Skip to content

ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2460 results found

  1. Poor website for understanding where vaccine is given

    Separate Maricopa co from the other counties and list them one by one.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  2. 1 vote
    1 comment  ·  Admin →
    How important is this to you?
  3. 2 votes
    How important is this to you?
  4. 1 vote
    0 comments  ·  Admin →
    How important is this to you?
  5. 1 vote
    0 comments  ·  Admin →
    How important is this to you?
  6. Please send out notices as to when your portal actually take dates for covid-19 vaccines

    Your portal doesn't work. It gives no date selected for a covid vaccine. I went out six months and no date was acceptable.
    Also the CDC has changed the guidelines for vaccination. It is now 65 years of age and older. Your website still has 75. For those 65 and older with underlying health conditions that could pose a serious or dire consequence if they are infected with covid-19, the CDC is now saying they should be vaccinated now.

    Thanks,

    Willie Faulkner
    520-989-3994

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  7. Fix your website so it will provide a date for covid vaccine

    Please update your website. You can't enter any date at all and get registered for a vaccine. I put in dates out in June and still did not get a date. Please have your IT people check out the portal. It can't be that hard to insure that everything is up and running properly if you have the IT support.
    Also change your guideline to conform to the new CDC guidelines recently issued for covid-10 vaccinations. The criteria is now 65 with underlying health conditions that may be someone at increased risk for a poor outcome if infected with covid.…

    1 vote
    1 comment  ·  Admin →
    How important is this to you?
  8. Help getting appt at Glendale sports arena. Need designated contact for 75 older to get appt for 2nd vaccine by for those needing separate

    How can I get 2nd dose appt at sports arena I don’t have desk top computer....... I tried to 211 then put in my new new dose # for my husbands and myself; then I was told 211 is not monitored. So can web thieves steal our 2nd dose verification codes numbers I only have iPad. .....Help::::::::::::::::::::help,,,,,,,,,,help,,,,,,,,,,,

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  9. Finding a vaccine does not currently appear to work!

    Hi - two suggestions for software improvement:
    1. "Search within 50 miles" checkbox needs to be clearly expandable to greater than 50 miles (currently not clear what happens when box is unchecked)
    2. Appointment dates - need to show only next available dates on a monthly calendar, not have people search for days one by one.
    Thank you for your efforts.
    Jane Peppard

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  10. Registering for a Covid-19 vaccine

    No event ever populates for any date going all the way through May. If this is the only website that registers the vaccine we're doomed. Should be able to send info and be contacted when you can go.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  11. simplify your website.

    This is crazy confusing. How do I make an appointment for the covid 19 vaccine? I am all over the Pima County Health Department web site & cannot find an answer. Very frustrating.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  12. 1 vote
    0 comments  ·  Admin →
    How important is this to you?
  13. Allow to pick which County as in prior website and mother's maiden name allowance

    This new format does not allow for Native American Names. They do not allow Navajo Name that does not always follow first, middle and last. Previous website was more user friendly. This site always show NO Results. Anything close to search does not show up. Which at least was the case in previous site.

    3 votes
    How important is this to you?
  14. Vaccine signup webpage

    Did people in responsible government positions actually meet to design this atrocity or was it left up to one person? My 12 y.o. grandson is available for developing updates.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  15. purchasing CBD cream

    I have arthritis in my hands and shoulders. I would like to buy CBD cream containing THC for the pain. I acquired some CBD cream while in Colorado and found it is most helpful for the pain.

    Is there a procedure/registration that would allow me to purchase just CBD cream. My provider will write an RX for Steroids but not for CBD cream! The steroids have many bad side effects on my system.

    1 vote
    How important is this to you?
  16. Maintain previous format for Birth-Death records

    Previous format and organization of CoB/DoD records presented an essential overview of related names which enabled the viewer to research uncertain relationships, correlate historic facts, and spontaneously identify related records. This new system is like searching for "a needle in a haystack" where the specific names and relationships need to be known. This is not an improvement for genealogical research. To the contrary, it makes it almost impossible to discover related records through association and inference. I have been using the az.gov-Arizona Genealogy website for many years and find this a gravely mistaken "improvement". Sadly it has rendered these records…

    1 vote
    How important is this to you?
  17. Vaccine scheduling website should have first available option

    Trying to find an open slot is a pain because most slots are full. Why not have a first available option so the website tells you when and where to show up, instead of a hit and miss of trying to guess when a vaccine slot may be available.

    4 votes
    How important is this to you?
  18. Vacinations

    Can the nmber given be placed on this website

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  19. Patient portal does not currently allow scheduling for dose 2 in group 1b even though we got the invitation email

    better instructions or public information. also, would like to see next available appointments instead of having to plod day by day.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  20. I don't know how to arrange the second shot

    I have an appointment for the first show on 1/27. I hope I didn't miss anything when I got this appointment. I don't have a clue how to go about the second shot. Will they give me an appointment when I get the first?

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  • Don't see your idea?

Feedback and Knowledge Base