Skip to content

ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2454 results found

  1. Recent media report of a school Academy closed due to 54 students & faculty virus outbreak. Is this true?

    Recent media report of a Phoenix school Academy closed due to 54 students and faculty virus outbreak. No further reports. Please give update.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 2 questions

    1) Do you need a French translation of the Information - www.FrenchAndEnglish.com

    2) Where can people go to be tested? Do people first contact their primary care physician?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Please fix Y axis on Lab Testing on Dashboard

    The Y axis labels on the lab testing chart appear to be WAY off; when I hover over a date the bar numeric does not coorespond to the labels on the left; e.g. a 2000 per day bar is almost the same as a 4000 per day bar.
    Thank you.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Histogram for "Deaths" is completely inaccurate

    You need to link the correct data on this histogram graph. It is completely inaccurate. I am wondering if you are trying to hide data? I hope not. People are paying attention. I am keeping my own spreadsheet.
    Thanks,
    Mary Ellen Coe
    Prescott, AZ

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Positive serology test results should NOT be included in new daily case numbers but have their own category.

    It's unclear if new daily case numbers now include positive serology tests. If serology results are included in the new case numbers, how will new cases ever show a decline if serology testing continues to ramp up? Past exposure is not new infection.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I believe that there are many retired people, even those who are 78 years old like myself, who would love to be able to help curb the spread

    I am 78 years old, well, and living at home. I am capable of using the telephone and computer and a willing to help curb the spread of Coronavirus in Arizona.I believe there are many others who would like to help do so and am wondering if we could not do as California is doing with their widespread training for locating the contacts of people who have the virus? Please contact me if you are willing to train me to do that. Sincerely yours, Gretchen Brost:

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. New cases & deaths listed in the last few days are not included on the graphs.

    The positive cases and deaths shown in the graphs do not reflect numbers from the last few days. This makes it appear that cases and deaths are declining over the last few days, which they are not! If the data isn't ready to be posted, then remove those days from the graphs entirely.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Can you highlight (light grey box) the last 7 days of COVID cases so that we know which data is still in flux?

    Furthermore, can you put legends for colors and axis for all graphs on the site.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Data from Covid-19 Death graph is Erroneous and Misleading

    As of 5/7 you report 450 deaths. The sum of the daily deaths from your graph is 445. Also you reported 88 new deaths during the period on 5/5-5/7. from the graph of daily deaths you must add all deaths from 4/25 thru 5/6 to achieve this number. That implies your reported deaths are taking up to two weeks to be tallied. That implies the death rate inferred from your graph is significantly less than the actual rate. Moreover your graph is always falsely showing a decreasing death rate even when it is obviously increasing. This is very misleading.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Is zip code data up to date?

    I check my zip code every day. Yesterday it was 41 cases, today it's 35. What's going on???

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Restore model from top AZ scientists thru UAZ

    People will not trust a Fema report, especially when its so called"model"
    will not be made public. Your decision will prevent me from trusting any numbers coming from your office and will necessitate postponing my usual frequenting of sit-down restaurants 2-3 times/week by perhaps months instead of weeks.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Death counts and graph

    Why doesn't the grpahs of daily deaths for COVID-19 match the numbers of deaths you are reporting. For example, May 6, 2020 you posted 31 deaths and yet the bar graph indicates 3? Inaccurate, please fix.

    17 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Wearing a mask!

    I just saw your public service announcement with Doug Ducey and Cara Christ, MD regarding COVID-19 and ways of protecting oneself and others from this virus. NOWHERE in the announcement was it mentioned or suggested to wear a mask, and I am APPALLED at the ignorance of leaving this item out of the announcement. Shame on you! As a healthcare provider, I am outraged over your blatantly leaving this suggestion out of the messaging. Don’t make this political because of trump refusing to wear a mask. Do not tout trump’s ignorance just because Ducey is a republican!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Explain number of deaths reported vs. number of deaths/day

    Clearly the number of deaths reported is not reflected in the chart, I can assume these are different data? I don't see anywhere where either statistic is defined.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bring Back Map of Arizona With Updated Infected Numbers, etc

    -Bring back the map of the state of Arizona, that shows infection numbers by county.

    -Put critical info on the top of the first page. It's impossible to actually find updated numbers without clicking through 3 different pages to find it.

    It's almost like someone saw how the website was before (helpful and useful) and they said "Is there a way that we could put a bunch of useless info on the first page, and make actually interesting info hidden away?"

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Disappearing Data

    On May 6th, the total number of positive cases reported for the week of April 26th was 2499. On May 7th, it had decreased by 275 cases to 2224. I understand that some data can be misreported, but a change in >10% seems drastic. Where did those cases go?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Time stamp for the number of deaths

    You show the number of deaths reported today, but I don't know if this is a 24-hour rolling number, since midnight, etc. It makes the information very confusing and I can't help educate my family, friends and co-workers. is Clarity on this number is very important now that we are opening because people are hyper-focused on changes to this number.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Covid 19: Publish Semi-Log charts that plot as straight lines and are Predictive.

    I TRIED TO ATTACH THE CHARTS BUT YOUR SYSTEM WOULD NOT PERMIT IT. IF, BY SOME CHANCE YOU do WANT TO SEE THE SEMI-lOG cHARTS, SEND ME AN E-MAIL ADDRESS AND I WILL FORWARD THEM TO YOU.

    Still straight, predictive lines. As Arizona picks up testing, I expect the red, Total Cases to shift upward …as people with Covid 19 but not hospitalized get added to the total. If I am correct, you will see a “knee” in the curve when the results of this increased testing is published.

    As Arizona increases its testing I expect the Total Cases to…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base