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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

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2460 results found

  1. For the general public, I believe trend lines on a chart would be a better tool than numbers in boxes.

    Being straight with the general public

    1 vote
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  2. positive test percentages do not make sense

    The total number of positve test results (based on the percentages you provide) do not add up to the total number of positive cases. on 5/9/20 your total positive test % was 7.2%, the total of positive cases/total tests was 8%. something is off. either the total number of cases includes cases without test results or there is another error.

    1 vote
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  3. combining covid pcr tests with serology tests makes no sense.

    mixing this data is confusing and creates an erroneous impression. this confounded by the use of serology testing for antibodies that can have high rates of false positive numbers. Since various labs and testing facilities are using tests produced by misc manufactures and many of these not validated or approved by the fda they should not be used. Additionally serology tests with specificity of less than 100% should be avoided. Additionally your reporting form should include the name and manufacturer of the test, so inaccurate test results can be excluded from analysis.

    8 votes
    1 comment  ·  Admin →
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  4. Typo: COVID Dashboard in Spanish

    Metric title "Uso y disponibilidad dl ventiladores"
    should read "Uso y disponibilidad de ventiladores"

    1 vote
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  5. The graph for the number of deaths does not match the reported data

    Fix it

    1 vote
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  6. Provide someway of showing that the COVID-19 current plan is reducing deaths

    The data only suggests that the current plan has leveled the cases and deaths. The congregate setting data only provides the number of settings not the number of cases and deaths in each setting type. Please provide this information. It could show that continuous congregating is bad and distancing is good and the plan works.

    1 vote
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  7. Recent media report of a school Academy closed due to 54 students & faculty virus outbreak. Is this true?

    Recent media report of a Phoenix school Academy closed due to 54 students and faculty virus outbreak. No further reports. Please give update.

    1 vote
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  8. 2 questions

    1) Do you need a French translation of the Information - www.FrenchAndEnglish.com

    2) Where can people go to be tested? Do people first contact their primary care physician?

    1 vote
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  9. Please fix Y axis on Lab Testing on Dashboard

    The Y axis labels on the lab testing chart appear to be WAY off; when I hover over a date the bar numeric does not coorespond to the labels on the left; e.g. a 2000 per day bar is almost the same as a 4000 per day bar.
    Thank you.

    4 votes
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  10. Histogram for "Deaths" is completely inaccurate

    You need to link the correct data on this histogram graph. It is completely inaccurate. I am wondering if you are trying to hide data? I hope not. People are paying attention. I am keeping my own spreadsheet.
    Thanks,
    Mary Ellen Coe
    Prescott, AZ

    1 vote
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  11. Positive serology test results should NOT be included in new daily case numbers but have their own category.

    It's unclear if new daily case numbers now include positive serology tests. If serology results are included in the new case numbers, how will new cases ever show a decline if serology testing continues to ramp up? Past exposure is not new infection.

    7 votes
    1 comment  ·  Admin →
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  12. I believe that there are many retired people, even those who are 78 years old like myself, who would love to be able to help curb the spread

    I am 78 years old, well, and living at home. I am capable of using the telephone and computer and a willing to help curb the spread of Coronavirus in Arizona.I believe there are many others who would like to help do so and am wondering if we could not do as California is doing with their widespread training for locating the contacts of people who have the virus? Please contact me if you are willing to train me to do that. Sincerely yours, Gretchen Brost:

    1 vote
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  13. A New Cases by Week chart would be more intelligible than the New Cases by Day chart, since reporting seems to follow a weekly cycle

    1 vote
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  14. New cases & deaths listed in the last few days are not included on the graphs.

    The positive cases and deaths shown in the graphs do not reflect numbers from the last few days. This makes it appear that cases and deaths are declining over the last few days, which they are not! If the data isn't ready to be posted, then remove those days from the graphs entirely.

    1 vote
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  15. Can you highlight (light grey box) the last 7 days of COVID cases so that we know which data is still in flux?

    Furthermore, can you put legends for colors and axis for all graphs on the site.

    1 vote
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  16. Data from Covid-19 Death graph is Erroneous and Misleading

    As of 5/7 you report 450 deaths. The sum of the daily deaths from your graph is 445. Also you reported 88 new deaths during the period on 5/5-5/7. from the graph of daily deaths you must add all deaths from 4/25 thru 5/6 to achieve this number. That implies your reported deaths are taking up to two weeks to be tallied. That implies the death rate inferred from your graph is significantly less than the actual rate. Moreover your graph is always falsely showing a decreasing death rate even when it is obviously increasing. This is very misleading.

    2 votes
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  17. Is zip code data up to date?

    I check my zip code every day. Yesterday it was 41 cases, today it's 35. What's going on???

    1 vote
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  18. Restore model from top AZ scientists thru UAZ

    People will not trust a Fema report, especially when its so called"model"
    will not be made public. Your decision will prevent me from trusting any numbers coming from your office and will necessitate postponing my usual frequenting of sit-down restaurants 2-3 times/week by perhaps months instead of weeks.

    1 vote
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  19. Death counts and graph

    Why doesn't the grpahs of daily deaths for COVID-19 match the numbers of deaths you are reporting. For example, May 6, 2020 you posted 31 deaths and yet the bar graph indicates 3? Inaccurate, please fix.

    17 votes
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  20. Wearing a mask!

    I just saw your public service announcement with Doug Ducey and Cara Christ, MD regarding COVID-19 and ways of protecting oneself and others from this virus. NOWHERE in the announcement was it mentioned or suggested to wear a mask, and I am APPALLED at the ignorance of leaving this item out of the announcement. Shame on you! As a healthcare provider, I am outraged over your blatantly leaving this suggestion out of the messaging. Don’t make this political because of trump refusing to wear a mask. Do not tout trump’s ignorance just because Ducey is a republican!

    3 votes
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