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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2460 results found

  1. Website Data is Suspect and Potentially Meaningless

    As of May 29, 2020, the AZHS website lists 18,465 confirmed cases in the state. One would assume a confirmed case has a positive test to back this conclusion. However, the positive tests listed on the website (209,813 PCT tests with 6.7% positive, and 87,682 serology tests with 2.9% positive) total 16,599. That leaves at least 1865 confirmed cases without a matching test.

    Furthermore, if AZHS counts a positive serology test as a confirmed case, what date do they attribute it too? A positive serology test indicates at best, a past infection, so attributing it to any date (date of…

    6 votes
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  2. Testing Blitz?

    We have the news on every evening. Used to live in Tombstone AZ (where there's much skepticism/reluctance to cooperate for safety re: COVID), moved to Tucson 6 months ago. Only heard about the "blitz" & governor's news conference on evening news before Tombstone tests. Have to pre-resgister? It was already too late! What effective way can you publicize testing? So many we know there don't even have cell phones, or get on the internet. Barely watch news, only Fox for Ingram & Hannity, etc. I worry it may end up badly down there. Also isn't combining 2 types of testing…

    1 vote
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  3. cases by day of covid

    Why are cases by day incorrect? For example on dashboard for 5/28/2020 said NEW CASES TODAY 500. TOday when i look at the epicurve for yesterday- NEW CASES FOR YESTERDAY 26.
    This has been happening the entire time.
    What is the correct number.

    1 vote
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  4. Please respond to at least some of the Covid-19 posts

    I cannot find a single response to posts regarding your Covid-19 data. And while some of the posts are petty and self-serving, a good number of them are valid and should be considered/implemented. And if it seems like a sensible suggestion but there is a reason you are not doing it that way, then respond and tell us why you do it the way you do.

    4 votes
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  5. Please date the box that says "New Covid-19 deaths reported today.

    Often the data is not updated and what is reported as "today" is actually yesterday.

    1 vote
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  6. Define “Confirmed COVID-19 Cases by Day”

    Your Pima County case count totals don’t add up. As of 5/28/2020, the website lists 202,914 PCR tests with 6.6% positive (13,392), and 84,691 Serology tests with 3.0% positive (2,540). This gives a combined test total of approximately 15,932. However, the website lists a total of 17,763 confirmed cases. So, even combining the PCT and Serology tests gives a shortfall of 1,831 cases. How do you account for the missing confirmed cases? Are you combining Serology and PCT test in the "Confirmed COVID-19 Cases by Day" and "Number of Cases" results? Why? Please explain your methodology for determining total confirmed…

    3 votes
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  7. Daily Hospitalization Dramatic Increase - Why

    Quite suddenly, published daily hospitalization counts dramatically increased, across all days tracked, back to early March, in some cases more than doubling. What is the cause of this?

    1 vote
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  8. You need someone monitoring your data daily

    Hire someone to monitor and track this data daily.

    1 vote
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  9. Display the number of ICU beds created per day for COVID-19 patients.

    The state keeps on adding intensive care unit (ICU) beds to handle the COVID-19 surge. Please add the number of beds, with the date added, to your Hospital Bed Usage and Availability dashboard.

    4 votes
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  10. Consider revising the cloth face mask in light of the recent pub med study

    Good Morning!

    Considering scientific data showing that, based on viral particle size, a cloth face mask is about 3% effective against blocking transmission and looking at the study showing that wearing a cloth face mask increased influenza infection rates 13x and now seeing the recently released pub med article regarding asymptomatic spreading of COVID, I would like to know if the cloth mask recommendation will be revised.

    1 vote
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  11. Give COVID 19 by zip code easer

    The map is not user friendly. A list of COVID 19 in ascending order by zip code.

    1 vote
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  12. I would like to see the amount of people recovered.

    Please list the amount of people that have recovered from the coronavirus.

    1 vote
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  13. where are statistics of the ratio between covid 19 test/over total state population, etc.

    the ratio between covid 19 test/over total state population, etc.

    1 vote
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  14. How many deaths in nursing homes, long term care, “other”. Would love to see that data.

    Show how deaths in long term care, nursing homes, “other”. That data should be out their. There are matches for this, why can’t I see this or figure out how?

    1 vote
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  15. Hospital COVID-like & Influenza-likeness Surveillance

    Hospital COVID-like & Influenza-likeness Surveillance line graph has not been updated since 5/17. Please update

    4 votes
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  16. 1 vote
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  17. Need the authorized app for the iPhone COVID -19 Exposure Logging

    The new iOS 13.5 Contains COVID-19 Exposure Logging will alert me if I came in close contact with another iPhone user that has tested positive. It requires an authorized app from your department. Please produce and notify me of such an app. While this procedure is not without its deficits, it is better than nothing in the absence of the availability of daily testings.

    1 vote
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  18. 11-day moving total

    A recent study showed that people cease being contagious after 11 days since onset of symptoms. Therefore I would like to see a moving total of new cases covering the previous 11 days (for the tucson area and for Pima county). A daily graph would meaningfully reflect the current danger and the trend in the danger.

    1 vote
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  19. 1 vote
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  20. Treat our licenses with care & ship them properly

    You just had a HUGE increase in the fees to renew my Radiation Therapist license. The least that your office could do is send my license in a way that protects it during mailing. A plain manila envelope doesn't cut it. It was not even marked "Do Not Bend"! Postal service folded it up to fit my mailbox. I have to display this in my office and it should arrive in perfect condition. These should be sent in a rigid, cardboard mailer that says "Do Not Bend" on it.

    1 vote
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