Skip to content

ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

2430 results found

  1. Fry's Food and Drug registration link is broke

    Fix it

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. COVID POD Failure

    On the AZ Dept. Health website I registered and received a COVID appt for Monday January 18, 2021 to be administered by Destiny Health at Chandler-Gilbert Community College. It was closed. Twenty other people showed up. As a 66 year old educator I am qualified to receive vaccine in phase 1B. I did not receive an email, phone call, or text stating that my appt was cancelled or ran out of vaccine. I called the AZ Dept of Health's COVID hotline and other phone numbers. A voice recording referred me to the website. I am very saddened and disappointed. As…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Can not set up Account

    For three days I have been attempting to set up an account to register for and get an appointment for my COVID shot. Now all this month and next month are full. I used two different emails and the forgot password option and have not received an email at all. PLEASE HELP

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. I am in the s.e. valley (chandler). Why is it that the vaccine can't be had at all in this part of the valley. I am 78, waiting anxiously

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. We received our First vacine shot Jan13 and can not get app.for second shot which is do Feb 3rdto 10th

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. LET ME IN

    Unable to sign in with password I gave. No recourse from website.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Open more vaccination centers

    Why does the entire county have two vaccination sites? It will takes a decade to vaccinate if we don't prioritize this as the biggest risk to our economy.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Offer ability to resend appointment confirmation email

    I mistakenly purged my appointment email and would like to get the email resent, but there is no way to resend the email.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. glitch with appt sign up page: Supplemental questions

    can' get to next page although have answered all questions

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. software glitch with making appt. at podvaccine.azhs.gov link, can't get through on phone to report

    can' get past "supplemental question" page. Get message to answer all questions but I have!
    logged out, tried again, same thing.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. The earlier site was much easier to navigate. Sometimes you don't know the mother's maiden name. Sometimes you don't know the othe children'

    Please put the site back the way it was for genealogy purposes. Thank you.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. How to fix patient portal data- if entered incorrectly

    How do you update/correct patient information in portal without getting a vaccine appointment?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Mandatory making second vaccination appointment on site of first vaccine

    If I can encourage that second appointments be made on site at first visit that would decrease a lot of additional anxiety.
    We are trying to get the community to buy into getting the novel vaccine during a pandemic and any obstacles will cause a decrease in community acceptance.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Rollout vaccines to the pharmacies!

    Pods are nothing more then organized chaos!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Bring back the old search page.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. provide thonest and adequate instructions for registering to receive the Phase lB immunizations.

    I am 86 years old and have not been able to register anywhere for immunization. Why is that?????Following the instructions, there are no pharmacies in my zip code which will allow for appointments in the next 5 months

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. allow people to sign up for covid vaccine in future - I realize all of January and February are booked, but why can't I book a date in March

    Open more locations for Covid -19 vaccinations.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. signing in is progressively difficult trying to sign up for 2nd CoVid shot

    once again I spent 47 minutes trying to sign in to make an appt for my second CoVid vaccination. I have gone thru the email and password AS i DID January 11 2021. ADHS kmlewis7@earthlink.net ur84yoladyK 1/11/21 but noooooooooooooooooooooooo nothing works. please advise.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. cancel a scheduled appointment

    I was unable to cancel an appointment that I have confirmed. Your web site is not user friendly to allow me to do so. I wish to cancel and appointment and please let em know how to do so.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. My password will not work on covid registration site. Need to reset

    Please direct me to where I can do this

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 12 14 16 … 121 122
  • Don't see your idea?

ADHS Customer Feedback

Categories

Feedback and Knowledge Base

(thinking…)