ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. Recently Added MMJ Law

    Hoping to at least regulate opiates if we are regulating MMJ this ruthlessly. MMJ concentrates have never robbed someone of life- on the other hand, opiates? Opiates have robbed thousands of life. Folks within my family and dear friends close to our family have been demoralized, sick and dead. I do not understand the effort and the amount of energy going toward into this law- I hope the department of health can maintain a balanced outlook and considers regulations on all forms of medication.

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      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
    • Request for additional info confused me.

      I think I have answered an additional question on my renewal application, that I am not requesting to grow, which kept disappearing when I originally applied, but I am not sure if it went through.

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        0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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          started  ·  ADHS responded

          Thank you for taking the time to let us know. We will work on getting the link restored right away.

        • I was given a map that depicts the Brth/Death Department location.

          Invert the picture of the location. It appears to be upside down.

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Safety Resources for Parents

            We recently published three new resources that are aimed at keeping children safe and they would be great for your Summer Safety page.

            • A Parent’s Guide to Keeping Your Kids Alive and Safe: https://www.aclsmedicaltraining.com/parent-new-medical-profession/
            • Are You a Lifesaver? CPR For Everyone: https://www.aclsmedicaltraining.com/cpr-for-everyone/
            • Hey Mom and Dad, Do You Know Basic Life Support? https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/

            I hope you consider posting them.

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Flu vaccine doesn't always work

              Please explain to the public why some of us get the flu even after we have received the flu vaccine. Flu was just confirmed at physician's office. This is of concern since the past 3 years since I moved to Maricopa county, I have received the vaccine each year and each year I get sick with the flu. I doubt i am the only person in this state with this problem

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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • horrid

                I can't get into your system and no one will help me. I called twice and got a recording and can't get in to take care of a death certificate. Please make this system much easier for doctors to use. I can't even sign in.

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                • Vitalchek Service

                  I think you that you should mention that vitalchek charges $49 to essentially fill out a form that can just as easily be done directly from the state website. You will still have to pay the state fees. I am so disappointed with this lack of disclosure. What could have cost $33 will end up costing $82.

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                  • 1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Captcha Response not easily found on page

                      No Captcha Response found on page

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                        • I would like to suggest that the AZDHS stop passing regulations that leave my wife in agonizing pain!

                          My idea is that our government try an intelligent way to stop the "opioid epidemic." I understand that you absolutely do not care about people. You're here for your own agenda. Everyone with a brain in their head already knows that.

                          I would suggest, however, that if you don't want more dissent, more anti-government anger, and more homeland terrorists, you make an effort to stop ******* off your constituents. Sitting in a hospital where doctors refuse to prescribe proper pain medication, watching my wife writhe in agony and ***, because you idiots can't regulate your government effectively, simply infuriates me.

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • AZ H.E.A.T. publication

                            An email went out to EMCTs about this quarterly publication, but there was no attachment

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Suggestion for CITING/REFERENCES

                              I use your website pages to do school research papers but I never am able to find who wrote the topic on certain things or what year it was written, is there any way this can be updated into the webpages on the website?

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Mail forms

                                  Only have a tablet, no computer and no printer and I do not know anyone who has them.

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Fair - feel there should be some grace shown for change in renewal policy -late fee very high!

                                    Also - online not user friendly in that additional support documents must be faxed or emailed, due to size
                                    AAAHC not on the approved list of accreditation

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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 3rd party vitalchek

                                      Ordered birth certificate on the 17th of August. Was told to keep checking the mail. It was sent to you on the 24th of August. Today is the 19th of Sept. AZDHS website states for faster service we use 3rd party services. It is so inconvenient and such a headache. I get nowhere talking with anyone. Told to go to the website and click on the big red link and I would be able to request another copy for free of charge. To no surprise, the link went to vitalchek so I can order a new one for a fee.…

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                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • How can I verify cards older than Feb 2017?

                                          I have authorization as law enforcement to verify a card. The current one I am checking pre-dates the changes in Feb 2017, so there are only 19 characters on the card, not 20+. The system is not allowing for verification of the number because it is too short.

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                                            0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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