ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Hire a completely new staff

    I can get better customer service from a lobster in the middle of the Atlantic ocean in the pit of a whale shark's stomach that has croaked over and been eaten by 19 great white sharks. Your customer services are worse than a banana peel that has been sitting in the garbage can in my bathroom for the last 7 months. FIX IT

    4 votes
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  2. website not working

    Caregiver frequently asked questions will not open.

    4 votes
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Discount

    Why can’t a disabled senior on SSID get a discount, but food snap can? What’s wrong with this picture?

    4 votes
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  4. make a publicly available version of the data set

    I am currently working with ASU for my capstone and it would be very beneficial to me if there was access to the original format of the dashboard. Also, employing the community to help make dashboards or even making a sample of the data for people to work with could be a great way to engage the public.

    4 votes
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  5. iPad interaction

    The Clovid-19 data interface is beautiful. Basically breaks the touch interface in the iPad rendering the page basically broken

    4 votes
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  6. COVID Tests

    Really my provider tells me that the the only place with tests for Honor Health is in Anthem - an hour away.

    When is Phoenix going to step up the testing availability?

    4 votes
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  7. 4 votes
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  8. Medical Marijuana Card renewal during the Coronavirus Pandemic

    Renewing a medical marijuana card is difficult during this time of CoronaVirus pandemic. For example, my doctor has canceled all non-essential appointments at this time and so getting updated medical papers from her office is not possible at this time. Would it be possible to get an extended renewal date and pay any additional fees online?

    4 votes
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  9. 4 votes
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  10. make data dashboard work

    5/1/20 9:17 a.m. none of the buttons on the data dashboard will open. It would be more useful if the data dashboard buttons displayed data.

    4 votes
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  11. Add "Scroll down to view data" to Data Dashboard display

    By accident, I just discovered 5/1/20 9:19 a.m. that the data is displaying below the dashboard icons. It would be helpful to add a line above the icons telling users to scroll down to view data.

    4 votes
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  12. display deaths by co-morbidities vs no co-morbidities

    Please display deaths for people under certain ages with co-morbidities vs without co-morbidities. This is the data that we should be relying upon in decision making about opening up businesses. If we see that the people truly at risk of death are above a certain age or those with co-morbidities (which many are reporting) then we can properly instruct who needs to stay at home and who can go out and back to work. This is how we will achieve herd immunity and ultimately protect our vulnerable population.

    4 votes
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  13. Please adjust scale in zip code map again

    40 as the highest level means zips with 41 cases appear the same as those with >100. Can you please adjust the scale?
    Thank you!

    4 votes
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  14. Please fix Y axis on Lab Testing on Dashboard

    The Y axis labels on the lab testing chart appear to be WAY off; when I hover over a date the bar numeric does not coorespond to the labels on the left; e.g. a 2000 per day bar is almost the same as a 4000 per day bar.
    Thank you.

    4 votes
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  15. Change Scale of Tested Chart

    Please change the scale of the number of tests chart. The 5633 on 7 May is over three times the tests on 8 April. Chart scale should reflect this.

    4 votes
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  16. Misleading Laboratory Testing Chart Axis

    The axis in the Laboratory Testing - All tests by date of collection chart should be linear, not logarithmic. The chart does not visually reflect the significant ramp up in testing.

    4 votes
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  17. your reported death numbers chartdon't match your daily numbers

    If you are going to report death numbers each day, maybe make sure the death chart matches those numbers. YOu are reporting an average of 20-30 death each day and yet your chart show 2-3. Data Integrity?

    4 votes
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  18. Why doesn't the Number of New Cases reported today* on the COVID summary page match the # of new cases on the Confirmed COVID-19 Cases page?

    Why doesn't the "Number of New Cases reported today*" on the summary page match the "Number of new cases" on the Confirmed COVID-19 Cases page?

    4 votes
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  19. 5/16/2020 - Confirmed Covid Case plot has 2 cases in 2007 which is rendering the plot unusable.

    5/16/2020 - Confirmed Covid Case plot has 2 cases in 2007 which is rendering the plot unusable.

    4 votes
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  20. The Covid-19 confirmed cases by day charts have the wrong X-axis

    Today, The x-axis for state case and Maricopa county is in Years not days. Please fix.

    4 votes
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