ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. getting 404 page not found at https://ems.azdhs.gov/Application/CreateEligibility

    I'm attempting to apply for my state EMT certification, I am already have my NREMT. I am trying to apply for jobs and the card from the state is all I am missing and cannot move forward till I have it. After entering my information and cliciking next on this page, https://ems.azdhs.gov/Application/CreateEligibility - it takes me to a page saying Error 404, file or directory not found and I cannot complete my application.

    1 vote
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  2. Flu vaccine doesn't always work

    Please explain to the public why some of us get the flu even after we have received the flu vaccine. Flu was just confirmed at physician's office. This is of concern since the past 3 years since I moved to Maricopa county, I have received the vaccine each year and each year I get sick with the flu. I doubt i am the only person in this state with this problem

    1 vote
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  3. 1 vote
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    started  ·  ADHS responded

    Can you please be more specific on the application you are referring to? We would be happy to send you a link.

  4. 1 vote
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  5. Emails

    I tried to email you about a dirty restaurant but you have not made it easy, it looks like you do not have this ability. May I suggest you make it possible, as for phoning you are closed when I am able to call.
    Not sure if this is even the right place for my concern.

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  6. Safety Resources for Parents

    I am following up on my email regarding our safety resources. I hope that you had a chance to check out the links.

    We would love to share them with your site’s visitors, so we hope that you consider posting one (or more) to your site.

    1. https://www.aclsmedicaltraining.com/parent-new-medical-profession/
    2. https://www.aclsmedicaltraining.com/cpr-for-everyone/
    3. https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/
    1 vote
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  7. Safety Resources for Parents

    We recently published three new resources that are aimed at keeping children safe and they would be great for your Summer Safety page.

    • A Parent’s Guide to Keeping Your Kids Alive and Safe: https://www.aclsmedicaltraining.com/parent-new-medical-profession/
    • Are You a Lifesaver? CPR For Everyone: https://www.aclsmedicaltraining.com/cpr-for-everyone/
    • Hey Mom and Dad, Do You Know Basic Life Support? https://www.aclsmedicaltraining.com/hey-mom-dad-know-basic-life-support/

    I hope you consider posting them.

    1 vote
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  8. immunization record

    My name is Jin-young KIM.
    I'm a Korean.
    I am going to study at Arizona State University.
    I have two elementary school students.

    My daughter is 7 years old and 9 years old.

    It is hoped the elementary school on January 07, 2015.

    (kyrene del Cielo Elementary School or kyrene de la Mirada Elementary School

    I am ready immunization records in order to enroll in school for my elementary school.

    1) I want a form of Arizona immunization records.
    Please send the form by e-mail immunization records.

    2) Additional Questions
    Is varicella is essential items? (In Korea, the varicella is…

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Website Suggestion

    I have a suggestion for a website on your Injury Prevention Resources page. It is the Kids Safety Network (www.kidssafetynetwork.com). They have a lot of great resources on injury prevention, health & product recalls. I just thought it would be a great fit for your website. Thanks!

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  10. 1 vote
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  11. Information on Adverse Health Events?

    Does ADHS collect information on "Never Events" (Otherwise known as "Adverse Health Events")? If so, will this information ever available? Since this type of data tracks very serious errors/issues, it would be great to have access information regarding hospital incidents.

    3 votes
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  12. I requested an application for a copy of my birth certificate via the phone & have not received it yet.

    please make it easier to print an application for a copy of a birth certificate. The Microsoft Reader wouldn't open for me.

    4 votes
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  13. 1 vote
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  14. 1 vote
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    started  ·  ADHS responded

    Thank you for taking the time to let us know. We will work on getting the link restored right away.

  15. 1 vote
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    ADHS responded

    Thank you for reaching out to us.
    Are you looking for general information on immunizations? If you are, try cutting and pasting this site in your browser. If you still have problems, let us know specifically what you are looking for.
    http://www.azdhs.gov/phs/asiis/

  16. I was given a map that depicts the Brth/Death Department location.

    Invert the picture of the location. It appears to be upside down.

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  17. It is impossible to follow a Chapter/Article from index to actual reference.

    Try Chapter 10, Article 8. Can you locate Article 8? Or, click on one of the high-lited lines in the cover Index; Your sub-pages [if there is a sub-page] do NOT reference the Chapter ! This is so poorly done, I am in shock. Surely the Az Dept of Health Services can find somebody who can do a better job than this !!!

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    ADHS responded

    Thank you for your comments. The Department is looking into revising the webpages.
    If you need the information, To get to the information now, click on Chapter 10 at the top and that will take you to the Articles that you can click on for the document you are referencing.
    If you still have problems, please call the ADHS main number at ADHS: 602 542-1025.

  18. Vital Check is a fraud.

    This disgrace of a company has lied to me at least twice regarding my Wife's death certificate.
    They have sent back canned and fraudulent reasons as to what "Action Required" was.

    In each instance they didn't receive the file and straight up LIED as to why....

    Why the **** was I tricked into giving these scam artists money and WHY THE **** are you telling people they are legitimate??

    Clearly from a simple search they don't do the job!!

    Get off your ***** and get a different vendor!! (I doubt you even bother to read these do you?)

    1 vote
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  19. Xhelp

    Provide instructions

    1 vote
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  20. Unable to Register-no email confirm received

    I have tried two different emails. No email confirmation for either one.

    1 vote
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