ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
2452 results found
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1 vote
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Scheduling a Vaccination Date
I am in the vaccination Group 1C. It is impossible to schedule an appointment I believe because my county is not vaccinating 1C. It is difficult to determine the Group that is being vaccinated (another issue).
One way to determine whether my group is being vaccinated is to try to schedule a vaccination. Instead of making us enter all the screening questions and insurance information before trying schedule, why not put them after. There must be two sets of screening questions. The first set of questions indicate which group I belong to so why make us fill out additional information…1 vote -
It would be so helpful to have a 24/7 vaccine sight in the east valley. I live in Kearny and the way things are going people out here will
What about Mesa convention center for vaccines
1 vote -
Hire a Website Designer
You website, and its poor design is contributing to increased infection rates, and even deaths. Not only is the website poorly designed, it lacks any form of database search functionality. What is worse, you know it, and yet you do nothing to help older people secure a life-saving vaccination. You have only had 1-year to prepare for this life saving program, yet this is the best you can do? This is woefully inadequate!
1 vote -
update your scheduling system
why not enter location and system shows next available appt date/time for covid vaccine as opposed to requesting a date WHICH BY THE WAY RESULTS IN NO AVAIALABILITY UP THROUGH DEC of 2021.
1 vote -
List days appointments available
List how far out an appointment can be scheduled for COVID-19 vaccination. I am trying to make an appointment for my second shot and the website only says no slots are available.
1 vote -
Cancel COVID Vaccination Appointment
I had recently secured an appointment time for Jan 27 @ 4:40am. I was later able to find an appointment time that was just offered by my employer which was a much more reasonable time and an earlier date. I attempted to CANCEL my prior appointment because I do not want to use waste an appointment time that someone else could have used. However, I was unable to do that through the patient portal, and found no instructions anywhere else on how to go about canceling an appointment. I was hoping that you could forward this info to the appropriate…
1 vote -
Need More Vaccination Sites
Please plan more sites for vaccinations --- I live in Sun Lakes. We have a large ballroom at Oakwood Clubhouse with entrances from the parking lot and lots of adjacent parking. We could have appointments there for anyone who lives in Sun Lakes, or restrict to the 85248 zip code. The majority of our residents are over 65. Have a site in Chandler for the Chandler residents, etc.
1 vote -
Need to correct supplemental question..phone lines & email overburdened
Need another method
1 vote -
Encourage 4 people per vehicle for vaccinations
We received our 1st vaccinations Tues and were amazed at how smoothly, professionally, and really pleasantly the whole experience unfolded. But I was sad thinking of all the people trying to get appointments unsuccessfully and it took me many tries. It seems that you could almost double the numbers by allowing the 1st person registered to add 3 others to their registration if all 4 go through in the same vehicle. It would take a minute or 2 more to handle the extra 2 folks at the site and you would double your numbers...satisfy many more and prevent some more…
1 vote -
Give more instructions as to how to sign up for Covid vaccine.
Have the places where shots will be available closer to where I live in Fountain Hills. My car can't be driven on the freeway or the Beeline Highway; it can't be driven at high speeds; it's too old and has problems. How am I supposed to get to a place that's about 50 miles away? I'm 84 years old and can't afford Uber, Lyft, etc., and there is no public transportation from Fountain Hills!
1 vote -
I can't make a reservation
I registered my husband for a vaccination appointment but I cannot register myself. I have tried many times. I have tried several different dates, going out February and March, and none of them show any availability!
1 vote -
covid
your vacine program is a complete joke. 80 years old and can not find an appoint ment in 90 days. from the GOV on down you should all be fired tomorrow.
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1 vote
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Register now text is small dark and almost unreadable
I have 20:15 vision and find the site slow and Register text extremely hard to read. Who is testing the website?
1 vote -
When to arrive for vaccine appt
I have an appt. for a 6:15pm vaccine at the stadium in Glendale. Do I arrive to get in the long lines at 6:15pm or do I have to arrive in the tent for the vaccine at6:15pm. If so how do I estimate which line to get into and estimate how fast the line is moving?
1 vote -
page match phone instructions
i thought this said feedback AND SUPPORT but I see no support option & the recorded phone message at the # the portal directs you to call states that I log onto this azdhs.gov to submit employer vaccine request form but I cannot find that option or tab or whatever on the page
1 vote -
when to get in line at stadium for 6:15pm appt.
Do I get in line for my 6:15pm appt. at 6:15 or do I have to in some way time the waiting line to arrive in the tent at 6:15pm?
1 vote -
FIX IT!!!!!!
No process to get a new password when the old was forgotten!! = POORLY DESIGNED WEB SITE!!
1 vote -
Can't register a 65+ y/o
Why not? The government has given the ok so let's get the web site updated!
1 vote
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