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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2452 results found

  1. website to register for vaccine

    Where do I register for the vaccine? I am 85

    1 vote
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  2. Mistake in your confirmation email

    It says: "If you have additional questions, please contact your local health department listed at https://podvaccine.azdhs.gov"
    However there are NO health departments listed there.

    1 vote
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  3. Let us know how to schedule 2nd vax

    There are no instructions that I could find to schedule 2nd vax.
    Can you folks try for a minute to put yourselves in OUR shoes.
    You are employed to serve the public. NOT Gov. Ducey.

    1 vote
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  4. How about fulfilling your promises?

    When you say registration opens at 0600, do it or announce WHY?
    It is now 0605... NADA

    1 vote
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  5. FIX IT!!!!!!

    How do i sign up for a simple Vaccine C-19 shot?????

    I ve been chasing my tail for hours.

    lot of information and no instructions No fail safe logic. Multiple failed log ins should trigger a signal a person needs help?

    1 vote
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  6. I cannot schedule an appointment

    I click pre-register, and it prompts me to log in. I log in, and it says to click appointments on the menu to create an appointment - but there is no "appointments" in the menu. How do I actually schedule an appointment?!?

    3 votes
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  7. The military has the best logistic system (use them)

    I have 35 years of procurement and logistics experience from working at IBM and Solectron Corp. I also served in purchasing in the U.S. Air Force.

    Idea: Use the national guard and the other branches of the military to distribute and inoculated citizens with the covide-19 vaccines when available. The military understands better than anyone how to distribute material include medications than anyone. They have the best logistics knowledge in the world. The rollout of the vaccine has been disastrous. Also use military medical people to administer the vaccine where help is needed. Logistics is an art form. Most private…

    1 vote
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  8. RT-PCR or PCR

    Do you do RT-PCR or the old PCR test? They are not the same and the site makes it confusing

    1 vote
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  9. How much is the new Marijuana Establishment License going to cost, simply to apply?

    The rules state $25,000 for a license, is that paid out after it is awarded or is that $25,000 payment due just to apply for a license?

    1 vote
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  10. All Health worker to be vac. w C-19

    My sister Cathy Freund was at an independent lab. in Prescott Valley to have blood drawn for her doc. She asked the nurse if she had her C-19 vaccine yet. She replied she didn't need it. Her sister had C-19 and it is
    99% curable !!!!! Aren't these labs responsible to get C-19 shots ?

    1 vote
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  11. 1 vote
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  12. County not listed

    When trying to get on newsletter email list, asking for county, Santa Cruz county not on drop down list. So, I couldn’t sign-up for newsletter.

    1 vote
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  13. Increase vaccination rates throughout the state.

    During this pandemic, is the DHS considering to providing vaccination 24 hours a day and using drive-thru locations to increase the rate of vaccinations?

    1 vote
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  14. 1 vote
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  15. Covid vaccine priority for in home sole caretakers

    There is no priority provision for people like me who are the sole caretaker of a family member at home. My husband is over 75 and I am 71 with no comorbidities. He will be vaccinated and I will have to wait much longer. What happens to him if I become ill with Covid? He is not able to live independently.

    1 vote
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  16. DISCHARGE INSTRUCTIONS FOR COVID + PATIENTS.

    COULD OUR MEDICAL STAFF COME UP WITH A HOME PLAN OF CARE THAT INCLUDES INHANCING IMMUNE SYSTEMS ETC FOR DISCHARGED COVID 19 PTS?
    CURRENTLY WE ARE ALMOST COMPLETELY FOCUSED UPON ISOLATION SOCIAL DISTANCING MASKING ETC... AND VERY LITTLE INFORMATION IS GIVEN TO THE PATIENT TO HELP THEMSELVES GET BETTER.
    IT SEEMS TO ME THERE ARE ACTIONS THAT COULD BOOST IMMUNE SYSTEMS TO DECREASE MORBIDITY.
    SOMETHING AS SIMPLE OF EATING SEVERAL ORANGES A DAY WOULD HAVE SOME + AFFECT IN MY VIEW.
    THE SOONER ONE IS IMPROVED THE BETTER FOR THEM, THEIR FAMILY, THE COMMUNITY. MANY OF THESE SAME HEALTHY LIVING…

    4 votes
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  17. 6 votes
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  18. the portal to sign up doesn't work

    i spent hours trying to get an appointment. i am eligible yet could not get one date to get my vaccine. also seems ridiculous that i had to put one day in at a time to check availability. after putting in zip code one should be able to see available openings rather than go day by day to see if there is a time open. also, there is not contact on the portal to call or email if you are having a problem. Az should be ashamed of how badly you have managed (or not managed) this covid crisis. my…

    1 vote
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  19. AZDHS building closures

    Could you post on social media or have a notice on your phone lines when you guys are temporarily closed? I've driven out to AZDHS today (1/7/2021) and yesterday to try and drop off fingerprints for work. Your twitter account is currently active during this time, it seems like it would be easy enough to put out some form of notice so people don't waste time coming by a closed facility.

    3 votes
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  20. Updated COVID Data for Schools

    The School's COVID data is only available through Oct. 18. I know we are getting close to meeting metrics which would close schools down, so updated metrics are vital!

    4 votes
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