ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. Request for additional info confused me.

    I think I have answered an additional question on my renewal application, that I am not requesting to grow, which kept disappearing when I originally applied, but I am not sure if it went through.

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      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Fair - feel there should be some grace shown for change in renewal policy -late fee very high!

        Also - online not user friendly in that additional support documents must be faxed or emailed, due to size
        AAAHC not on the approved list of accreditation

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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Apply for federal grant SM-17-007

          The federal government is offering funding for suicide prevention. This is a growing problem in Arizona for first responders, specifically fire and police.

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Need link to APS registry

              Providers will not take the time to find this registry on their own.

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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Why are we not appropriating the money afforded the mental health population?

                I was told by the news that more funds would be appropriated to mental health. Where are these funds and when will they benefit Arizona mental health patients? I am SMI (Seriously Mentally Ill) with Bipolar. I take my medications properly and never miss an appointment to my NP (nurse practitioner) and still I have had one of my providers leave because of better opportunities and one laid off for what I can only assume is financial reasons. I do not do well when my doctor or NP in my case is changed. Why do they call for more money…

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Emailing the renewal reminder

                  Is not working. It got put to spam, and the thing expired. Lost a caregiver card that was just "purchased" at the tune of $200 in August. So here we are. Suggestion - US mail the reminder, instead of emailing.

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                    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Feedback on Primary Care Area Data Great Work, Thanks

                        Hi, I'm writing a grant and as usual, I end up here: http://azdhs.gov/prevention/health-systems-development/data-reports-maps/index.php
                        Why? Because it's the only resource for demographic data about RURAL communities in Arizona. I notice that you have made some changes to your website to make the PCA community profiles much easier to find, esp if one is looking for info on a variety of RURAL communities. Since our service area is all of southeast Arizona, this is a wonderful resource, since trying to find demographic information about rural places on the US Census website is like the proverbial needle in the haystack. Thanks for all…

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • create a link

                            In special licensing for SLPs, site tells me to refer to R9-16-208.C (SLP/AUD/DA) but I cannot find this info and clicking on it does not link me to it. Create a link.

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 9 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Chapter 400- policy 410- use of telemedicine does not open

                                It does not open. It just changes to policy 411, Parent/Family Support Provider Training, Certification, and Supervision
                                Requirements.
                                This is very odd, and it is the only policy I need o look at right now. Do you have a Policy on this or not? Thank you very much for your help in advance.

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • why doesn't scroll function work?

                                  dont require my email address

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I cannot Enable your Payment

                                    My computer does not load enable, play, do, whatever so I can pay for my address change onmy card. I do nor have SASFARUI I do not have chrome it ewill not losad. It wuill not play hoe w ahm o I I supposed to PSA PAY??? HO DOw I PAY? I can send cash. whats wrong with a money order? You Makie it Ipmossible. CHANGE IT

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                                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Licensing Rules

                                      Place the rules link on the same page as Enforcement, Online Complaint, Consumer info, Provider Info, News Publication for Medical Facilities

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • getting 404 page not found at https://ems.azdhs.gov/Application/CreateEligibility

                                        I'm attempting to apply for my state EMT certification, I am already have my NREMT. I am trying to apply for jobs and the card from the state is all I am missing and cannot move forward till I have it. After entering my information and cliciking next on this page, https://ems.azdhs.gov/Application/CreateEligibility - it takes me to a page saying Error 404, file or directory not found and I cannot complete my application.

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Flu vaccine doesn't always work

                                          Please explain to the public why some of us get the flu even after we have received the flu vaccine. Flu was just confirmed at physician's office. This is of concern since the past 3 years since I moved to Maricopa county, I have received the vaccine each year and each year I get sick with the flu. I doubt i am the only person in this state with this problem

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