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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2460 results found

  1. Better Information

    Most NextCare Locations are taking walk-ins for Covid testing without referrals, without all the run-around. I called a Banner on your site and they referred me to the 844-549-1851 number and they let me know that the only drive up location was at 17th Ave & McDowell. Such a mess to find good information.

    1 vote
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  2. Thanks

    Thanks for your efforts to continually upgrade and update this site and numbers daily.

    1 vote
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  3. Covid metric suggestions

    For hospital bed usage, please overlay Covid patients.
    Please provide # of Covid positive as secondary diagnosis (not reason for admission)
    Please break out antibody test numbers
    The daily hospitalization numbers for Covid look almost unreal, only 4 admissions on Saturday in Maricopa?
    I would like to see average # of days in hospital.

    1 vote
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  4. Clearly label both the X and Y axis for all tables in the Covid-19 Data.

    It is not clear, as some tables appear to be totals, and some are labeled per day.

    1 vote
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  5. Make COVID19 Raw Data Downloadable (with history of uploads)

    If possible, can we make the raw data used to generate the charts downloadable? This would expedite deeper/fuller analysis of the dynamics of the disease in Arizona. Also, keeping a history of the data uploads (such as with *.zip files labeled by date) would improve transparency and accountability of AZDHS and their data handling.

    12 votes
    2 comments  ·  Admin →
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  6. The number-of-available-beds graphs seem off

    The number of beds and percentage being shown as you move the mouse do not appear to correspond to the visual. For example, as I move the mouse, I see [35%, 2600] - but the actual graph at that point appears as about 65% capacity.

    1 vote
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  7. AZDHS COVID19 Data Dashboard, "Date Updated" Out-of-Date

    The "date updated" on the AZDHS data dashboard appears out-of-date (ironically). For example, the "Hospital COVID-19 Specific Metrics" tab shows data from June 14th but the footer says "date updated: June 7th". Other tabs might be like this.

    2 votes
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  8. COVID-19 Deaths by Age Group category average

    In addition to posting just the total number for deaths for each category, it would be helpful to know what the average for that category is. For example, for the data shown on 06/15, there are 903 deaths recorded for 65+. There would be added meaning to know if the average age of that category was 85 versus 72. Or add another category 65-74y and then 75+. Thanks!

    7 votes
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  9. Don't advise wearing a mask without including the CDC guidelines.

    Tests have shown COVID-19 alive in masks for seven days. CDC and Mayo Clinic clearly advise NOT to touch the mask while wearing. If you do, immediately sanitize hands. Otherwise the pathogens transfer to the hands and then to anything touched. ()https://www.cdc.gov/coronavirus/2019-ncov/downloads/cloth-face-covering.pdf
    https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-to-wear-cloth-face-coverings.html
    (    )https://www.mayoclinic.org/diseases-conditions/coronavirus/in-depth/coronavirus-mask/art-20485449
    Excerpt from both sites:
    “DON'T touch the face covering, and, if you do, wash your hands”

    4 votes
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  10. Please provide text files of the numbers graphed in the data dashboard

    1 vote
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  11. Weekly bar charts for hospitalizations and death can’t be generated any longer

    Please fix!

    3 votes
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  12. if the raw data isn't going to be made available,

    Can you at least provide more information that breaks down the new positive tests by age group? All that is present is the number of tests by age group.

    That said, it is completely unacceptable that all the raw data is not made available, as others have noted.

    2 votes
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  13. Previous weeks’ data

    Covid Dashboard Epigraph gives number of hospitalization cases by date. Can you either add the % to that or give an option to select previous week / weeks. % for comparison? Right now I can only see the total % for entire measured period.

    1 vote
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  14. Your daily hospitilization numbers are flawed

    Two days ago AZ DPH reported 3531 hospitilizations. Today you are reporting 3692 yet only show 2 hospitalizations. Historical sources on your data source show a large discrepancy on the number of daily hospitlizations. Please look into your charts and fix these errors. I am a Data Scientist and happy to help should you need anything.

    1 vote
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  15. Make raw data available

    I am a programmer and would like to view raw data for daily hospitalizations, total tests, and positive tests I am trying to show a daily percentage of positive tests over total tests so that the daily rise or fall can be viewed.

    4 votes
    1 comment  ·  Admin →
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  16. STOP REPORTING PROBABLE (ANTIBODY) CASES AS TOTAL CASES

    1 vote
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  17. Hospitalization Updates

    Hospitalization on the data dashboard has not been updated since June 7. I find it extremely odd at this crucial time the ADH has chosen not to update THIS statistic.

    1 vote
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  18. Fix Your Dashboard to Work

    Please make the dashboard work. I tried 3 different browsers on 2 different computers and none were able to bring up the data. When I click on Covid deaths, for instance, the title at the bottom of the page is visible but none of the data is. Thank you.

    1 vote
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  19. Examples and Solutions for Potentially Misleading Representations, COVID

    Since the general public uses this site as a primary resource to keep up with the pandemic, there should be a strong obligation towards clarity and towards removing bias. Right now, while I have no reason to believe any data is inaccurate, it is easy for someone who isn't used to reading data, doesn't read disclaimers, or who has biases they are trying to confirm, to mistakenly use correct data to draw false conclusions. I'll point out each issue, and then suggest a few ways it could be fixed
    Issue 1: Misleading shape and incomplete information posted as if it…

    3 votes
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  20. Recovery's

    How come there is NO mention of Recoveries from this Covid-19 Virus ?
    its an important Number to assess the Situation !

    4 votes
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