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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2428 results found

  1. Can you tell me how to get another copy of my Covid 19 vaccination card?

    Can you make it easier to find out how to get another copy of a Covid 19 vaccination card or a replacement card?

    1 vote
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  2. regarding the covid deaths and ventilators can we know % of those people who were vaccinated

    I'd like to thank you for your Covid-19 dashboard. Its easy to access and provides good intel. I would like to know the % of deaths and ventilators for those who were vaccinated. thanks!

    1 vote
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  3. All nursing homes care centers and medical rehabs should have 2 Spirit filled Chaplains on stafff

    All nursing homes care centers and medical rehabs should have 2 Spirit-filled Chaplains on staff to ensure that the patients are getting the care and the services they need in a timely manner and to ensure that the patients are receiving the love and the compassion and the encouragement they need. Its time that we as a nation put love and compassion back into American healthcare for all our sake.. Thank You and God Bless You Respecfuly Chaplain Paul
    . John 14:27

    1 vote
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  4. Before you updated your website, I was able to type in my ancestors names and I was able to see birth and death certificates. Not now???

    We want the old birth and death certificate search engine back. I was able to use this extensively, now, it doesn't allow me to find my great grandfather who was born in 1875 and passed away in 1944. What's with that? PLEASE HELP!

    1 vote
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  5. Cardinals Stadium Vaccination POD Experience

    I recently went for my first Covid vaccination shot at the Cardinals Stadium POD. I was very impressed with its organization and efficiency. In addition, everyone in contact with me was well informed and knew their role. I also, thought it flowed like clock work. Great job to all those involved!

    1 vote
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  6. Data

    Please restart showing the daily number of tests. It's the only way to understand the impact of daily new cases of covid. It's a crude measure of positivity. Obviously the data needs to be averaged over. 5days but it would be better that this new format

    1 vote
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  7. Your COVID data portal is awesome tech.

    You have the BEST web designer. I was amazed by how easy it was to find whatever information one was looking for.

    1 vote
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  8. The daily .xls download of COVID cases by zip has not been updated since 3-22-2021.

    It is 10:53AM on 3-25-2021 and the .xls download still matches the 3-22-2021 file. There are no error messages on the website. https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/covid-19/dashboards/index.php

    Has this been discontinued?

    Edited: 03-26-2021. 09:14 AM. I notice that the number of cases in the download file do not match the numbers in the online map display.

    Example. Zip code 85658. File: 937 Map: 939.

    4 votes
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  9. Expand (CoVid) Find Vaccine map for Sedona / Cottonwood areas to include Sedona Walgreens & CVS & Cottonwood’s Spectrum Healthcare?

    We are a small group helping individuals getting their appointments and wanted to mention the following items.

    On your https://vaccinefinder.org/search/ re: the Sedona / Cottonwood areas would it be possible to include the Sedona Walgreens & CVS as well as Cottonwood’s Spectrum Healthcare?

    May we also suggest, it would be great if you might create a means both via the internet and perhaps by in coming phone call - where the last mile vaccination groups might more easily and consistently update their vaccine availability?

    4 votes
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  10. How do you count residents that received the J&J one dose vaccine?

    Are they counted as receiving one dose or fully vaccinated?

    2 votes
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  11. Health club question

    Can someone please explain why it is ok to have four people sit around a nine square foot table in a restaurant, with no masks on, yet it is not ok for two people to play racquetball on an 800 square foot, fully enclosed court with full face plastic shields (not a cloth face covering)? I would like to hear directly from someone from the health department because getting someone on the phone seems nearly impossible. Thank you.

    5 votes
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  12. Hard to tell when daily zip code cases have been updated

    Description says zip code data updated by 9:30 a.m., yet data is frequently delayed without a notification. Hard to tell if current data is actually updated.

    2 votes
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  13. Did Arizona get rid of Vaccination Group 1C for High Risk Individuals?

    The recent information no longer shows Group 1C for vaccination scheduling. Some in my household are not working because they are in several high risk categories. When will they be eligible to receive vaccine?

    2 votes
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  14. Redirect broken with HTTPS

    AZHealth dot gov appears to be used to serve redirects to the AZDHS website. However, if I visit an AZHealth link with an HTTPS header, the website tries to serve a page with the wrong SSL certificate. I suggest that the HTTPS handler needs to be updated (especially considering that dot gov TLD will be moving to pre-load HSTS). Specifically, I observed this behavior with a link from a PODVaccine email newsletter, pointing to https://azhealth.gov/findvaccine. Thanks!

    1 vote
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  15. Kudos for excellent Covid Vaccine Drive-Through Site at the U of A

    I received my Covid vaccine this afternoon at the U of A drive-through site and was amazed and impressed at the efficiency, thoroughness & friendliness of the whole experience. Bravo to all for job done exceptionally well - Thanks!

    1 vote
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  16. Make appts easier to obtain

    Everytime I clicked on "Book Appt", I'd get an error msg telling me that the selected date and time was unavailable. I played this game for nearly 4 hrs.
    Hard enough to get it to show an available appt, but my experience has not been good. This is getting ridiculous.
    Today was the first day 55 yr olds andf older could book an appt. Seems the system was not ready for the influx of new people.

    3 votes
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  17. What happened to vaccinating younger adults with chronic diseases?

    Originally, 1C included ALL adults with chronic diseases. Now it looks like that has been abandoned, and priority is based on age and profession. My college age children have Type 1 Diabetes, and are at much higher risk of hospitalization if they contract Covid. How can they get vaccinated sooner?

    1 vote
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  18. COVID-19 Vaccines Phase 1C: High-Risk Medical Conditions

    Isn't Phase 1C supposed to allow "Adults with High-Risk Medical Conditions" to receive their vaccine, as suggested in all the documentation? I have diabetes and the patient portal will not allow me to schedule an appointment. Is there misinformation in all the documentation regarding the phases?

    3 votes
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  19. how do i preregister for the SE Valley POD

    how do i preregister for the SE Valley POD

    1 vote
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  20. Why isn't your testing data the same as reported by Johns Hopkins?

    The daily testing trends reported by Johns Hopkins, for AZ, is materially different from yours. It seems that the numerator (positives) is often the same but the denominator (total tests) is grossly different. Why is that? We need full transparency and accuracy. See.... https://coronavirus.jhu.edu/testing/individual-states/arizona

    1 vote
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