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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2452 results found

  1. It’s a nightmare to get a vaccination

    Open more sites to receive the vaccine

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  2. no instructions on entering code number in email received

    Can't get to establishing a password; code received but you can't use it under password. How do I establish a password or use the code?

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  3. I can’t get vaccine for 1B

    Fix this mess

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  4. Hire someone that can straighten out this covid vaccine mess. I am 82 and cannot get a schedule.

    Fix this broken system!!!!! This is a cluster you know what!!!!!!

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  5. No suggestions! Only praise.

    I am a healthy 52 year old, and I wanted to know the real numbers. I wanted to know how "scared" I should be! This site, and the Covid-19 metrics, provided exactly what I needed to know.

    Thanks for the excellent reporting and breakdown! I am still being safe, and respecting others who are at a higher risk, but I feel more informed, as opposed to being misinformed by all the hype reported on the news!

    We'll get through this!

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  6. Vaccination experience was incredible. I wish there was a way to thank everyone who made it so great. I am amazed. Thank you

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  7. Why is Pima County not getting enough covid vaccine?

    Why can't we use army, navy, and national guard medical personnel to help vaccinate people? Why is 65+ only being vaccinated in Maricopa County?

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  8. Rural areas have no listings for vaccination sites. We need locations in all rural areas! CVS pharmacies would be a good idea. I am an over

    Rural areas have no listings for vaccination sites. We need locations in all rural areas, especially up at Navaho Nation! CVS pharmacies would be a good idea in most counties ASAP. I am an over 65 senior with pre-existing conditions. No one in my area has gotten vaccine and very few people seem to be wearing masks. It is appalling !
    Camp Verde, Yavapai County, AZ 86322

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  9. Can Not register for vaccine

    I can not find an event in my area. I went all the way to May and nothing was found. Can someone call me. I'm done trying to do this online! 9282010419

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  10. Did not receive login credentials upon signing up

    Tried to create an account to receive Covid 19 vaccine, but did not reveid credentials as described afterwards.

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  11. Vaccinate front-line workers who have daily exposure to the public

    I am deeply troubled about the lack of concern being shown to front-line workers who are out in the public every day who keep getting pushed back in the line of priority for vaccinations. Grocery and other retail workers, as well as delivery drivers, face risks to their lives on a daily basis when we deal with the public, people who often don't respect social distance or wear masks. The perception of front-line workers as young people who don't have any underlying health concerns is false and dangerous. We have families, we have children, and we have health concerns that…

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  12. COVID 19 VACCINE REGISTRATION - POOR EXPERIENCE

    HOW ABOUT SOME TRANSPARENCY, AND POST ALL AVAILABLE DATE/TIME SLOTS ONLINE SO EVERYBODY CAN SEE WHAT IS AVAILABLE, INSTEAD OF MAKING PEOPLE FISH FOR THE AVAILABLE DATE/TIME SLOT.....REELING IN MULTIPLE UNENDING EMPTY HOOKS. VERY FRUSTRATING!!!!!!

    01/19/2021 8 PM TO 10 PM: UNABLE TO USE ANDROID PHONE TO REGISTER. DESKTOP AT THOSE TIMES COULD NOT CONNECT TO ANY 'AVAILABLE FRBRUARY DATES' EVEN WHEN 50 MILE RADIUS WAS CLICKED. 211 TO HELP LINE & DIRECT DIALING 844-542-8201 IS 9 AM TO 5 PM ONLY; PROBLEMS HAPPEN 24/7 AND NOBODY AVAILABLE AFTER 5 PM TO HELP.

    I CONCUR WITH THIS FEEDBACK WRITER: "No…

    1 vote
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  13. make the website to get the covid shot more user friendly

    i could not get thru the process, i am 75 years old and not good on computers and need to talk to a real person for help

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  14. Hire some competent Web Developers

    Your Covid Vac site is the most incompetent website I've ever seen. I have 54 years of computer experience and your staff would work for me long enough to leave the building. Fix that thing so people can use it. And put pressure on the illustrious Governor to get off his cushy duff and set up MORE Vac Sites...;

    1 vote
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  15. Request for help

    I made a Covid vaccination appointment yesterday, but I don't know if the appointment is real or not. I did not see a 'confirmation' screen. I do have an appointment print-out. Your registration site does not provide any way to confirm appointments.

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  16. I cannot register for vaccine. I'm 76 years old with bad lungs. HELP

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  17. The scroll wheel needs to be toned down. One click ahs too great an effect.

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  18. Scheduling vaccine

    I am in the 1b phase group and can't find any appointments anywhere in the state... I am 85 & my wife is 84 ... looking for an appontment for each and every day took us more than an hour... so not okay for those of us in a high risk group

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  19. no message for password ever sent

    fix it

    1 vote
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  20. I couldn't sign in yesterday and from 5 am on 1/20 to noon I can sign in but there are no more times available

    Get more sites to vaccinate asap and in the portal all my basic info should be saved so when I go back into the portal all I have to do is make attempts to schedule. How is it that in one day we run out of appointment times but in the intial roll out you could book appoints up to Jan 20 at only one location. This is not working well, I"m 68 with a preexisting condition and can't get vaccinated. The govenors task force needs to be more robust. Hire people to at least help answer questions on phone.…

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