ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. quick link for providers to log in

    I am having difficulty finding the log in page for the DAVE site to be able to fill out a death certificate. once on the web page, it is not intuitive to be able to find the log in.

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    • 1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Please remove my email address

        Someone added my email to your list and you do not provide a link to modify subscriptions. I do not live in Arizona and have used this email address for years.

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          0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
        • Captcha Response not easily found on page

          No Captcha Response found on page

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • email address and/or web inquiry form

            Hi:
            I am unable to find either a general email address to contact your department or at least a web inquiry form typically found on websites. Please one or the other on your site. Thanks!

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Error CORRECTIONS

              I am an almost daily user of your data base, but today I came across a mess. All entries for Pima County, 1912 Deaths, numbers 33 through 48 are incorrect names and they are from Maricopa and Mohave counties. Are there coresponding entries elsewhere that are correct for Pima County?
              As an aside, when searching for any given year in Pima County (and I assume each county has similiar entries), there are about 30 inirial entries that are the same for any given year search that have incorrect dates which anyone with access to your system could correct in a…

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              • Convert the BRFSS survey to digital please!

                I participated in the BRFSS by phone today and found the process to be almost unbearably painful. As a health care provider I appreciate the value of the data collected, but doing it as a scripted phone interview was overly long and difficult. I was able to find and read the questions on-line and should be able to complete the task more accurately and in a fraction of the time electronically. Please consider offering an electronic survey link in the future. I'm also curious why the most recent report available is from 2015? My interviewer had below average English speaking…

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • I GOT A COMPLAINT ABOUT THE AZ STATE DURABLE MEDICAL EQUIPMENT COMPANY DIAMOND MEDICAL

                  I HAVE ARIZONA LONG-TERM CARE AND MY ID NUMBER IS A49590300
                  MY NAME IS DAVID KINMAN AND DIAMOND MEDICAL EQUIPMENT WONT SUBMIT TO MEDICARE AN ORDER FOR A COMMODE BECAUSE THEY SAY THEY HAVE BEEN DENIED SINCE THE AFFORDABLE CARE ACT AND I KNOW FOR A FACT I HAVE GOTTON COMMODES BY MEDICARE SINCE THEN SINCE IVE BEN PARALYZED SINCE ONLY 2009 AND I GUESS THEY LOOSE MONEY ON EVEY DENIEL BY MEDICARE SO THEY REFUSE TO SEND THEM THIS IS THE AGENCY THAT THE AZ STATE NOW GOES THROUGH THIS DOESNT MAKE SENCE AND IS PROBABLY ILLEGAL PLEASE EMAIL…

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Suggestion for CITING/REFERENCES

                    I use your website pages to do school research papers but I never am able to find who wrote the topic on certain things or what year it was written, is there any way this can be updated into the webpages on the website?

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                      • Got an email about my replacement mmj card Monday, it’s now Saturday it isn’t here

                        I want know when I get my medical card back, I am low on medication and my PTSD is getting really bad

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                          0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                          • Fraudulent Billing Information

                            When I submitted my insurance information for my newborn's screening test, I received a bill from ADHS saying that the patient could not be identified by the insurance as insured. I checked with my third-party administrator and found out that the claim had been accepted and was being processed. When I called your billing department to find out why that note had been added, the only response I got was that my third-party administrator "takes a long time" and that a note would be added to my account, after which I was hung up on. No mention was made of…

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Why full price of $ 300 for renewal with incurable diseases

                                Don t punish patients with expiring card and an ongoing incurable disease like Parkinson's with a $ 150 fee from a doctor who is not even the patients physician. He has also developed another cancer for which he is paying $ 2000 for the radiation. the products in dispensaries are expensive enough. Why can his physician/oncologist NOT write up the health condition and reason for a medical marijuana card yo avoid that fee? It is really unfair, just an additional income for doctors. The patient with a current card, expiring on Feb. 18 is Denis W Egan and I am…

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                                  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                • concerned about opioid legislation

                                  I would like to advocate for those opioid users that are too sick to advocate for themselves. What is being done to protect their interests

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Error in link

                                    hhttp://www.azleg.gov/viewdocument/?docName=http%3A%2F%2Fwww.azleg.gov%2Fars%2F36%2F02814.htm
                                    Additional "h" at start causes error in browser as there is no "hhttp" protocol

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                                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                    • learn how to treat heroin addicts

                                      I am from the north East amd bought my son to Mohave Mental health for treatment of his heroin addiction. Not only did he have to wait two months to get suboxone prescribed. He finally got the prescription and was told not to take it until the following week we he went to his next doctors appointment, and to drive in there in withdrawls to take it in fron of the doctor. he sais what am i supposed to do over the next 5 days, continue to use heroin. He was told I guess so, because if you take the…

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Mail forms

                                        Only have a tablet, no computer and no printer and I do not know anyone who has them.

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                                        • Cannot FIND WAYS to select/specify a designated CARE GIVER

                                          I live in Kearny, Arizona. Superior Organics Dispensary CLOSED. I would like to select a DESIGNATED CAREGIVER as a supplier. But I CANNOT FIND THE APPLICATION FORM that I need to fill out to identify and select my Designated Care Giver. Can you help?

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                                            0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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