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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2452 results found

  1. Is it possible to aggregate test stats to an individual?

    Tests performed include people being tested for the first time and others who've been tested multiple times, for various reasons. Without aggregating tests to a specific person, the stats make it look like a larger percentage of the population has been tested than it has. I have now had 3 tests. all negative. I had a friend who got covid and had about 8 tests before he finally got a negative test.

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  2. Mini-faceshields are not acceptable substitutes for cloth face covering

    The mini-face shields which only cover a portion of the face should not be allowed as a substitute for a cloth face covering that is supposed to cover mouth and nose. The CDC does not endorse a FULL faces shield as equivalent or suitable. These, are even less effective, especially considering people will be at various positions in a gym and they move when an individual talks. My gym is currently permitting these. Gyms are not exactly low-risk and permitting these, with rising cases, seems absurd. I have complained to gym management and they advise mini-shields are permitted by adhs…

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  3. Agency Code

    In order to sign up for an account it says I need an Agency Code. Where do I find the Agency Code.
    This is for Covid 19 testing

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  4. Storage of face masks

    Recently I saw a commercial regarding storage of face masks. People were told to store their masks in a plastic bag. I take issue with that. Retaining moisture in the mask would act as a petri dish for breeding bacteria. If the mask is going to be reused, I suggestd that it be exposed to the sun's UV rays for drying and sterilization. I offer this suggestion as a retired biology teacher.

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  5. Whole classroom mask

    Could my room of special needs students get some masks for our room. We just had another covid discussion.

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  6. Make available with ease

    Dispensaries are not able to provide a patient with their allotment amount. Would be helpful if it was easy to access via the ADHS site.

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  7. a nursing student got an invite to get vaccine this month. i think this is very unfair. she is not working at a hospital. i think nurses

    at hospitals should give theirs to the elderly. the nurses and doctors are protected. the elderly are the ones going to the hospital and vaccinating the help first does not slow the spread. plus, elderly have suffered enough. stuck at home, scared almost to death. the age should go down to even perhaps 55 but definitely no older than 62 which is the legal first retirement age. olders who get it ususally cannot breathe - and have long term breathing problems thereafter. do the right thing cara christ!!!!

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  8. Revise the public service announcement on how to wear a face mask.

    I think Dr. Christ ought to revise the public service announcement on how to wear a face mask. Instead of storing the used mask in a ziplock baggie, the mask ought to be DRIED FIRST (either in sun, on clothes line, or in microwave) before storing. A used mask will be moist from exhaled air and can harbor germs when stored in a sealed plastic bag.

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  9. 1 vote
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  10. Shameful COVID Vaccine Priorities

    Now I know your agency is not competent. Those of us over 65 are the folks who are dying, not the gas station attendants! I find it hard to believe you’re prioritizing bank tellers and auto workers higher than the most vulnerable population in the state. Obviously, health care workers and SNF patients should go first. But how can you downgrade those over 65 to the bottom of the priority list? This is criminal and obviously politically motivated by a governor who values business interests over the elderly. Shame on you for politicizing the vaccine. I guess Dr. Crist is…

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  11. Get your website fixed.

    Is there a reason when the general public seeks general information for your website about Covid, the site consistently locks up/freezes and does not respond. The public seeks information from your site, in an effort to minimize the need to call your office. However, if information continues to remain available, what do you suggest? Show up to your offices in person. This is ****-poor management of your site. You should fire whomever is responsible for maintaining the site, as it is obvious they are asleep on the job and just negligent.

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  12. I have an account, but not an online password...thus I am in a loop and can't register for testing.

    I tried to set up my account. When I entered a password, the system said it didn't meet the requirements. Before I could enter another, it left the site. So now, if I try to set up an account, it says I have one. If I try to say I forgot my password, it says I have no account. When I call the center, I just get cut off. Can anyone help me with this? Sorry to take your time, and thanks for all you are doing!

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  13. 1 vote
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  14. You've done a great job on the COVID website

    Thank you for all your hard work and time to optimize this site so that it gives a nice narrative of what is taking place. Thank you! I know it's been a grind.

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  15. directors blog

    I have tried several times to post comments to the directors blog. Each time I submit a comment, nothing shows up - i wait to see if there is a wait before comments are posted, but still nothing.

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  16. data dashboard graphs

    It would be great to see graphs for Cases, hospitalizations, and deaths one over the other. It would also be nice to see those same things with counts of the age groups. Also, it would be nice to have the age groups broken out in groups of 10 - it would be especially nice with the 65+ group.

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  17. Provide address

    The website to register for COVID testing only gives the name of the site (ADHS-City of Tempe) but gives no address. The website has a map but nothing matches ADHS City of Tempe. Please help!

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  18. COVID Reporting - Notification of Expected Disruptions

    It would be helpful to receive ADVANCED notifications when work schedules are expected to impact ADHS COVID reporting. I track daily COVID progressions in Arizona and other states. I assumed that Arizona, like several other states, would be publishing over the holidays. So, I was quite alarmed to see the high numbers reported on November 30.

    Although Thanksgiving Day was a state holiday, I finally discovered from a Director’s blog post that reporting disruptions were encountered throughout the 4-day weekend. Now, I will be expecting a similar anomaly around Christmas, but an advanced reminder would be a courtesy.

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  19. Offer assistance with Logistics involved for Vacine distribution

    Retired, but 30 yrs exp in food service distribution and experienced in rapid distribution plans and execution. Well aware of private fleet capability that could be utilized for vacine distribution. Would like to help

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  20. Why isn't the schools section with the three metrics updated? The latest date is Nov. 8 and today is Dec. 1.

    You need to update the school section every week as you have been, it has been almost 4 weeks since the last update. I see Nov. 8 but today is Dec. 1. School and parents rely on this accurate data to make educated decisions on whether or not we should be in a hybrid, shut down or fully in person. Please be more accurate and up to date.

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