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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2452 results found

  1. Veteran Medical Centers Centers Employees

    Veteran Medical Centers Employees should pray Covid-19 find a vaccine for Corvid-19 really soon....Amen

    1 vote
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  2. Remove link from COVID dashboard

    As of September 11, 2020, there remains a link on the ADHS website for:
    "Returning Stronger: Arizona in Phase 1 Infographic"
    This infographic contains data only through April 26, 2020 and includes the sentence "Data show Arizona is ready for a gradual and phased-in return."
    This is pathetically out of date and should be removed, if not massively updated.

    1 vote
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  3. Veteran Medical Centers Centers Employees

    Veteran Medical Centers Employees should pray Covid-19 find a vaccine for Corvid-19 really soon....Amen

    1 vote
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  4. Additional age detail on Covid deaths on the dashboard

    Over 75% of the deaths were over 65. Please breakdown by age groups of no more than ten years, like you did for 45 to 55 and 55 to 65. Add 65-75 and 75 to 85 and over 85

    5 votes
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    1 comment  ·  Vital Records (Birth & Death Certificates)  ·  Admin →
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  5. COVID-19 percent positive calculation is wrong

    Please fix.

    3 votes
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  6. COVID19 deaths by day

    could you please provide the deaths by day data similar to the cases by day data

    8 votes
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  7. Ability to access any previous days data

    1 vote
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  8. How are antigen tests being reported? Are they lumped with PCR tests or just ignored?

    With Universities doing antigen tests, it is unclear if these are being reported on the COVID-19 dashboard. Please clarify if these are lumped in with PCR or just ignored. They really need to be reported.

    1 vote
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  9. Please add data on the median age of those who died with CoVid 19, and those who died with one or more comorbidities

    This data is highly relevant. The data on the Dashboard is great. For example you show the number of cases with other risk factors, but risk factors is not shown with respect to deaths. As for median age data with respect to deaths, states that have occasionally published the data have shown that the median age of CoVid 19 associated deaths is actually two years higher than average life expectancy in the state. That data really puts things in perspective in my opinion. Thank you!

    1 vote
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  10. Change back to the old MMJ application system

    The rollout of the new application system has been riddled with problems. The processing time of applications has increased. Many patients are struggling to access their portals because of errors in the data being used by DHS. Hold times on the phones have increased. When speaking to anyone within the office, everyone regrets the changes were made. The easiest way to fix this terrible rollout is to resume accepting applications through the old system. In less than 8 weeks there will be no more renewal applications to process for a year. Those are the patients who are causing the most…

    2 votes
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  11. How is "COVID-like illness" from the "COVID-19 Guidance for Visitation at Congregate Settings for Vulnerable Adults and Children" calculated

    I would appreciate guidance as to how this is calculated or the number of someone I can call.

    Bruce McMorran
    DES/DDD
    480-798-7981

    1 vote
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  12. Florida will post a weekly percent positive by county.

    Can Arizona look at the weekly percent positive by county as well.

    1 vote
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  13. Double check the math. There are too many major discrepancies. And be clearer on how to interpret these results. The numbers don't add up.

    I have added up all the "daily new cases reported" and the total came out to be over 2,500 more than the number reported in the "summary" page". There are also considerable discrepancies in their "percentages" reported. For example: with a "total number of PCR tests performed" in Maricopa County Arizona on Sept 7th of 4,369, and a "percentage positive" PCR tests reported as 12.2%, it would result in a "total number of new cases" of 533. But the summary page reports only 198 new cases that day. If, indeed there were only 198 cases positive out of 4369 test…

    1 vote
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  14. FIX YOUR COVID-19 DATA DASHBOARD. IT DOES NOT LOAD!!!!!!!!!!!!!!!

    THE DASHBOARD HAS NOT BEEN WORKING FOR THE PAST THREE DAYS! WHAT IS GOING ON? IT HAS BEEN DOWN (NOT DISPLAYING DATA) FOR MUCH OF THE PAST WEEK (SEP. 2-7). AT LEAST POST A MESSAGE EXPLAINING THE PROBLEM,

    1 vote
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  15. Covid-19 Statistics

    I follow the stats on a daily basis and I don't see the number of recovered cases being reflected correctly. According to worldometer which you feed the data to daily, Arizona has 205,766+ cases, of which 5,221 resulted in death, 31,548 have recovered and 168,997 are active. If this is correct, than we have not had anyone recover since early June. This is very misleading and should be corrected.

    1 vote
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  16. Night-time COVID Testing Hours

    RE: COVID-19 Testing Site Hours
    It is much too hot and dangerous to be in line for hours in the daytime peak Arizona heat. I am a senior and have an old car without air conditioning. If I have COVID symptoms and/or am not feeling well, I definitely would not be able to sit in line without air conditioning for hours. Please remember that many low-income folks don't have cars or their cars don't have adequate air conditioning. Not everyone has family or friends to drive them to a test site.
    Suggestion: At least for the hot summer months, make…

    4 votes
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  17. covid zip code chart for hot spots near real time

    provide a zip code map that reports counts in the the last 30 ish days or provide a date range option. that way we can see where the current hot spots are in near real time.

    1 vote
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  18. Percent Positive for Covid cases is INCORRECT

    Percent positive for total covid cases divided by total tests is NOT CORRECT. Your calculation is OFF. Do the math and you will see that today 7/9 for the 7/8 data is really 13.4% and NOT the shown 11.5%. WHY IS NO ONE CORRECTING THIS ERROR?????

    1 vote
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    1 comment  ·  Admin →
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  19. can the COVID age range be uniform (9 years per range)?

    can the COVID age range be uniform (9 years per range)?

    4 votes
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Admin →
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  20. FIX YOUR COVID-19 DATA DASHBOARD. IT DOES NOT LOAD!!!!!!!!!!!!!!!

    FIX YOUR COVID-19 DATA DASHBOARD. AT 11:00 PM IT IS STILL NOT LOADING AND DISPLAYING THE DATA. THERE IS ABSOLUTELY NO EXCUSE FOR THIS CONTINUING PROBLEM!!

    1 vote
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