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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2460 results found

  1. 2 votes
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  2. Deaths Reported Today

    When you report new deaths reported today, it needs to include a date range. I have heard politicians use the daily reported number. Today's is 88 (I believe or 83), but in filling in my data tracking, fully 33 of those were adjustments as far back as 5/25 up to 6/20 as I try to lack the site by 10 days due to backdating deaths. However, if you are updating the death count for 5/25, it would seem daily reported does not provide true value. When politicians read these numbers off to the public, most people do not understand timeframe…

    1 vote
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  3. Urgent need - Business sign off on health/safety standard form

    I am a small boutique exercise business that is in compliance with safety standards including more than 6ft of distance and 10 and under that needs the form immediately to keep my business running. Please advise. Thank you.

    1 vote
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  4. daily death chart

    The daily covid death chart for the state in inaccurate--none of the bar numbers are correct that I can see you report 2 or 3 deaths or maybe 10--when it is considerably higher by all your other measures. please make it correct or take it down. thanks

    1 vote
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  5. EXECUTIVE ORDER 2020-43 - REFERS TO FORM AND NO FORM AVAILABLE

    Executive Order 2020-43 #5 refers to a form that may be issued by ADHS to reopen, where is this form available?

    1 vote
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  6. Contact tracing

    I would like to see coronavirus covid-19 contact categories:
    e.g. nursing home resident, nursing care employment, foreign travel, domestic travel, airline travel, work related, large group gathering outdoors, large group gathering indoors, shopping, family gathering. This would give people a better idea of situations to avoid.

    1 vote
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  7. Garbage In Garbage Out

    The statistics are worthless with your methodology. If we can't differentiate between even suspected and confirmed cases and won't differentiate between those admitted 'for' Covid and those admitted 'with' Covid as the most basic of metrics the information is useless for decision making. I'm left to believe leadership is incompetent.

    1 vote
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  8. Better data correlation

    On the COVID data, could we have better correlation of the data? Having different numbers for the same metric is frustrating. For example, on the ‘COVID 19 Deaths’ tab, the box at the top indicates 44 Deaths reported today but the chart below indicates only one. If the number in the box is a running total, it should be labeled as such. Likewise under ‘Hospitalizations’ it says there are 4736 hospitalized COVID cases but under the ‘Hospital COVID-19 Specific Metrics’ tab the number is 2793. Which is it?

    1 vote
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  9. that it the AZDHS series of websites are very difficult to navigate. It needs an index.

    The DHS site complex needs an index. It is extremely difficult to find COVID19 information without already knowing which document you want to find, e.g. I wanted to see how to get to this page ( https://www.azdhs.gov/documents/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/novel-coronavirus/sdmac/covid-19-addendum.pdf ) which I saw posted on Facebook, but found NO path to get there when starting from the homepage without searching for words in the document. Previous searches for specific COVID19 policies and information were also frustrating.

    1 vote
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  10. Fix this thing!

    "*illnesses in the last 4-7 days may not be reported yet" on your Covid daily site https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/covid-19/dashboards/index.php

    WHEN YOU POST THE DAILY TOTAL HERE:
    https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/covid-19/dashboards/index.php

    YOU CAN'T MAKE A WEB CHART UPDATE IN REAL-TIME? What king of morons are you? YOU'RE INTENTIONALLY MISLEADING THE PUBLIC.

    Today (4682 new cases) and your graph from 6/22 shows a rapid decrease! FOR 8 DAYS!?

    1 vote
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  11. Covid numbers - tested in Spanish database are incorrectly labeled - it should read total numbers - not total positive.

    your tables in spanish are translated incorrectly. please see that the total number of test reported for pcr and serology are not all positive but just totals. it is giving the wrong impression to Spanish speaking audience.

    1 vote
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  12. COVID-19 Addendum (06/12/2020) has a typo in its examples in Summary Table 1

    The addendum suggests the following example to determine a Triage Priority Score: "Example: SOFA SCORE 6(2 points) + DEATH EXPECTED WITHIN 5 YRS DESPITE SUCCESSFUL TREATMENT OF ACUTE ILLNESS(4 points)= TRIAGE PRIORITY SCORE:6."

    According to the table above this example, the "Death expected within 5 years despite successful treatment of acute illness" condition adds 2 points (not 4), so the Triage Priority Score for this example would be 4, not 6.

    1 vote
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  13. Please provide an additional Covid 19 data point

    Please share #s or % of Covid 19 cases needing hospitalization and especially ICU. More than infection rates, these are critical data for the public to understand severity and impact to medical services. The ICU beds used and available, and C19 specific PPE, and ventilators are the limiting factors that we want insight into.
    Thanks for all the information that you have been pulling together and making available! it’s definitely a challenge with such wide-ranging and variety of sources, and no methodological standards for which data points are tracked or timing for compilation!

    5 votes
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  14. Update the COVID Data Dashboard to Accurate Percentage

    Update the data dashboard numbers to be accurate. If you've tested 88,000 people and there's over 9000 positive cases, that's more than an 8% total of the population. Someone doesn't know how to do math.

    6 votes
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  15. Please adjust scale in zip code map again

    40 as the highest level means zips with 41 cases appear the same as those with >100. Can you please adjust the scale?
    Thank you!

    4 votes
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  16. 1 vote
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  17. We should be trying to find the asymptomatic people to stop the spread!!!

    Allow a certain number of people each week to be tested who do not qualify according to your rules. I have travelled across country by car to attend a funeral and been thru places where thousands of people have visited (truck stops, etc...). I would like to get tested but cannot.

    1 vote
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  18. 1 vote
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  19. Improve testing accessibility

    My friend has been exposed to,COVID 19 and needs a test. She does not need to sit in a hot car for 12 hours waiting. She has been on hold for over an hour with the banner test line. I know we are old and according to Current thinking expendable but her experience is no doubt shared by those you want to save. Get it together. This is not acceptable. Hire more customer service representatives or contract with additional providers. Thank you for your time and attention

    1 vote
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  20. Update the Covid death rate

    Why not update the covid 19 death rate chart? You are 2 days behind.
    Afraid it won't support Gov Dukey's agenda?

    1 vote
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