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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2456 results found

  1. Wal-Mart store in show low, az not providing cleaning of checkstands and carts. No visible employees with sanitizer.

    Have store do more to prevent Clovis. Many native Americans and seniors use this store as Safeway is the only alternative

    1 vote
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  2. Please fix data errors

    Hospitalization totals do not sum

    1 vote
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  3. 1 vote
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  4. be more specific withe the "other" category

    In the group data, break down the "other" category into specific listings or more groups since there is now 70 individuals with the virus. More information empowers people so they can be more vigilant and cautious in these settings.

    1 vote
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  5. Make it easier to scroll on the page, and provide weekly data on COVID-19 tests, cases and deaths by county in a graph.

    It’s not helpful to see only a daily number of new cases, because cases aren’t always reported promptly. Would be helpful to see a graph on weekly reported cases since March 1. That graph used to be on the Pima County web site, but it doesn’t seem to be on the AZDHS web site.

    1 vote
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  6. Update the dashboard?

    Dashboard - the note at the top references "new guidance" that may affect the data for a "few days" - that was over a month ago. Maybe it is time to remove the note - or explain why the data posted to the dashboard is generally days or weeks late.

    1 vote
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  7. 1 vote
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  8. Add a feature to download history to Excel please.

    I keep an excel file that records your 9.00 am daily update. I record the total new cases, deaths, tests, and compare that to the previous day to obtain the daily increase. I also compare the daily new cases against the daily tests performed. I produce graphs of these showing trends on a 7 day rolling average. However, your historical charts in no way reflect what I have recorded. Can you add a download to double check? If anyone wants what I have recorded, please send me an email to andy@ellarby.com

    2 votes
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  9. Have a list of accredited MMJ Dispensaries per county.

    ADHS needs to have a page dedicated to showing available dispensaries per county, their names and locations.

    1 vote
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  10. Provide COVID cases, deaths at each nursing home in running totals for each facility, along with ownership.

    Other states provide very detailed stats on Nursing home cases, deaths, rates per facility population and staff. Please provide that information here.

    4 votes
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  11. Last update on data dashboard

    It says last updated 5/28 at the bottom, but it displays new data every day. I know why this is, but it's confusing to people who don't.

    1 vote
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  12. COVID Cases by location and DATE

    BECAUSE the risk with Covid is related to ACTIVE cases, the most useful info would be to know where the NEW cases are showing up.

    Seeing ACCUMULATED data by zipcode is worthless for people looking to reduce/assess risk.

    for example if no cases have occurred in my zip or any zip around me for 4 weeks, It's certainly safe to go locally for my needs

    If the active cases are all in Window Rock, then it's safe to go to Wickenburg.

    You KNOW this.

    Share THAT data

    2 votes
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  13. Covid Data Doesn't Align

    The confirmed cases by day and PCR test by date data does not align with the total PCR percent positive rate. For instance, the data as of 5/29 for the week of April 26th shows 22736 PCR tests and 2356 confirmed cases, which does not equal the 7% reported. Please correct or provide a disclosure on website why it doesn't align.

    1 vote
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  14. Reporting the data on the graphic

    Transparency has left the ballpark. Why do the Daily Summary numbers NOT match the bar graph. They are not even close! 702 cases reported today with 36 confirmed cases showing on the graph. Please, be honest, that is ALL we ask.

    1 vote
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  15. Total Hospitalized Cases

    The number of total hospitalized cases does not reconcile with the daily graph.

    2 votes
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  16. Update the charts daily on the Covid -19 dashboard

    The dashboard shows daily cases each day but all the charts are showing wrong data. They should be updated daily on the death chart and daily positive case chart. These charts are misleading citizens. If it can't be updated remove the chart from the dashboard.

    4 votes
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  17. Website Data is Suspect and Potentially Meaningless

    As of May 29, 2020, the AZHS website lists 18,465 confirmed cases in the state. One would assume a confirmed case has a positive test to back this conclusion. However, the positive tests listed on the website (209,813 PCT tests with 6.7% positive, and 87,682 serology tests with 2.9% positive) total 16,599. That leaves at least 1865 confirmed cases without a matching test.

    Furthermore, if AZHS counts a positive serology test as a confirmed case, what date do they attribute it too? A positive serology test indicates at best, a past infection, so attributing it to any date (date of…

    6 votes
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  18. Testing Blitz?

    We have the news on every evening. Used to live in Tombstone AZ (where there's much skepticism/reluctance to cooperate for safety re: COVID), moved to Tucson 6 months ago. Only heard about the "blitz" & governor's news conference on evening news before Tombstone tests. Have to pre-resgister? It was already too late! What effective way can you publicize testing? So many we know there don't even have cell phones, or get on the internet. Barely watch news, only Fox for Ingram & Hannity, etc. I worry it may end up badly down there. Also isn't combining 2 types of testing…

    1 vote
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  19. cases by day of covid

    Why are cases by day incorrect? For example on dashboard for 5/28/2020 said NEW CASES TODAY 500. TOday when i look at the epicurve for yesterday- NEW CASES FOR YESTERDAY 26.
    This has been happening the entire time.
    What is the correct number.

    1 vote
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  20. Please respond to at least some of the Covid-19 posts

    I cannot find a single response to posts regarding your Covid-19 data. And while some of the posts are petty and self-serving, a good number of them are valid and should be considered/implemented. And if it seems like a sensible suggestion but there is a reason you are not doing it that way, then respond and tell us why you do it the way you do.

    4 votes
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