ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Track and show AZ Covid recoveries.

    Most states are showing thousands of recoveries which makes active cases mush less than total cases. By not tracking and removing recoveries from total cases, it looks bad and that noone in AZ ever recovers. Only deaths are subtracted.

    7 votes
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  2. Update the COVID Data Dashboard to Accurate Percentage

    Update the data dashboard numbers to be accurate. If you've tested 88,000 people and there's over 9000 positive cases, that's more than an 8% total of the population. Someone doesn't know how to do math.

    6 votes
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  3. the daily case epi chart time scale off

    The scale of the years for the epi new case chart seems to be off, it starts on 2008. Please adjust to show only 2020. Thank you

    6 votes
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  4. Website Data is Suspect and Potentially Meaningless

    As of May 29, 2020, the AZHS website lists 18,465 confirmed cases in the state. One would assume a confirmed case has a positive test to back this conclusion. However, the positive tests listed on the website (209,813 PCT tests with 6.7% positive, and 87,682 serology tests with 2.9% positive) total 16,599. That leaves at least 1865 confirmed cases without a matching test.

    Furthermore, if AZHS counts a positive serology test as a confirmed case, what date do they attribute it too? A positive serology test indicates at best, a past infection, so attributing it to any date (date of…

    6 votes
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  5. 6 votes
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  6. Agency code

    The agency code for the pre-register for the saliva test is not working. I'm using P6Wt7cJrq as listed on your site. Doesnt work? Please let me know how I can pre-register

    6 votes
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  7. Provide Covid Deaths by county

    I see the covid cases by county, but have to go to the local news channels to get the deaths by county. Please provide both cases and deaths by county consistent with the way they are reported by states within the US.

    6 votes
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  8. Table of Covid deaths overlaid with all current deaths and deaths in past years

    At a minimum we need a table showing Covid deaths by week.
    To put that in perspective we need an additional chart that shows the death rate by week for:
    - Average of past years
    - This year's death rate by week
    - The death rate attributed to Covid by week.
    In other words, please provide us a view -- by week -- of how many people normally die, how many are dying above that from Covid, and how many are dying above that for unknown/other reasons. For a model, see the Statistics section (page 73) of The Economist for…

    6 votes
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  9. please update the coronavirus information daily

    your website information needs to be updated every day

    6 votes
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  10. Bring back previous genealogy.az.gov website!

    I have been using genealogy.az.gov for years. The new Genealogy Record Search on azdhs.gov is awful! The old website displayed far more information, including: more records per page, total of how many records found, which county the record was from, and a color distinction between death and birth records. Also, the new webpage is far slower at searching the records and to make matters more frustrating, it doesn't even produce the same records. Also, all the old links that were saved to the records are now obsolete. At least have the old pdf pages link to same record, but at…

    6 votes
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  11. Show available dates and times

    COVID 19 Vaccination Registration
    This is nuts, why when I try to register for a vaccination why doesn't it show me a list of available dates and times versus me having to pick a date click 17 times to only find out there is nothing available and then to start that all over with a new date. Highly recommend showing a a list of available dates and times for folks to select from. The existing method is time consuming and frustrating.

    6 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. COVID VACCINATION

    I HAVE TRIED FOR OVER ONE WEEK TO ACCESS AND SCHEDULE MY COVID VACCINATION. YOUR PATIENT PORTAL NEVER LOADS FOR ACCESS.
    I AM 67 YEARS OLD AND ELIGIBLE.

    6 votes
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  13. Recent changes to the online search of historic vital records is a terrible mistake

    You have made the search less effective, and no longer searchable by county, and date ranges. Please restore the old functionality.

    5 votes
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  14. Revise Covid-19 Vaccine appointment website

    Suggest revising the AZDS website to simply take the searcher to the next available appointment date for the searcher's eligibility category instead of requiring the searcher to search each date and each location until an opening is found or the searcher gives up in frustration. This really needs to be fixed. It is extremely time consuming to use this site.

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Health club question

    Can someone please explain why it is ok to have four people sit around a nine square foot table in a restaurant, with no masks on, yet it is not ok for two people to play racquetball on an 800 square foot, fully enclosed court with full face plastic shields (not a cloth face covering)? I would like to hear directly from someone from the health department because getting someone on the phone seems nearly impossible. Thank you.

    5 votes
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  16. Covid dashboard data is wrong! % of cases is incorrect

    The number of current cases 8,919 divided by the number of tests given 85,253 as of today, May 4th is not 8% as you show it. It is actually 10.46%. This is simple math - 8,919 divided by 85,253 = .1046 or 10.46%

    The data is not correct and you are providing false data on this website.

    5 votes
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  17. Additional age detail on Covid deaths on the dashboard

    Over 75% of the deaths were over 65. Please breakdown by age groups of no more than ten years, like you did for 45 to 55 and 55 to 65. Add 65-75 and 75 to 85 and over 85

    5 votes
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  18. 5 votes
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  19. Covid19 test and positive test percentage

    Covid19 testing as it relates to Positive cases - If you now allow anyone to get a test and you have substantially increased the number of test wouldn't that lower the positive test percentages. I would like to know what is the positive test percentage based on when you changed the testing criteria. Since you relaxed who can get tested and increase the number i am not sure what the positive test percentage even tells you since you are including all of the test given. could you please explain that to me.

    5 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Provide access to previous data displayed on the Summary page

    It would be informative to have access to all the data from previous Summary pages. Having only one day available makes comparisons and detecting trends very difficult.

    5 votes
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