Convert the BRFSS survey to digital please!
I participated in the BRFSS by phone today and found the process to be almost unbearably painful. As a health care provider I appreciate the value of the data collected, but doing it as a scripted phone interview was overly long and difficult. I was able to find and read the questions on-line and should be able to complete the task more accurately and in a fraction of the time electronically. Please consider offering an electronic survey link in the future. I'm also curious why the most recent report available is from 2015? My interviewer had below average English speaking skills, and could not pronounce some of the medical terms she used. Please ensure that they are trained to pronounce the terms properly or your data may be adversely affected. Sincerely.
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David Edmeades commented
Not to mention the realities of modern phone interactions. Even those of us who are actively interested in participating won't likely even get a ring from an unknown number. You've spent tons of money and effort telling people about it with mailers and multiple attempts at calls. If there were a URL in the initial mailer, I'd have done it immediately. You're definitely skewing your sample to those people who haven't set up their phones to reject unwanted calls. The original comment is from 5 years ago; surely it makes even more sense in 2023.