ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. The new birth and death certificate search engine is a total disaster.

    Returning the old vital records search engine would solve the problem...

    3 votes
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  2. Horrible, awful, terrible!!! A complete disaster.

    You royally screwed up! The old search engine worked... really worked. This search engine is ****. I don't want to go through Family Search or Ancestry to access records. Don't get me started on what I think of their mulish search engines. My suggestion Give us back the old search engine...

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →
  3. Locations on maricopa.gov vs azdhs.gov

    How come the map on https://www.maricopa.gov/5659/COVID-19-Vaccine-Locations has more locations showing up such as the location with Banner Health in Central Phoenix, yet this location doesn't appear on the state run website azdhs.gov? Since Maricopa is in Arizona, shouldn't the locations found on maricopa.gov also be on azdhs.gov?

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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  5. 1 vote
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  6. Give us information on where we can get a COVID-19 immunization shot!

    I am looking to see how we can get the COVID-19 shot. We are 87 and 95 and need to get those shots soon.

    1 vote
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  7. My experience getting both Pfizer vaccine shots at State Farm Stadium was amazing

    My congrats to the teams that organized this event. It was so well organized and efficient! The volunteers and health care workers were all friendly and went out of their way to be helpful.

    1 vote
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  8. 1 vote
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  9. Your page keeps locking up my android tablet

    Find a better web page designer. This isn't that hard to create.

    1 vote
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  10. Any Open Slot Option Vaccine Appointment

    Offer an "any open slot" option when registering for an appointment so that someone doesn't complete the process only to find that someone else took that open date while he or she was filling in the remaining screens.

    Also, you still haven't put in a simple "NO APPOINTMENTS AVAILABLE" on the first page, so someone doesn't waste their time. Saying all January and February appointments are booked is not the same, especially when some open up and when March comes along.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Excellent Job at State Farm!

    We drove to Phoenix yesterday to get our first dose of the Pfizer COVID vaccine. We went to the state run site at State Farm Stadium in Glendale. I had an 8:15 PM appointment and the wife’s appointment was at 8:21 PM. We drove down early and had dinner. Dinner was over early so we decide to see if we can get the vaccine early. We arrived at the Stadium at 7:10 PM, an hour early. No problem, they waved us straight in.

    The process started with cars arriving in a single line. The first volunteer checked our appointment documentation…

    1 vote
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  12. When people don’t receive an invitation for there second prized shot, give them a way to contact you.

    Include “no invitation sent to you” as a choice to check on the registration page of the signing up for a COVID vaccination.

    1 vote
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  13. vaccine finder map

    The map is incredibly frustrating, at least for Maricopa County. Is there SOME REASON why you can't highlight sites where the vaccine is actually available so I'm not going from place to place only to learn that it's NOT available. Probably good PR to have a lot of dots on that map but really incompetent to just list them when they are not really taking appointments. Are vaccines in Maricopa Country available at Frys, Walgreen's, CVS, etc.? If not, WHY are they listed on the vaccine finder map.

    1 vote
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  14. 1 vote
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  15. ideas for not wasting vaccine

    1) public service emergency announcements and 2) standby areas for 100 or so cars like at an airport
    Wasting vaccine is criminal. I help seniors enroll who have trouble with computers. You need more ombudsman to help with them on the phones.

    1 vote
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  16. Totally unreliable links -- all to unavailable vaccine locations

    It clearly would be easier to allow people to get in a queue and then notify them when the $%^&* vaccine becomes available near their address. This current system is worse than looking for a needle in a haystack. So poorly managed; I expect to get vaccine in June and I'm over 65. Come to AZ to DIE. Pima County is inept.

    1 vote
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  17. Post a location for each area of the county and list groups eligible for the vaccine with the next date and times for appt's

    I've been trying for weeks to get an app't for Covid 19 vaccine. My wife is 79 & I'm 85. We live in the east valley, Mesa. Every time it always ends that every appointment is taken for at least 2 months.....help please!

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add an event date input by user. Use the old program as a model, it worked very well!

    The old search engine worked just fine. Why on earth did you gut the old program for this monstrosity??? Show deaths and births by Surname, Date and County,

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fry's Food and Drug registration link is broke

    PLEASE REPAIR: No registration link for 8080 S. Houghton Road Tucson, AZ 85747

    1 vote
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  20. Give second covid vaccine as a "walk up"

    Give second covid vaccine as a walk up to be given in the week it is due by evidence of Immunization card.

    1 vote
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