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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2456 results found

  1. Covid19 test and positive test percentage

    Covid19 testing as it relates to Positive cases - If you now allow anyone to get a test and you have substantially increased the number of test wouldn't that lower the positive test percentages. I would like to know what is the positive test percentage based on when you changed the testing criteria. Since you relaxed who can get tested and increase the number i am not sure what the positive test percentage even tells you since you are including all of the test given. could you please explain that to me.

    5 votes
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  2. Get a new webmaster, also why did you not record Maricopa findings April 28/2020 Cooking the Numbers will land you in Prison

    Get a new webmaster, also why did you not record Maricopa findings April 28/2020 Cooking the Numbers will land you in Prison

    1 vote
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  3. Your graphic demosntration of beds used as a percentage are inaccurate

    When you calculate the total number of beds used in arizona using the percentage of beds used and the number of beds actually used- each day you get a different number of total beds available- this is the case for ED, ICU, and Inpatient beds. The eraly data had a very small number of beds available and the latest data has a very large number of beds available- almost double. This is either gross negligence by your statistician or willful skewing of the stats

    1 vote
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  4. Log Covid-19 primary cause of death or associated

    It appears that the death counts are rather loose and inclusive.

    1 vote
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  5. 1 vote
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  6. Covid-19 Deaths by Zip Code

    Covid-19 Deaths by Zip Code

    1 vote
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  7. Why are you now under-reporting Yavapai County?

    I am watching Yavapai County reports since I live in Prescott. For the past several days, the case count is under reported. I am thinking you may be doing this in other counties as well and the entire state is under reported. Are you trying to stage the numbers to not look so bad? Please be honest and responsible.

    1 vote
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  8. Misleading Demographics Bar Graph

    The age categories in the Demographics - COVID-19 Cases by Age Group bar chart are not the same size. The 20-44 category encompasses over twice as many ages as the 45-54 and 55-64 categories making it appear as though younger people have a higher susceptibility to the virus. This same misleading categorization of ages appears throughout the dashboard and acts to undermine its credibility. Acknowledging that there was likely no particular intent, categorizing data in this way is a common data display trick generally used to make a point rather than being an impartial display of facts.

    1 vote
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  9. Confusing Image on "Live" Page

    I am on staff at Harvest Bible Church. We frequently find ourselves waiting for the most up to date information about regarding state direction. The image on your website led to about 30 minutes of frantically scouring the web for where you are "On Air" as the image on the /live page states. You might consider using an image that communicates that you are "not live" or "not on air."

    1 vote
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  10. Misleading Laboratory Testing Chart Axis

    The axis in the Laboratory Testing - All tests by date of collection chart should be linear, not logarithmic. The chart does not visually reflect the significant ramp up in testing.

    4 votes
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  11. Fix scrolling on touch screens

    When using dashboard, one can only view top part of requested graph because scroll does not work on touchscreen

    1 vote
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  12. Serology tests should also be clearly labeled as Antibody tests since that is a more commonly used and understood term.

    News reports and articles most frequently use "antibody testing" to describe what AZDHS is calling "serology testing". The AZDHS language is confusing since there are now multiple methods to obtain samples and "serology" in itself does not describe what the blood has been tested for or what positive results mean.

    3 votes
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  13. 1 vote
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  14. CANNOT READ IT -= TEXT TOO SMALL - CANNOT GET IT TO WORK

    COVID-19 by ZIP CODE - the TEXT IS SO SMALL I CANNOT MAKE IT OUT!!! AND NONE OF THE ICONS APPEARS TO WORK I AM TRYING TO GET THE NUMBER OF CORONAVIRUS CASES AND DEATHS REPORTED IN ZIP CODE 85137 FOR KEARNY ARIZONA - THE MAP ON AZCENTRAL.COM SHOWS SOME CITY IN GERMANY FOR ZIP CODE 85137 - AND YOUR ADHS DASHBOARD DOES NOTHING WHEN I TYPE IN 85137 - WHY DON'T YOU PUT UP A DASHBOARD THAT IS BLACK TEXT ON A WHITE BACKGROUND AND VERY SPECIFICALLY A PLACE FOR ME TO TYPE IN MY ZIP CODE AND GET…

    1 vote
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  15. 5 votes
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  16. Change Scale of Tested Chart

    Please change the scale of the number of tests chart. The 5633 on 7 May is over three times the tests on 8 April. Chart scale should reflect this.

    4 votes
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  17. 1 vote
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  18. positive test percentages do not make sense

    The total number of positve test results (based on the percentages you provide) do not add up to the total number of positive cases. on 5/9/20 your total positive test % was 7.2%, the total of positive cases/total tests was 8%. something is off. either the total number of cases includes cases without test results or there is another error.

    1 vote
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  19. combining covid pcr tests with serology tests makes no sense.

    mixing this data is confusing and creates an erroneous impression. this confounded by the use of serology testing for antibodies that can have high rates of false positive numbers. Since various labs and testing facilities are using tests produced by misc manufactures and many of these not validated or approved by the fda they should not be used. Additionally serology tests with specificity of less than 100% should be avoided. Additionally your reporting form should include the name and manufacturer of the test, so inaccurate test results can be excluded from analysis.

    8 votes
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  20. Typo: COVID Dashboard in Spanish

    Metric title "Uso y disponibilidad dl ventiladores"
    should read "Uso y disponibilidad de ventiladores"

    1 vote
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