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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2429 results found

  1. "Strategic Plan 2014-2018" page has been overwritten by FY2019

    Your webpage < https://azdhs.gov/director/reports/index.php#strategic-plan > lists "Strategic Plan 2014-2018" but that link < https://azdhs.gov/operations/managing-excellence/index.php#strategic-plan > goes to a page that links to the FY2019 plan. The other older plans still have their own web pages.

    1 vote
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  2. Your renewal Website needs attention

    The application does not include the Doctor's certification upload. I treid it three times and upload everything else but there is no reference to the Physician's certification which renders the entire site useless

    1 vote
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  3. Re: resources for cancer patients

    Hi,

    Just thought of checking if you received my earlier emails. Sorry if you’re not the right person to contact about this, but could you please direct me to someone responsible for website updates regarding resources for cancer victims?

    Thank you very much, and have a nice day!

    Kendra

    1 vote
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  4. Re: resources for cancer patients

    Hi,

    Just thought of checking if you received my earlier emails. Sorry if you’re not the right person to contact about this, but could you please direct me to someone responsible for website updates regarding resources for cancer victims?

    Thank you very much, and have a nice day!

    Michelle

    1 vote
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  5. List of qualifying conditions needs an update

    In your FAQ for how to become a medical marijuana cardholder, the list isn't up to date and doesn't include ptsd.

    https://www.azdhs.gov/licensing/medical-marijuana/index.php#faqs-patients

    1 vote
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  6. Need an easier way to check allotment

    Some sort of app or option on the web site.

    12 votes
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  7. Keep Your Word; Do Your JOB

    Mr. Greg Perez promised many, many weeks ago that he would be inspecting the kitchen food prep area of the privately-run Geo Group CACF facility at the Florence Prison and share his findings with me.So Far NADA. Is GEO GROUP given Special TREATMENT by AZDOC and Mr. Ryan? SAMO?

    1 vote
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  8. Make website more user friendly

    Make it possible to someone reach a live person. I don't understand how I am supposed to apply for a dupicate card (I lost mine) and have the number when I lost mine. How about a way to deal with that issue? I'm sure it's not uncommon.

    5 votes
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  9. I am unable to access my portal

    i am trying to renew my facility registraion. i can not access my portal.
    facility TS- 007 zip code 85282

    1 vote
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  10. Please Respond

    I have sent an email about getting my ID# as suggested on the website. It has been several days and am curious when I will be receiving this information so I can receive my new card.

    1 vote
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  11. Re: Hi from Kendra

    Hi,

    I’m Kendra from Coupon Chief. Just wanted to ask if you received my email about our guide to financial resources for cancer patients. I hope you don’t mind if I include a link here – thought you might want to see it first:
    https://www.couponchief.com/guides/financial_help_for_cancer_victims

    Best,

    Kendra

    1 vote
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  12. I would like to increase my dosage from 2.5 oz to 4 oz per month

    2.5 oz is an arbitrary number. I often run out.

    1 vote
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  13. I am new here. I found you on google with medical food process when people eat. I want to say something. Most of our college students are fr

    I am new here. I found you on google with medical food process when people eat. I want to say something. Most of our college students are from Kerala, India. One thing I notice they are using banana leaf when they are taking food instead of any material utensils. I told them what is the reason behind this? Our students answered amazingly, it has much healthy reason. So I want to know from you what is the exact healthy reason behind it. Please guide me.

    3 votes
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  14. dead/broken link

    Plant Your Own-http://cals.arizona.edu/pubs/garden/az1005.pdf
    no longer shows a calendar or anything related to the subject

    On this page: https://azdhs.gov/topics/index.php#healthy-living-nutrition

    1 vote
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  15. Hi from Michelle

    Hi,

    I’m Michelle from Coupon Chief. Just wanted to ask if you received my email about our guide to financial resources for cancer patients. I hope you don’t mind if I include a link here – thought you might want to see it first:
    https://www.couponchief.com/guides/financial_help_for_cancer_victims

    Best,

    Michelle

    1 vote
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  16. change to provider list page?

    Did you guys change the provider list page recently, to offer more categories of provider? I usually d/l the MEDICAL_LIST file, and seems like this page has added a lot of useful breakdowns of type of provider.

    1 vote
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  17. PAYMENT NOT BEING ACCEPTED

    THE BELOW MESSAGE IS WHAT I CONTINUE TO GET WHEN TRYING TO PAY FOR MMJ CARD. THE ENTIRE APPLICATION AND REQUIRED UPLOADS ARE COMPLETED AND YET THE PAYMENT PART IS SEEMING TO BE CORRUPTED. I AM NOT SURE WHAT THE RESOLUTION IS OR WHEN THE SITE WILL ACCEPT PAYMENTS. I HAVE CALLED AND THE REPRESENTATIVE SAID TO TRY AGAIN IN THE AFTERNOON. STILL NO RESOLVE. HAVE TRIED SO MANY TIMES. FRUSTRATING BECAUSE I HAVE TO GO THROUGH THE WHOLE PROCESS AND AT THE END AM NOT ABLE TO PAY. PLEASE ADVISE AND THANK YOU .
    below is what your site…

    1 vote
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  18. 1 vote
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  19. Confusion on Cultivation. ARS statutes unclear.

    We have a question.? My self and my cousin, both in our 70s, and both of us have 'authorization to cultivate' on our cards.

    We have a secure garden area, and would like to know if we both can grow our 12 plants together in this garden area.

    The garden is surrounded by a 6 feet tall security fence, with a locked gate.

    Could you please answer this question, The Arizona Revised Statutes are not clear on this issue.

    1 vote
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  20. It would be FANTASTIC if you actually listed your email address instead of posting links to services I don't use.

    Your phones are down. I would very much like to help a family obtain a death certificate but I cannot because I need to change the location of the doctor's office who is going to sign the death certificate. I can't do that by myself because apparently I am not an adult, so I have to call to have someone else do it. The problem is that your phones are down. So I tried to email. The problem with that is your email address is a state secret, so I have no way to get in contact with you. It…

    1 vote
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