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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2430 results found

  1. Please get speech therapy help for the people who record the long messages we hear when we call ADHS phone numbers, especially 602-542-1000.

    Many residents of Arizona are hearing-impaired to some degree. Having those who record the messages work with a speech therapist to master clear enunciation, appropriate pauses, appropriate emphasis and, most of all slowing down and distancing properly from the microphone. Recording a message is to inform people, not deliver a speech. There is a difference.

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  2. Tighter borders for vaccination

    Going from 75 to 65 is ridiculous. I am 82 years old and missed out on the first supplies. Apparently, I once again missed out on today's. I suspect the one and done vaccinations will be available if it takes me until April to get into your site. 70 and above would have helped a lot of people this morning!

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  3. link not working

    covid vaccine registration web link from safeway store 1055 is not working

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  4. I clicked to confirm my wife's appointment for Feb. 16th at Cardinal Stadium and when I clicked on "confirm" the site simply showed a spin

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  5. I can not sign in at the covid registration portal, I've reset password and it still says email or password is incorrect

    if your system is busy then say that, but I have CHANGED THE PASSWORD 4 TIMES now and I still can not login to covid registration Fix it I won"t change the password again.

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  6. no appointments availalable at 12 noon on 1/19

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  7. Serious Issue

    I entered name and email address to sign up for covid vaccine and was sent a response stating that I would receive a link in my email and never received email.

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  8. scheduling for appointment for the vaccine

    could not sign up. I got as far as clicking conform and then nothing happened. Tried other dates but did not get anywhere. I guess if you over 75 your are out of luck

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  9. An easier way for all members to sign up for SAME TIME AND PLACE!!!

    I am not a programmer so am not qualified, but expecting people to sign up when the procedure does not work will no work for the members of the older generation!!!! And the phone numbers are basically useless, you get no where but being constantly told to go to a website! The doctors offices, clinics and pharmacy need access to this vaccine NOW!

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  10. need help sign in... says invalid password for registraTION FOR COVID 19

    NEED HELP IN LOG IN FOR COVID VACCINE REGISTRATION I AM 67 OF AGE BRACKET... NON-HEALTH WORKER.. LIVE IN SUN CITY

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  11. forgot password

    i forgot my password. please help reset it so i can sign up for the covid vaccine

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  12. Thank You

    I’m fairly certain you hear about issues when folks have complaints. I want you, Dr. Christ and team, to know my experience signing up for a covid vaccine this morning (65+) was at first a bit frustrating due to volume I’m sure, but persistence paid off and I can say the overall experience was quite satisfactory. You have a very complex but important job; which I think you’re doing quite well. I appreciate all your efforts on our behalf and ‘thank you’ for all that you do. Best to you all.
    Russell Wilson

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  13. MAKE IT POSSIBLE FOR PEOPLE TO MAKE APPOINTMENTS!!!

    Jan. 19: Impossible to make appt for covid vaccine. Website shows NO TIMES AVAILABLE. I have been on hold on help line for over TWO HOURS!! Make it happen, already, before we croak!!

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  14. need to be able to print confirmed for covid 19 appointment

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  15. This site is absolutely USELESS !!!

    My idea is to get some technical expertise to set-up and monitor this site, and not rely on people (bureaucrats) who have little or no knowledge and little interest in being responsive to the needs of county citizens !!!

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  16. We tried several times to schedule an appointment for our COVID-19 vaccination.

    I don’t think the ADHS website was ready to accept 1C appointments on January 19th. Please make an announcement when the website is available for 1C appointments.

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  17. I am unable to book covid vacination!

    I have gone out as far as June 28th and found no place for a reservation.I am 85 and my wife is 78. My oncologist feels it is essential that I receive the coverage.

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  18. ******** stupid website

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  19. There needs to be a field in sign-up to create a password.

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  20. It’s a nightmare to get a vaccination

    Open more sites to receive the vaccine

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