You just had a HUGE increase in the fees to renew my Radiation Therapist license. The least that your office could do is send my license in a way that protects it during mailing. A plain manila envelope doesn't cut it. It was not even marked "Do Not Bend"! Postal service folded it up to fit my mailbox. I have to display this in my office and it should arrive in perfect condition. These should be sent in a rigid, cardboard mailer that says "Do Not Bend" on it.