife writhe in agony and ***, because you idiots can't regulate your government effectively, simply infuriates me.

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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • AZ H.E.A.T. publication

                An email went out to EMCTs about this quarterly publication, but there was no attachment

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Suggestion for CITING/REFERENCES

                  I use your website pages to do school research papers but I never am able to find who wrote the topic on certain things or what year it was written, is there any way this can be updated into the webpages on the website?

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Mail forms

                      Only have a tablet, no computer and no printer and I do not know anyone who has them.

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Fair - feel there should be some grace shown for change in renewal policy -late fee very high!

                        Also - online not user friendly in that additional support documents must be faxed or emailed, due to size
                        AAAHC not on the approved list of accreditation

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 3rd party vitalchek

                          Ordered birth certificate on the 17th of August. Was told to keep checking the mail. It was sent to you on the 24th of August. Today is the 19th of Sept. AZDHS website states for faster service we use 3rd party services. It is so inconvenient and such a headache. I get nowhere talking with anyone. Told to go to the website and click on the big red link and I would be able to request another copy for free of charge. To no surprise, the link went to vitalchek so I can order a new one for a fee.…

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                          • 1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • How can I verify cards older than Feb 2017?

                              I have authorization as law enforcement to verify a card. The current one I am checking pre-dates the changes in Feb 2017, so there are only 19 characters on the card, not 20+. The system is not allowing for verification of the number because it is too short.

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                                0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                              • Feedback on Primary Care Area Data Great Work, Thanks

                                Hi, I'm writing a grant and as usual, I end up here: http://azdhs.gov/prevention/health-systems-development/data-reports-maps/index.php
                                Why? Because it's the only resource for demographic data about RURAL communities in Arizona. I notice that you have made some changes to your website to make the PCA community profiles much easier to find, esp if one is looking for info on a variety of RURAL communities. Since our service area is all of southeast Arizona, this is a wonderful resource, since trying to find demographic information about rural places on the US Census website is like the proverbial needle in the haystack. Thanks for all…

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • There are grown Boys in their 60's that are Stalking Women in Chandler Arizona that are INFECTING them with AID's-SYPHLIS-HERPES and No one

                                  POLICE are helping them to INfect millions of women Ron a. Shaw Mike Shaw Ken Stiver Randy Spelling Bill Gates Mike Pharmacy Jeff Mustaine Mark Gangloff and a lot other are hurting White Women in Chandler with Police Protection from Chandler and Phoenix

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                                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • This is a verified DMCA Removal Request from Attributor

                                    Dear Sir/Madam,

                                    I certify under penalty of perjury, that I am an agent authorized to act on behalf of the owner of the intellectual property rights and that the information contained in this notice is accurate.

                                    I have a good faith belief that the page or material listed below is not authorized by law for use by the individual(s) associated with the identified page listed below or their agents and therefore infringes the copyright owner's rights.

                                    I HEREBY DEMAND THAT YOU ACT EXPEDITIOUSLY TO REMOVE OR DISABLE ACCESS TO THE PAGE OR MATERIAL CLAIMED TO BE INFRINGING.

                                    This notice is…

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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Fix the MyIR website

                                      Fix the MyIR website - it has not been working for days. People need copies of vaccine records

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Confusion on Cultivation. ARS statutes unclear.

                                        We have a question.? My self and my cousin, both in our 70s, and both of us have 'authorization to cultivate' on our cards.

                                        We have a secure garden area, and would like to know if we both can grow our 12 plants together in this garden area.

                                        The garden is surrounded by a 6 feet tall security fence, with a locked gate.

                                        Could you please answer this question, The Arizona Revised Statutes are not clear on this issue.

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                                          0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                        • immunization record

                                          My name is Jin-young KIM.
                                          I'm a Korean.
                                          I am going to study at Arizona State University.
                                          I have two elementary school students.

                                          My daughter is 7 years old and 9 years old.

                                          It is hoped the elementary school on January 07, 2015.

                                          (kyrene del Cielo Elementary School or kyrene de la Mirada Elementary School

                                          I am ready immunization records in order to enroll in school for my elementary school.

                                          1) I want a form of Arizona immunization records.
                                          Please send the form by e-mail immunization records.

                                          2) Additional Questions
                                          Is varicella is essential items? (In Korea, the varicella is…

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