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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2428 results found

  1. COVID vax QR code?

    MyIR has stopped providing SMART Health Card QR codes to AZ residents - will AZ adopt a system like the Washington state system? https://waverify.doh.wa.gov

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  2. How do you account for NATURAL immunity? Once you get Covid the antibodies are stronger than any vaccine. I know SEVERAL people that had 2

    I know SO many people that have had 2 shots and STILL got Covid. I. HAD Covid and was in those same circles. I have been fine. I’ve tested every time I travel by plane so I know I’m Covid negative. Where are your numbers for NATURAL IMMUNITY??

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  3. 1 vote
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  4. Card renewal problem

    Hello, I was trying to log in the application, however when I started the process, the webpage froze and now there is a message, that I do not have access to this webpage or that my application was already submitted. It was not. I am mot sure what to do.

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  5. Additional information about race/ethnicity breakdown re: Vaccine Administration (https://www.azdhs.gov/covid19/data/index.php#vaccine-admin

    "People who have received at least one does by race/ethnicity" is computed differently from "People who have received at least one does by age and gender...", which appears right next to it and is worded in approximately the same way.
    For example, for Pima county, if I hover my mouse pointer over "24.0% printed next to "less than 20 years", I get the explanatory note: "59,970 people have received at least one dose/250,118 population aged less than 20 years". However, if I look at "Black or African American, non-Hispanic", it says "13,414 (2.0%)", and there is not further information provided…

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  6. Restore serology under Laboratory Testing tab of Covid dashboard

    I understand there are concerns about conflating serology and diagnostic tests. But the serology tests give useful information about our progress toward endemicity without pandemic. Sure, folks need to understand that these are nucleocapsid antibody tests and that a rate of seroreversion is seen (e.g. 14% peak down to 10% before climbing again last fall), but this matches well with covidestim.org PEI estimates after considering seroreversion. Labeling with type of antibody test would be helpful.

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  7. Inconsistent October COVID dashboard reporting

    Inconsistent data for COVID Diagnostic tests and Demographics between 10/12/21 and 10/13/21.

    Demographics numbers do not add up correctly.
    Total 10/13 Summary reported cases 1124709
    Total 10/13 Demographics reported cases 1119846

    Total and daily diagnostic tests reported on 10/13 more than two and four times higher than 10/12 data, respectively.
    Total tests 13129462 vs. 6120282
    Daily tests 31564 vs. ~6400

    Any explanation for these discrepancies? Especially for the daily performed diagnostic tests.

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  8. Date Slider for better visibility of Covid data

    Recent (10/13/3031) format change to covid data dashboards makes inspection of data difficult to impossible. Data is missing or undiscoverable approximately every 10 days. Adopt a date slider to allow better control of what data is visible.

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  9. PDF download

    I cannot download the COB / COD pdf files. They are blacked out and do not respond, although they clearly are within the date ranges of accessible records.

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  10. Renewal App link fails to load

    When I click the link for Submit Renewal App I get an error. I am trying to download the renewal forms.

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  11. Soon after Covid-19 shots are causing heart attacks

    I feel this is being overlooked.
    I am a male age 68,in good health,and no heart issues.
    11 days after rec my Covid-19 shot, I had a heart attack,and one stent was placed.
    My wife was on vacation last week,and talked to a lady nurse from Penn. The nurse told my wife,that 7 days after she had a Covid-19 shot,
    had a heart attack,with complications,and was in the hospital for 6 months.
    I am on Medicare,thank God,but on heart pills for the rest of my life.
    What if I had no insurance,and would probably be homeless !
    The HHS and…

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  12. Emendation for ADHS Licensing Complaint ID 2021-LTC9971:

    THIS JUST IN!!—the manager for Precious Heart Assisted Living had a small cache of colostomy bags kept in reserve so that she could dole them out as needed, so the issues referenced in Complaint ID 2021-LTC9971 are now pretty much in the clear. As the report implies (though probably not all that clearly), it was never my intent to charge the facility with any wrongdoing—I feel that the manager and her attendant did the best they could under the circumstances, even recommending I get the contact information for my medical insurance to make sure I'm not trying to kill the…

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  13. Az Programs.

    Stop needing to test flower. Since the rec law has passed , my prices have shy rocketed ,and the quality sucks. More importantly is the need for deli style service.
    All the concentrated are legal. edibles can be unpredictable at best. Yet you wan the flower tested. Makes zero sense. I want to be able to speak to a bud tender and see what I am getting. I am getting ripped off

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  14. Participation - Mental Wellbeing Taskforce

    My name is Deb Jorgensen and as the OIFA Administrator for Care1st I cover Northern AZ I would be grateful if allowed to participate on the Taskforce. Isolation in NAZ is a whole other animal; resources are not as plentiful and access/distance is always a factor - on the flip side there is often more sense of community in our small towns. my work cell is 480.205.2305 and my email address is djorgens@care1staz.com. As someone(a peer) who is usually in the community for my position, and for personal wellbeing, I can also speak to this extended period of loneliness/isolation…

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  15. Would like to be able to email questions

    I would like to be able to email a question of how to get my COVID 19 vaccination card replaced. It was destroyed in the wash and with the new government mandates I will need a replacement.
    Thank you.

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  16. 1 vote
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  17. 1 vote
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  18. SLP License Verification

    I am unable to request a license verification. Please advise.

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  19. covid dashboard

    how much longer is it going to take for you to "update" the covid dashboard and bring it back on line. we are in the middle of a surge here. this is unbelievable. no update for two days;

    4 votes
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  20. Could you provide an estimate for the COVID dashboard system 8/24 update completion?

    The system update was supposed to be completed by 8:00 PM on 8/24. As of now (8/25, 8:40 PM) COVID dashboard is still not working. Could you post an expected completion time frame for this?

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