ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
222 results found
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Let me know when I have finished the process.
After payment, it doesn't feel like you're done. Kind of left hanging.
It says your payment was successful, but no comment that you have successfully completed the process, other than the completed PDF document. Just a thought!1 voteThank you for your comments
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have a link to make an address change when you move
put a link on the website to make a change to your address in case you must move.
1 voteHello,
You’ll notice on our azdhs.gov/medicalmarijuana page, there is now a box that links directly to a form to change information for your patient or designated caregiver card. -
I'm a100% Disabled Veteran, the V.A. Doctors are not permitted to; so what do I do?
I've been on Morphine for a number of years, and it still does not always work. I can't see a V.A. Doctor; so, who do I see? And where? I live in a Rural area far from the big cities. It's quite a drive and gas money to go anywhere. Can you Help me?
5 votesADHS is not permitted to release a list of doctors who have certified patients for medical marijuana use per the statute. You may want to look online for physicians in your area.
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Implement the Voter's of Arizona's Will on Medical Marijuana
Stop playing games with the Law. There are many cancer patients in Arizona who need Medical Marijuana in order to permit them to endure Chemotherapy and other illnesses. Harm in the name of Help that's Arizona...............
2 votesAfter the Judicial process was completed, ADHS is moving forward with implementation of the Arizona Medical Mairjuana Act.
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Please enter a way to remove a caretaker.
I'm sure I'm not the only one who's had a run in with a "bad" caretaker. It angers me that they are still our there probably growing legally using me as a patient legally. I'm currently looking for another caregiver but as badly as I got burned I'd just as readily go purchase goods from local caregivers and shops then. Put my trust in the wrong stranger. Please add a way to remove a caregiver and allow us to go back to a default status of none. This way when the year comes around they can't renew or if my…
8 votesWe are working on an update to the system that will provide a more automated way to remove a caregiver. In the meantime, you can email m2programsupport@azdhs.gov and we will do this manually. Please let us know if you want the right to cultivate back to yourself (the QP) and the name of their caregiver.
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Please make a way online to cancel your card and be removed from the registry.
I have a MM card and have never used it. My health has improved and I no longer want to be on the register. Why is there no way to cancel it online?
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im having trouble finding a caregiver
please provide a website that shows patients how to find a caregiver
1 voteThe law passed by voters does not give ADHS the authority to connect qualifying patients with designated caregivers. You might want to try talking to the doctor who wrote your certification or looking in the newspaper.
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too convaluted
you need to stream line this process for people like myself who need help applying.I had a failed back surgery 11 yrs ago and the time i can sit in front of a computer and try to apply for help is limited(very)i take 60 mg of morphine 3 times daily and have lost over 100 lbs.due to my medication.I need help!11 yrs waiting for help is appauling and "cruel"ive suffered enough!!!!!!!
1 voteADHS tried to create as simple and streamlined a process as possible for the Medical Marijuana Program. In many states, people have to fill out paperwork and mail it in, waiting several days or weeks to receive a qualifiying patient carrd. We have help on line throughthe webchat to help people thruogh the porcess.
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What exactly is a declaratory judgement?
This LAW was written into effect way back in April. This is what the voters here in the BEAUTIFUL state of ARIZONA want. Why is it taking so long to get dispensaries going?? Why does Jan Brewer and Will Humboldt need to have declaration on ANYTHING? The law was written and now IT NEEDS TO BE IMPLEMENTED ALREADY!! QUIT DRAGGING YOUR HEELS!!
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Bring Back Bi-Weekly Application Reports!
I'd like to see the bi-weekly reporting return. The more data points the better. Also, it would be great to have raw data available rather than just PDF print-outs. It's a pain to enter data that I know has already been entered into a database already.
1 voteADHS will continue to publish monthly reports on the registry.
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How come I am not entitled to any compensation for the medication I produce?
I have spent 1000's of dollars on the best equipment to grow medical grade marijuana, countless hours learning how to produce medical marijuana, and many more hours educating other patients about medical marijuana. Why am I not entitled to any compensation for the knowledge and services I provide?
3 votesThe law passed by voters last November does not allow a person to grow marijuana for-profit. If you are a caregiver, you may be entitled to reimbursement for your expenses under the law under 5e.
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What are you doing to promote the Medical Marijuana Fund?
Hello Mr. Humble,
I've been reading your blogs and I really appreciate the opportunity to post a suggestion. I want to make a donation to the Medical Marijuana Fund and you are the agency that is in charge of that. Where do I send my money and how will you be using these funds once the checks start flying in. I know the program needs funds and I want to help patients who cannot afford their cards even at the discounted price of $75.00. I would be more than happy for my funds to go to veterans and elderly patients…
13 votesAt this point, ADHS is not accepting donations under the Arizona Medical Marijuana Act.
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I feel I was scammed.
When I paid $150 to the State of Arizona for my MMJ card, I wasn't aware that the State of Arizona was also going to sue, to keep me from getting my medication. The laws are written as such, that I have to find a caregiver willing to give me marijuana, of which to date I have found no takers. Since the Arizona Medical Marijuana Program has been halted by the same people that issued my card, am I entitled to a refund, or at least have my mmj card pro-rated until I can purchase medicine legally?3 votesThere is no provision for refunds, because it was an application fee that was used when you applied. You can still obtain medical marijuana if you need it. You may ask to be authorized to grow marijuana for yourself or use a designated caregiver.
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1 vote
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1 vote
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Quit dragging this out !
give us all guide lines and places to get what our card intitle us to as people in pain! you had no problems taking our money for cards.. by the time you legal begals get it together my card will need to be renewed again...it is not about the money for people suffering..it about getting us out of pain! i am sick of waitting and i am not alone!
22 votesWe are working as quickly as possible to move forward with the dispensary portion of the law now that the lawsuits are pretty much settled.
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ang a caregiver to someone who has a card already
when my husband initialy had gotten his medical marijuanna interview with the Dr. we didnt realalize that I had to be designated as a caregiver at that time and now how am I supposed to be added now you people need to have a seperate form for caregivers to be added to those who already have their cards please.
7 votesIf you still have questions, please use the on-line help feature or write to M2Programsupport@azdhs.gov
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Uploading information
How do I go about "uploading" the required documentation?
1 voteThere is a live web chat person available to help you upload documents during the business day or you can email questions through that service as well. You will find Web Chat on the left hand side of the medical marijuana pages.
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Close these so called Marijuana Clubs down immediately!!!
First of all, what are these so called Marijuana Clubs all about. I'll tell you, its a scam to sell marijuana for $ 25.00 per gram under the disguise that members are donating the pot to the club...............and if you pay $ 25.00 to join and $ 75.00 to get in the back room you'll get 3grams of pot........That is nothing more than a drug dealing operation (at this time). And obviously, the pot these clubs are selling (donating, yeah right) must have been "acquired" illegally!!!! That's right POLICE, take notice!!!! It takes 4 months (120 days) to grow marijuana…
1 voteThe law passed by voters gives the Department limited oversight of caregivers and patients. The Attorney General’s office is looking into the legality of the clubs.
To Miguel: potential dispensaries must meet local zoning requirements before they could apply to ADHS. Local government around the state continues to consider the dispensary locations, but the state system is suspended until there is a decision in the courts. -
Add a 'change your address' button somewhere on the website.
I recently moved and have been trying to get my new address information updated. This process is still ongoing after a month. If you had an easy link on the website, this would be done already.
1 voteThe program is set up through the application process. You just do the same thing you did when you applied and there is a choice to change your information. It’s very simple.
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