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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2456 results found

  1. Define Terminology

    What does “Number of New Cases reported today*“ actually mean? The latest update shows a large spike, but this seems at variance to other data points. So what, exactly, is included in that metric? Thanks.

    2 votes
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  2. Do as other states are doing, release inmates from jails that are low risk and have health issues. Our son just got over bronchitis.

    I do have an idea for face shields, I used to live in MN and was an avid snowmobilier, make visors as those snowmobilers wear only attach the plastic piece to a hat such as a baseball hat. The curve of the plastic piece would curve back from the bill protecting the side of the face too. I planned to turn this in to Article cat snowmobile makers and ask for a 50% cut . So this is officially my idea.

    5 votes
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    1 comment  ·  Admin →
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  3. 1 vote
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  4. Finding recategorized deaths vs actual deaths & demographics

    I feel I shouldn’t have to search for accurate information regarding deaths from COVID-19 you make it difficult to find actual daily deaths vs recategorized death certificates on the data dashboard. Your job is to provide all relevant information that is easy to find but I feel like you are hiding this information. Lastly the category of 20yr or under age group listed on demographics on the dashboard should be broken up into 2 categories 0-12 & 13-20 especially during this time of school reopening so parents have the information they need to make the best decision.

    1 vote
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  5. difficult to find current information on covid

    can you please DATE (so we know it's current or not) and provide updates that are easy to find regarding what mandates are in place and what businesses are allowed to be opened, etc., and make it right up front so there is no drilling down needed (similar to the weather alert information)

    1 vote
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  6. Hospital COVID-like & Influenza-like illness graphs are misleading

    The 'Hospital COVID-like & Influenza-like illness Surveillance' graphs end up being misleading by graphing the numbers as a percentage of the total. Using this method to understand how a numerator is changing is impossible without a fixed denominator. This graph should depict total counts instead.

    4 votes
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  7. Please clarify "hospitalized"

    The data is unclear. Does the graph show the # of cases that are IN the hospital on the date, or that are ADMITTED to the hospital on that date?

    If it shows ADMISSIONS, could you also then show DISCHARGES and DEATHS on separate graphs so that we can get a sense of how in-patient hospital population for COVID treatment is changing over time?

    2 votes
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  8. Medical Marijuana Card renewal during the Coronavirus Pandemic

    Renewing a medical marijuana card is difficult during this time of CoronaVirus pandemic. For example, my doctor has canceled all non-essential appointments at this time and so getting updated medical papers from her office is not possible at this time. Would it be possible to get an extended renewal date and pay any additional fees online?

    4 votes
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  9. Numbers from we

    What were the numbers for 7/29\20

    1 vote
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  10. Testing maps and information

    I thought Gov. Ducey said anyone could get tested, even those without symptoms. I went and checked several sites to pre-register and those sites (Banner and CVS) said you must have symptoms because testing supplies are limited. So what is the correct story? You should update the testing table to include whether they are testing with symptoms or not.

    1 vote
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  11. PLEASE SEND ME A MASK TO MY POST OFFICE BOX IN KEARNY ARIZONA !!!!!

    I FILLED OUT THE FORM TO GET MASKS. I DID NOT CHECK THE BOX FOR BEING A BUSINESS BECAUSE I AM AN OLD MAN ON SOCIAL SECURITY

    OUT IN KEARNY ARIZONA. I DID EVERYTHING CORRECTLY AND YOUR PAGE KEEPS SAYING I'M A BUSINESS AND I CANNOT GET A MASK. THAT

    IS DEAD WRONG. I AM A PERSON AND I NEED A SET OF MASKS. PLEASE SEND THEM ASAP TO ME AT G KAUFHOLD, PO BOX 280 KEARNY

    ARIZONA 85137-0105 YOU MUST KNOW THAT MANY RURAL ARIZONA TOWNS CANNOT DELIVER MAIL TO STREET ADDRESSES. THEY ASSIGN

    US A POST OFFICE BOX…

    1 vote
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  12. PLEASE SEND ME A MASK TO MY POST OFFICE BOX IN KEARNY ARIZONA !!!!!

    I FILLED OUT THE FORM TO GET MASKS. I DID NOT CHECK THE BOX FOR BEING A BUSINESS BECAUSE I AM AN OLD MAN ON SOCIAL SECURITY

    OUT IN KEARNY ARIZONA. I DID EVERYTHING CORRECTLY AND YOUR PAGE KEEPS SAYING I'M A BUSINESS AND I CANNOT GET A MASK. THAT

    IS DEAD WRONG. I AM A PERSON AND I NEED A SET OF MASKS. PLEASE SEND THEM ASAP TO ME AT G KAUFHOLD, PO BOX 280 KEARNY

    ARIZONA 85137-0105 YOU MUST KNOW THAT MANY RURAL ARIZONA TOWNS CANNOT DELIVER MAIL TO STREET ADDRESSES. THEY ASSIGN

    US A POST OFFICE BOX…

    1 vote
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  13. Add trendline to daily new Covid cases

    It would be helpful to add a 5-day or 7-day moving average trendline to the graph showing daily new Covid cases. The case numbers are clearly affected by weekday/weekend discrepancies in testing, which makes it hard to see trends, such as whether cases are increasing or decreasing, and how quickly. This would be helpful for statewide and county level data.

    5 votes
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  14. Virus data appears to be corrupt / manipulated: last 3 days Maricopa reported hospitalizations extremely high yet hospitals not impacted.

    Reported hospitalization have been extremely high past 3 days, but hospitals are getting less occupied. If you are going to present all this data on the virus, more notes are needed to explain large discrepancies. It appears data is being overstated / manipulated for greatest political / media impact.

    1 vote
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  15. better information

    it would be better to have available dates/times on your website instead of having to search each day and then be denied because that is full. It is a waste of time. This would allow me to use my time more efficiently. If you have a phone number listed, I would expect to be connected with a person...not an automated voice that just tells me the exact same thing I can read on the website. What is the point?

    1 vote
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  16. percentage of cases

    you 'total percent positive*' number on the dashboard doesn't add up. i 168,273/1,125,705 = 14.94% not 12.7% Please explain how you came up with 12.7% -- your * explanation is total positive/total tested but doesn't calculate correctly

    1 vote
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  17. Having trouble loading Thomas Hale’s video, keeps directing me back to the AZ latch directory page

    Having trouble loading Thomas Hale’s video, keeps directing me back to the AZ latch directory page

    1 vote
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  18. Zip codes ranges

    Please up date your COVID-19 Zip code map to show update ranges. Its still showing 40 as the high range and everything is maxed out in dark red. This chart has remained with the same ranges since the very first day it came out months ago.....

    4 votes
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  19. provide data for download

    we should be able to see the data you are using to report new cases, deaths, and hospitalizations.

    4 votes
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  20. you need to report the daily number of positive pcr seperately

    provide a graph of positive pcr tests by date the sample is taken

    2 votes
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