ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
2456 results found
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Death reporting
It would be great if the news channels reported the real deaths for the day (azfamily) keeps reports hundreds of deaths because we (medical hospitals )went back and we classified deaths over the year as COVID related ( thousands of deaths were added )
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Fix your Vaccine FAQ!
Your FAQ still shows 65+ in the 1C category, making others in that category call in thinking it is their turn to get vaccine. All information on the site needs to match. It is causing strife and angst among state residents. Please fix it asap
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open more covid vaccine sites
Anything is better than what is being done. I can't even get a date through Feb. for my 78 year old husband. It shouldn't be this difficult.
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covid vaccine website disaster
START OVER with your website design! If Covid doesn't kill me, frustration with this web site will. Endless loops and commands that get me nowhere, a website that doesn't allow me to register, doesn't send an email with a code to register, won't allow me to schedule an appt over next 6 months... Good grief, better option to show up and get in line at a stadium.
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COVID POD Failure
On the AZ Dept. Health website I registered and received a COVID appt for Monday January 18, 2021 to be administered by Destiny Health at Chandler-Gilbert Community College. It was closed. Twenty other people showed up. As a 66 year old educator I am qualified to receive vaccine in phase 1B. I did not receive an email, phone call, or text stating that my appt was cancelled or ran out of vaccine. I called the AZ Dept of Health's COVID hotline and other phone numbers. A voice recording referred me to the website. I am very saddened and disappointed. As…
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Can not set up Account
For three days I have been attempting to set up an account to register for and get an appointment for my COVID shot. Now all this month and next month are full. I used two different emails and the forgot password option and have not received an email at all. PLEASE HELP
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LET ME IN
Unable to sign in with password I gave. No recourse from website.
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Open more vaccination centers
Why does the entire county have two vaccination sites? It will takes a decade to vaccinate if we don't prioritize this as the biggest risk to our economy.
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Offer ability to resend appointment confirmation email
I mistakenly purged my appointment email and would like to get the email resent, but there is no way to resend the email.
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glitch with appt sign up page: Supplemental questions
can' get to next page although have answered all questions
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software glitch with making appt. at podvaccine.azhs.gov link, can't get through on phone to report
can' get past "supplemental question" page. Get message to answer all questions but I have!
logged out, tried again, same thing.1 vote -
The earlier site was much easier to navigate. Sometimes you don't know the mother's maiden name. Sometimes you don't know the othe children'
Please put the site back the way it was for genealogy purposes. Thank you.
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How to fix patient portal data- if entered incorrectly
How do you update/correct patient information in portal without getting a vaccine appointment?
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Mandatory making second vaccination appointment on site of first vaccine
If I can encourage that second appointments be made on site at first visit that would decrease a lot of additional anxiety.
We are trying to get the community to buy into getting the novel vaccine during a pandemic and any obstacles will cause a decrease in community acceptance.1 vote -
Rollout vaccines to the pharmacies!
Pods are nothing more then organized chaos!
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