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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2456 results found

  1. Free masks for seniors need to be sized and/or ear strap need to stretch

    I received my free face masks manufactured by Hanes. My face is average size for a male of average height and weight. The mask is so small that I cannot even get both ear straps on at the same time. The straps are not elastic so there is little if any stretch in them. My wife who is quite small tried one on. She could ********* but she said it felt like the ear straps were pulling her ears forward.

    1 vote
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  2. When showing COVID data, why not separate what is related to Covid, not Covid and total.

    Ventilators used, Ventilators available is shown, but what % of ventilators are used for COVID and what % is non Covid
    Emergency and hospital rooms, same break outs
    See Alaska numbers
    Saw these numbers yesterday and found them interesting. O.44% of Alaska's population is currently listed as positive for Covid-19. (3,280)

    0.003% of Alaska's population is currently in the hospital for Covid-19. (27 - Note: This number has DECLINED despite assurances it was going to increase dramatically to justify the new hunker down.)

    0.8% of the total current positive Covid-19 tests are hospitalized. Read it again. 0.8% positives went to…

    1 vote
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  3. replication rate

    why hide the replication rate indicator from the start ? most useful indicator . Gov Ducey acted he knew this during his expensive Washington D C jaunt with Trump

    1 vote
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  4. Confirmed Cases

    How come the confirmed Daily Cases do NOT show up in the daily graph of confirmed cases ? waht's the hold up ?

    0 votes
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  5. 1 vote
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  6. 1 vote
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  7. Pick up the phone.

    I called today and sat on autohold for 33 minutes before being transferred directly to someone's voice mail. I called back. I've been on autohold for 15 minutes more.

    3 votes
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  8. Mandatory masks in public

    Arizonans are not generally masking in public. This is leading to risk community transmission of COVID19.
    As an ICU nurse of 35 years I’d like to save lives not merely have enough surge hospital beds.

    4 votes
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  9. discrepancy in number of cases based on percent positive tests

    On the laboratory testing tab, t says there are1,218,017 total tests done with 12.6 being positive. The percent positive as a number is 153,469 cases. But the summary age is reporting 182,203 cases. Why is this different?

    1 vote
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  10. Daily Death

    Why is there a Daily Death figure, when those Figures do NOT show up in the daily chart / graph at the same time ?
    like jul 30th ( or so ) 174 reported death, yet none to see in the chart / Graph, How come ?? its not like there will be any change in their Status ..

    1 vote
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  11. Update death chart with accurate data

    The death chart does not show exact numbers which is reported daily. It is giving a false sense of declining deaths. Please update it.

    1 vote
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  12. Show data from all date ranges

    Some tabs do not show all dates - the Hospital COVID-19 Specific Metrics - and only go back to 4/9 (as of 6/9). It would be valuable to see the true results going back to the early days of the pandemic. Maybe it's a scroll bar instead of a moving 60 day chart, or a way to input dates to get date for a specific range.

    1 vote
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  13. Covid-19 Dashboard data is incorrect

    News agencies and Health Care industry officials are reporting statistics that are not reflected in your dashboard. For example: Banner Health reports a quadrupled rate for use of ventilators. This has been happening for awhile. There seems to be a major disconnect. It is your job to keep appropriate statistics and report them to the public.

    2 votes
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  14. Adding a graph that shows adjusted amount of COVID deaths/dat

    I have seen multiple days of deaths in AZ over 100. When I look at the bar graph of COVID deaths/day there is not one singe day over 100. If your bar graph is accurate then you have a problem. You are either over reporting daily deaths or not keeping the graph updated. I suggest you add a graph that shows the adjustment made after going thru the death certificates. Maybe you have this and you can point me in right direction. Thank you

    1 vote
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  15. results from backlog added to number of cases

    As per Gov. Ducey statement that Lab results (backlog) would be finished by end of July or Aug 1. Where are the results. What is reason that results of backlog testing are not included in total cases. Lack of transparency leads to mistrust. Not good for AZ

    1 vote
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  16. News channel 3 over the air reported a 18.4 % positive. Your number is between 12 and 15.

    Monitor channels 3 and 5 to see if they report the same data as you. Call them out for a retraction if their data does not match. We should all be on the same page. We do not want them quoted And some else saying Arizona is testing near 20%. Thank you for your concern.

    1 vote
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  17. Data Dashboard for COVID-19 -- I absolutely love it!!!! There is an error.

    The "total percentage positive" box is not calculating as the "Number of
    Cases" & "Number of COVID-19 Tests". Today for example is 6948/67438=10.3%. I am aware of the ** message. Is the message stating that the "total percentage positive" is derived from data, not on the data dashboard? Thanks.

    7 votes
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  18. Thank you

    Just to keep it up. The %positive in AZ remains concerning. While better than before, it's leveling off (not good). That number is a key indicator. I hope you are able to resist political pressure these days.

    Best

    1 vote
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  19. Definitions

    Looking for more specific definitions of what providers etc are told to report for each dashboard chart. Specifically what does the data on the "hospitalization" chart mean by day? Are "hospitalized" cases that day new hospitalizations reported or total inpatient on that day? Unclear without comparing multiple charts.

    1 vote
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  20. Please adivce Govenor Ducey to read this study on safety of reopening Gyms

    Safety of gyms study using CDC guidelines,Governor Ducey needs to reopen all gym using this study as a guide and CDC guidelines. I would urge Governor Ducey to reopen our gyms,we all need to be in an environment thats safe, but also stimulating to us and help us stay healthy in shape. This study will prove that gyms are safe to be in ,do not listen to doctors or CDC that they are not. It would be the CDC guidelines that we will be using here to show gyms are safe to be in if doing what this study says.…

    1 vote
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