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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2452 results found

  1. Fair - feel there should be some grace shown for change in renewal policy -late fee very high!

    Also - online not user friendly in that additional support documents must be faxed or emailed, due to size
    AAAHC not on the approved list of accreditation

    1 vote
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  2. Apply for federal grant SM-17-007

    The federal government is offering funding for suicide prevention. This is a growing problem in Arizona for first responders, specifically fire and police.

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  3. 1 vote
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  4. Need link to APS registry

    Providers will not take the time to find this registry on their own.

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  5. Why are we not appropriating the money afforded the mental health population?

    I was told by the news that more funds would be appropriated to mental health. Where are these funds and when will they benefit Arizona mental health patients? I am SMI (Seriously Mentally Ill) with Bipolar. I take my medications properly and never miss an appointment to my NP (nurse practitioner) and still I have had one of my providers leave because of better opportunities and one laid off for what I can only assume is financial reasons. I do not do well when my doctor or NP in my case is changed. Why do they call for more money…

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  6. Emailing the renewal reminder

    Is not working. It got put to spam, and the thing expired. Lost a caregiver card that was just "purchased" at the tune of $200 in August. So here we are. Suggestion - US mail the reminder, instead of emailing.

    1 vote
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  7. 1 vote
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  8. 4 votes
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  9. Feedback on Primary Care Area Data Great Work, Thanks

    Hi, I'm writing a grant and as usual, I end up here: http://azdhs.gov/prevention/health-systems-development/data-reports-maps/index.php
    Why? Because it's the only resource for demographic data about RURAL communities in Arizona. I notice that you have made some changes to your website to make the PCA community profiles much easier to find, esp if one is looking for info on a variety of RURAL communities. Since our service area is all of southeast Arizona, this is a wonderful resource, since trying to find demographic information about rural places on the US Census website is like the proverbial needle in the haystack. Thanks for all…

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  10. 1 vote
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  11. Chapter 400- policy 410- use of telemedicine does not open

    It does not open. It just changes to policy 411, Parent/Family Support Provider Training, Certification, and Supervision
    Requirements.
    This is very odd, and it is the only policy I need o look at right now. Do you have a Policy on this or not? Thank you very much for your help in advance.

    1 vote
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    under review  ·  benjamin.palmer responded

    Can you please send me a bit more information on exactly what you are looking for at Arizona Department Of Health Services and I will be happy to look into your request.

  12. why doesn't scroll function work?

    dont require my email address

    1 vote
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  13. I cannot Enable your Payment

    My computer does not load enable, play, do, whatever so I can pay for my address change onmy card. I do nor have SASFARUI I do not have chrome it ewill not losad. It wuill not play hoe w ahm o I I supposed to PSA PAY??? HO DOw I PAY? I can send cash. whats wrong with a money order? You Makie it Ipmossible. CHANGE IT

    1 vote
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  14. Licensing Rules

    Place the rules link on the same page as Enforcement, Online Complaint, Consumer info, Provider Info, News Publication for Medical Facilities

    1 vote
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  15. Child Safety Information

    I thought that I would try one more time to reach you regarding our child safety resources. We are interested in sharing this information and your site seems like a great fit.

    https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/

    Please let me know if you have any questions.
    Thank you,
    Evelina Bishop
    ACLS Medical Training
    1.866.540.8212

    3 votes
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  16. getting 404 page not found at https://ems.azdhs.gov/Application/CreateEligibility

    I'm attempting to apply for my state EMT certification, I am already have my NREMT. I am trying to apply for jobs and the card from the state is all I am missing and cannot move forward till I have it. After entering my information and cliciking next on this page, https://ems.azdhs.gov/Application/CreateEligibility - it takes me to a page saying Error 404, file or directory not found and I cannot complete my application.

    1 vote
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  17. Flu vaccine doesn't always work

    Please explain to the public why some of us get the flu even after we have received the flu vaccine. Flu was just confirmed at physician's office. This is of concern since the past 3 years since I moved to Maricopa county, I have received the vaccine each year and each year I get sick with the flu. I doubt i am the only person in this state with this problem

    1 vote
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  18. 1 vote
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    started  ·  ADHS responded

    Can you please be more specific on the application you are referring to? We would be happy to send you a link.

  19. 1 vote
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  20. Emails

    I tried to email you about a dirty restaurant but you have not made it easy, it looks like you do not have this ability. May I suggest you make it possible, as for phoning you are closed when I am able to call.
    Not sure if this is even the right place for my concern.

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