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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2456 results found

  1. 1 vote
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  2. This has been a relatively simple process.

    I'm grateful that you offer the masks to those of us who are @ a higher risk than the average person. Thank you.

    1 vote
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  3. Easier access for public registration.

    I am unable to get my husband an appointment for the saliva test. Keeps telling me I need a code.

    1 vote
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  4. I think you should be more transparent in your reporting

    The % of people having COVID per your site are 2.9%. That's a really low number but one no one talks about. Instead we talk about skewed data like, % positive testing which is only determined by who happens to get tested. WELL people are not testing at the rate of those who are sick. But we do know the % sick is 2.9%. Come on man! And by the way ... OPEN MOUNTAINSIDE FITNESS! I'm a bit embarrassed as a staunch Republican that my governor is showing pettiness in his approach to Mountainside over EOS because our owner is…

    1 vote
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  5. Provide more information on how Gov Ducey's EO affect fitness centers in communities.

    There are numerous communities that have fitness centers that have closed as a result of Gov Ducey's EO. Please provide information on what those facilities need to do to re-open. These are not businesses - they are operated by HOAs.

    1 vote
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  6. Sure would be helpful if you explain what you've calculated and how. For example, your % is all over the place.

    It seems fairly easy to establish a link from each page to a support page that explains certain rudimentary calculations.

    1 vote
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  7. % positivity poor benchmark for returning to school, please drop

    Forget using % positivity as a benchmark for returning to school. It's biased by the number of people getting tested.

    As an example, healthy people don't go get tested, why would they?

    Hospitalization rates and cases per 100,000 individuals are the benchmarks that matter, and more accurate.

    22 votes
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  8. Percent positive of Covid19 tests should not be based on total number of tests.

    Positivity of Covid19 testing is a stochastic process largely defined by human behavior which can and does vary over time. Your calculation of percent positive may have served to be optimistic when you wanted to open the state. Recent values of positivity are now pessimistic when more of the populace are taking safeguards to protect against contracting Covid19. This process is not wide sense stationary which means time invariant statistical analysis is incorrect from a mathematical viewpoint. Perhaps you could report both methods - at least then, you wouldn't be completely wrong.

    1 vote
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  9. Scale Covid-19 data based on the total Arizona population

    The Covid-19 charts are scaled, I imagine, for ease of reading but visually demonstrates a fallacy in the data. It makes it appear as if the red spike is HUGE. Present that data on a chart which includes the total Arizona population so we can have a real look at the impact. FYI the red spike is almost invisible when scaled appropriately.

    3 votes
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  10. Covid-19 benchmarks for school dashboard

    The dashboard for school and business reopening is weeks out of date and is not reflective of the covid-19 dashboard. For all we know Maricopa county could be reopened right now. If you create benchmarks this critical then be current. I understand that a week or two lag can exist but its currently 3 weeks out of date and the other dash board is more current. Release us already.

    3 votes
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  11. COVID-19 TESTING SUGGESTION

    For the Saliva Testing Locations (especially STADIUMS), please include WHERE-TO-PARK & ENTRANCE instructions. These places are huge & I, for one, have never gone there before. Will there be signs directing where to go? Nothing is mentioned on ASUBiodesign's Pre-Registration page.

    1 vote
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  12. Licensee check

    An online means to search for and check cultivation licensee's status for non-individual licensees.

    1 vote
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  13. Stop showing total number of cases since statistics started being taken.

    What good does showing cases come and gone? How many people have been positive in the last 14 days is much more relevant information to have on the summary page. It's not a badge of honor to see how many cases we have had. Show how many we have now. Stop the hyping.

    3 votes
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  14. Confusion on Cases by Day chart for Pima County

    The Cases by Day chart when you select Pima County has some confusing data points. The main one is the largest case line that is all by itself. And the date you see when hovering over the daily lines does not match up to the date on the chart and the case number doesn't either.

    1 vote
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  15. Business & Main Dashboards disagree!?

    On 8/3 the Business Dashboard for AZ shows Hospital Visits for Covid-19 at 4.7% for the week of 7/26. The Main Data Dashboard shows Inpatient visits at 8.9% and ER visits at 6.4% for the same week.

    Why the discrepancy? Which is accurate?

    1 vote
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  16. Question: Pima County COVID Case Data Anomaly

    Can anyone explain the apparent outlier on July 30? It has been building up markedly over the past few days

    4 votes
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  17. Include schools in Congregate Settings

    Include schools in the Congregate Settings data, show elementary schools vs. high schools. This is important information for the public to know when school begins in the next few weeks.

    Universities are included, why not schools?

    1 vote
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  18. 1 vote
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  19. 1 vote
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  20. Improve Hospital Usage graph for COVID data

    Please add "normal" ICU bed utilization to the graph. Clearly it cannot be expected that ICU utilization goes to zero in normal conditions. So what would the expected ICU bed utilization be if COVID were not a factor?

    1 vote
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