Skip to content

ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2456 results found

  1. Fix the COVID Data Dashboard

    Confirmed case count values by zip code on 12/16/2021 are not consistent with preceding values. For example, the 12/16 value for zip 85382 is shown as 4,385. However, the previous day's value was 7,273.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Please Help Me

    My card expired and I can't figure out how to give you my updated information.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Covid data question

    Question only. Since we have started using home Covid 19 test kits, how can the new patient data be correct on your webisite? Most folks do not report the results anywhere so I think we may have more covid in the valley than what is being reported and published. I think the only data that is correct is the number of covid inpatients and ICU . I think maybe a disclaimer would be appropriate when these numbers are being reported to take into consideration the number of unknown positives in home test kits.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Fix PDF of records so that they can be opened/downloaded.

    Arizona Genealogy Record Search - cannot open PDF copies of DOB/DOD records to read details - this makes them almost completely useless for genealogy. The icons are grey and not active.....16DEC2021

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. In this new covid19 strain, is it possible for older and immunosuppressive extra dose of ( fourth dose) of different

    Authorize free fourth dose of covid19 vaccine of different variations as a second booster fully covered by you or all health insurance.

    My email address is Chetanandkumud@yahoo.com if you feel like contacting me

    Chaitanya Patel

    Thanks

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. No way to check on Immunization Card Replacement Status

    I submitted my request and all forms on 10/26th. I have not been able to check on status, make sure my request didn't get lost, I email and no one responds. its been over a month. I am over 65 and still can't get my booster shot as my original card had stickers on it and the second dosage fell off. Now I am being penalized by not being able to get a new one. Thank you for all you do but it certainly would help if I could get a status.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Sample Send - Please verify mailing address (2920 N 7th St Phoenix, AZ 85014-5454)

    Please verify 530 Obstetrics equipment labeled as ''+ 'PRE CAST MFG CO' / 'MADE IN MEXICO'' Craftsman tools and other items are ensurable up to the amount it cost to replace (3) trees. My (4) plant personal growth allotment will be exponentiated with agriculture land access; righted by annexation.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Having a hard time opening image of birth certificate

    Please direct me how to see this older family birth certificate

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. COVID vax QR code?

    MyIR has stopped providing SMART Health Card QR codes to AZ residents - will AZ adopt a system like the Washington state system? https://waverify.doh.wa.gov

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. How do you account for NATURAL immunity? Once you get Covid the antibodies are stronger than any vaccine. I know SEVERAL people that had 2

    I know SO many people that have had 2 shots and STILL got Covid. I. HAD Covid and was in those same circles. I have been fine. I’ve tested every time I travel by plane so I know I’m Covid negative. Where are your numbers for NATURAL IMMUNITY??

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Card renewal problem

    Hello, I was trying to log in the application, however when I started the process, the webpage froze and now there is a message, that I do not have access to this webpage or that my application was already submitted. It was not. I am mot sure what to do.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Additional information about race/ethnicity breakdown re: Vaccine Administration (https://www.azdhs.gov/covid19/data/index.php#vaccine-admin

    "People who have received at least one does by race/ethnicity" is computed differently from "People who have received at least one does by age and gender...", which appears right next to it and is worded in approximately the same way.
    For example, for Pima county, if I hover my mouse pointer over "24.0% printed next to "less than 20 years", I get the explanatory note: "59,970 people have received at least one dose/250,118 population aged less than 20 years". However, if I look at "Black or African American, non-Hispanic", it says "13,414 (2.0%)", and there is not further information provided…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Restore serology under Laboratory Testing tab of Covid dashboard

    I understand there are concerns about conflating serology and diagnostic tests. But the serology tests give useful information about our progress toward endemicity without pandemic. Sure, folks need to understand that these are nucleocapsid antibody tests and that a rate of seroreversion is seen (e.g. 14% peak down to 10% before climbing again last fall), but this matches well with covidestim.org PEI estimates after considering seroreversion. Labeling with type of antibody test would be helpful.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Inconsistent October COVID dashboard reporting

    Inconsistent data for COVID Diagnostic tests and Demographics between 10/12/21 and 10/13/21.

    Demographics numbers do not add up correctly.
    Total 10/13 Summary reported cases 1124709
    Total 10/13 Demographics reported cases 1119846

    Total and daily diagnostic tests reported on 10/13 more than two and four times higher than 10/12 data, respectively.
    Total tests 13129462 vs. 6120282
    Daily tests 31564 vs. ~6400

    Any explanation for these discrepancies? Especially for the daily performed diagnostic tests.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Date Slider for better visibility of Covid data

    Recent (10/13/3031) format change to covid data dashboards makes inspection of data difficult to impossible. Data is missing or undiscoverable approximately every 10 days. Adopt a date slider to allow better control of what data is visible.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. PDF download

    I cannot download the COB / COD pdf files. They are blacked out and do not respond, although they clearly are within the date ranges of accessible records.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Renewal App link fails to load

    When I click the link for Submit Renewal App I get an error. I am trying to download the renewal forms.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Soon after Covid-19 shots are causing heart attacks

    I feel this is being overlooked.
    I am a male age 68,in good health,and no heart issues.
    11 days after rec my Covid-19 shot, I had a heart attack,and one stent was placed.
    My wife was on vacation last week,and talked to a lady nurse from Penn. The nurse told my wife,that 7 days after she had a Covid-19 shot,
    had a heart attack,with complications,and was in the hospital for 6 months.
    I am on Medicare,thank God,but on heart pills for the rest of my life.
    What if I had no insurance,and would probably be homeless !
    The HHS and…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Emendation for ADHS Licensing Complaint ID 2021-LTC9971:

    THIS JUST IN!!—the manager for Precious Heart Assisted Living had a small cache of colostomy bags kept in reserve so that she could dole them out as needed, so the issues referenced in Complaint ID 2021-LTC9971 are now pretty much in the clear. As the report implies (though probably not all that clearly), it was never my intent to charge the facility with any wrongdoing—I feel that the manager and her attendant did the best they could under the circumstances, even recommending I get the contact information for my medical insurance to make sure I'm not trying to kill the…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base