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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2452 results found

  1. The earlier site was much easier to navigate. Sometimes you don't know the mother's maiden name. Sometimes you don't know the othe children'

    Please put the site back the way it was for genealogy purposes. Thank you.

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  2. How to fix patient portal data- if entered incorrectly

    How do you update/correct patient information in portal without getting a vaccine appointment?

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  3. Mandatory making second vaccination appointment on site of first vaccine

    If I can encourage that second appointments be made on site at first visit that would decrease a lot of additional anxiety.
    We are trying to get the community to buy into getting the novel vaccine during a pandemic and any obstacles will cause a decrease in community acceptance.

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  4. Rollout vaccines to the pharmacies!

    Pods are nothing more then organized chaos!

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  5. provide thonest and adequate instructions for registering to receive the Phase lB immunizations.

    I am 86 years old and have not been able to register anywhere for immunization. Why is that?????Following the instructions, there are no pharmacies in my zip code which will allow for appointments in the next 5 months

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  6. allow people to sign up for covid vaccine in future - I realize all of January and February are booked, but why can't I book a date in March

    Open more locations for Covid -19 vaccinations.

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  7. signing in is progressively difficult trying to sign up for 2nd CoVid shot

    once again I spent 47 minutes trying to sign in to make an appt for my second CoVid vaccination. I have gone thru the email and password AS i DID January 11 2021. ADHS kmlewis7@earthlink.net ur84yoladyK 1/11/21 but noooooooooooooooooooooooo nothing works. please advise.

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  8. cancel a scheduled appointment

    I was unable to cancel an appointment that I have confirmed. Your web site is not user friendly to allow me to do so. I wish to cancel and appointment and please let em know how to do so.

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  9. My password will not work on covid registration site. Need to reset

    Please direct me to where I can do this

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  10. Please see my problem and question below.

    I believe I have vaccination appts for my wife and myself on 2/16/21 at 3:39pm and 3:45pm. I did NOT record the appointment confirmations, OR code(s), or appointment IDs. There appears to be no way I can retrieve this information through your website. Should we still show up for our vaccinations?

    Thank you,

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  11. Meals on Wheels Volunteers

    I am a volunteer with MOW. I cannot seem to get the vaccine. I am 61. Registering online does not really have a category that fits my situation. We take meals to peoples homes who are vulnerable to the virus. Is there anything that can be done to speed up the process for this group since the new variant of Covid seems to spread more EASILY. Thank you.

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  12. Why must one start all info again when entering patient portal. It's exhausting.

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  13. Your website sucks, doesn't work, wouldn't complete my covid appt.

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  14. Confirmation

    Send emails out quickly. I have an appointment but the confirmation just kept spinning until the screen finally said "you have successfully logged out". I'm going to my appointment.

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  15. exhausting, frustrating, time consuming,

    1) schedule second dose at the time of first dose - wow how easy would that be
    2) make option in scheduling for second dose
    3) explan what "you will be getting invitation for second dose" means

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  16. Vaccination Registration

    The site will not let me sign up. I tried about 20 times with every variation of my information I could imagine. I get the message to use correct information. My info IS correct. How can I register to get the vaccine? When I clicked on category, vital recrds popped up and I cannot delete it.

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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Admin →
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  17. HORRIBLE

    I received my first vaccine and now cannot schedule a second dose. This experience has been absolutely horrible. Why have appointments available, administer a first shot to folks and then have no appointments available to them for a second shot.

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  18. Make your website effective. Absolutely no way for a person to schedule

    Post available sites and dates where vaccine appt is possible. I've found it virtually impossible to schedule a vaccination. The ADHS website is no help at all. Personal data is not saved and has to be reentered every time.
    I'm in the "over 75 category" and would think I could get vaccinated

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  19. The site should be able to show the first available appointment instead going day by day

    COVID vaccine site sucks!!!!!!

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  20. Make your website effective. Absolutely no way for a person to schedule

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