ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
2452 results found
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Fix your website so it will provide a date for covid vaccine
Please update your website. You can't enter any date at all and get registered for a vaccine. I put in dates out in June and still did not get a date. Please have your IT people check out the portal. It can't be that hard to insure that everything is up and running properly if you have the IT support.
Also change your guideline to conform to the new CDC guidelines recently issued for covid-10 vaccinations. The criteria is now 65 with underlying health conditions that may be someone at increased risk for a poor outcome if infected with covid.…1 vote -
Please send out notices as to when your portal actually take dates for covid-19 vaccines
Your portal doesn't work. It gives no date selected for a covid vaccine. I went out six months and no date was acceptable.
Also the CDC has changed the guidelines for vaccination. It is now 65 years of age and older. Your website still has 75. For those 65 and older with underlying health conditions that could pose a serious or dire consequence if they are infected with covid-19, the CDC is now saying they should be vaccinated now.Thanks,
Willie Faulkner
520-989-39941 vote -
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Poor website for understanding where vaccine is given
Separate Maricopa co from the other counties and list them one by one.
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vaccine portal
For god's sake, set it up so it stores the entered data for my "account". I went through all that trouble, find no apponitments available, and will have to start from the beginning the next time I try to schedule an appointment.
1 vote -
Login
I'm trying to log both myself & my wife onto this system. She and I share the same e-mail address & password. The system won't allow me to add her name to my account- ???
She is important - 88 years old & suffers from chronic COPD. She especially needs to be vaccinated!1 vote -
first come first served do the whole family at one time
your site sucks never gives you the full option to fill out information for scheduling and comes up with my wifes name even when i put in all my own information we have tried to schedule 8 times each and never been able to even called they said albertsons was scheduling we tried that and they were not scheduling the whole program is showing how weak this country really is its just a good thing this wasn't a national disaster area very discussed with this unfriendly program never taking all the information when all slots are filled up trying to…
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1 vote
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Up to date information on availability of vaccine reservations by location
Every time I log onto the POD there are no reservations available. It takes a while to find that out on the website, repeating info that could be stored. For instance, if the Stadium has no openings/reservations available, give that input in a way easily found.
1 vote -
do the whole family at one time
have people go online fill out the paper work for how many people in the family ages etc. without scheduling shots that would be determined by who is getting the information and when they got the information then they could send the people an e mail of when to bring in the whole family for shots faster more efficient and you wouldn't have to have to pay a census taker you would have an accurate count for the feds. when they dole out the money to each state depending on population.
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My mother is 99 and I am the primary healthcare worker. I'd like to sign up for the drive through vaccine in advance of the Jan 19 date
this is the 2nd time I've tried to talk to someone to sign up for the first covid shot. my mother is 99 and I am the primary health care worker. I get a blank screen when I go to pod vaccine.azhs.gov. Was hoping to go to state farm during the hours of 11am - 3am and get both of our shots ar the same time. I am unable to sign on or get anyone to help. I've spent at least 4 hours trying to navigate your sites.
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Fix website
I cannot get through to register for vaccine or change password . It tells me invalid user name
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Can't sign in
Sign up page does not have a place to enter your password, yet sign in page asks for a password?? I put in a password but it says invalid. Tried several times.
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Allow a person to sign up family member on your website
I am frustrated as ****. I tried to sign up my wife, who is 74, and even put in her email address and password, but your program goes automatically to my email address and when I fill out the Complementary Questions, and put her as in 65-74 category, your system will not allow me to go to NEXT because the answers to the questions are not consistent with my answers in the 75 and older category. So it has been impossible for me to sign her up and as a liver transplant and cancer patient, we fear she will not…
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1 vote
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COVID schedule
Why not show the times and dates available rather than make us guess a day over and over again. This is ridiculous
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COVID registration STINKS!!
Instead of having to choose a date, why not suggest next available date?? I have been through trying to make an appointment on every day through freaking JUNE and there's none available?? VERY difficult to believe.
211 service is constantly busy, so that's no help either. BOTH my wife and I may very well die because you cannot get your stuff together. We are both in the over 65 range, so appointments opened this morning at 9. NO APPOINTMENTS till JUNE!!! RIDICULOUS!!! FINA A BETTER WAY TO SERVE YOUR CITIZENS. What you are doing now is criminal!1 vote
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