Is there a reason when the general public seeks general information for your website about Covid, the site consistently locks up/freezes and does not respond. The public seeks information from your site, in an effort to minimize the need to call your office. However, if information continues to remain available, what do you suggest? Show up to your offices in person. This is ****-poor management of your site. You should fire whomever is responsible for maintaining the site, as it is obvious they are asleep on the job and just negligent.