Vaccination Registration: 3 ways to improve home page, input, and scheduling
Home Page: Clearly state in bold if all appointments are taken AND that you are not scheduling past, for instance, February.
Input: Capture patient registration information (health insurance, etc.), so the user doesn't have to input it each time she returns to the site to attempt to schedule an appointment.
Scheduling: Present only open times so someone doesn't have to try day by day. AND, if no appointments are available, stop someone from inputting information and, at the same time, have a pop-up that states "No Times Available."
Suggestion for this Feedback Page: Show snippets instead of headlines, so you don't get the same suggestions repeated.
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Alison Danis
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