ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
122 results found
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quick link for providers to log in
I am having difficulty finding the log in page for the DAVE site to be able to fill out a death certificate. once on the web page, it is not intuitive to be able to find the log in.
1 vote -
You have no email contact addresses. Why? Too much extra work? My wife, Francisca Amada Acuna was born in the Ajo Hospital on 3 August, 1965
My wife, Francisca Amada Acuna was born in the Ajo Hospital on 3 August, 1965. Would that birth have been automatically registered at your central records office for births, deaths and marriages? If so, how do we apply for a copy of the birth record, please?
That hospital in Ajo was closed down many years ago so if there is no central recording office for the State, where are those hospital records archived so that a copy of the original birth certificate can be accessed?1 vote -
Your site states that my cookies are disabled. They are NOT yet your message box will not send with the continuous rejection message that co
our contact section refuses to send my message stating that cookies are disabled. That is not so. Cookies are enabled so your tech needs to get to work and fix whatever problem your site has. Why does your Department not have direct email access as the other departments do?
Too busy to answer email? too much work? Public servants, Bah!1 vote -
Vitalchek Service
I think you that you should mention that vitalchek charges $49 to essentially fill out a form that can just as easily be done directly from the state website. You will still have to pay the state fees. I am so disappointed with this lack of disclosure. What could have cost $33 will end up costing $82.
1 vote -
FIX THE GENEALOGY RECORDS PORTION OF YOUR SITE
With the amount of people complaining about this broken part of the site for the last 3 years, you'd think someone would have at least attempted to figure out WHY those of us interested in these historic documents are stuck in a perpetual loop of searching and NOT BEING ABLE TO OPEN ANY of the search results!! I've tried several browsers now and NONE of them work to open these documents (Firefox wouldn't even let me verify I was a human and not a bot!!). I try to utilize this section of the site since the upgrade every few months…
1 vote -
Online Marketing of your business
We can increase rankings of your website in search engines. Please reply to this message and we will prepare a special proposal for you.
1 vote -
3rd party vitalchek
Ordered birth certificate on the 17th of August. Was told to keep checking the mail. It was sent to you on the 24th of August. Today is the 19th of Sept. AZDHS website states for faster service we use 3rd party services. It is so inconvenient and such a headache. I get nowhere talking with anyone. Told to go to the website and click on the big red link and I would be able to request another copy for free of charge. To no surprise, the link went to vitalchek so I can order a new one for a fee.…
1 vote -
Help poor service
Need help getting birth certificate, on 8/21 order certificate. Still have not received it. No place on web to contact Heath service. Please help me. Slagman999@aol.com
Edward George Smith, born 04/26/1952, Pima county, St.Marys hospital. 520-591-1858, leave message if no answer. Thank You1 vote -
problems with expedited service for birth certificates
I went thru Vital Chek for expedited service, nothing but a joke, they kept saying they needed more proof of ID I supplied them with (BC, drivers license, and military ID), I never received my certificate for my son but they sure enough charged my card for the service, WHAT A JOKE
1 vote -
Is myIR not working?
Is https://az.myir.net/ not working or is it always down for maintenance at night??? Every day now for 3 to 4 weeks, nothing!
1 vote -
Your site works like ****
80% of the COVID19 dashboard doesn't even work. Let's gues you've got a bunch of techie twerps chasing shiny new approaches to web design - APPROACHES THAT DON'T WORK WITH 60% OF INSTALLED BROWSERS - just go back to HTML and fire you web architect
1 vote -
It would be FANTASTIC if you actually listed your email address instead of posting links to services I don't use.
Your phones are down. I would very much like to help a family obtain a death certificate but I cannot because I need to change the location of the doctor's office who is going to sign the death certificate. I can't do that by myself because apparently I am not an adult, so I have to call to have someone else do it. The problem is that your phones are down. So I tried to email. The problem with that is your email address is a state secret, so I have no way to get in contact with you. It…
1 vote -
Immunization Course Finality
The pilot AZ Immunization course doesn't advance after the Immunity and the Community slide
1 vote -
Bad Link: 404 Not Found
There is a bad (404 not found) link on your web page.
The page with the link is https://azdhs.gov/licensing/vital-records/index.php#local-county
The Gila County link is http://www.gilacountyaz.gov/government/health_and_emergency_services/emergency_management/vital_records.php
That page does not exist.(posted 9-13-2019, no way to contact webmaster)
1 vote -
Make other options for obtaining birth certificates more apparent.
Forcing people to go through Vitalchek is ******** and a complete scam! This company sells your information in addition to charging their own fees. Why do I have to get solicited with ******** just to get a copy of my birth certificate?
1 vote -
Need option to check online order status
Submitted a request over month ago. My card got charged but no letter, no birth certificate and no way to check statuts.
1 vote -
information on the conrona virus in the state prisons
release non violent prisoners over age 60 who have medical conditions.
1 vote -
Do more testing in Arizona statewide.
Arizona has over 7 million residents. Testing so far is a little more than 37,000 persons. That means out of our population The State of Arizona has tested .0053% of its citizens. You have found a little over 3000 positive persons. Doesn't the current numbers then likely translate to actual persons who have contracted this disease in Arizona is +/- 587,141?
Why is there such a disparity in testing? All the Health Experts say to do more Tests. We need to ramp up statewide testing and stop playing games.1 vote -
Interested specifically in cases/deaths in Maricopa Independent/Asst Living Facilities
We were planning to move into Acoya Troon in end of year. That's why we are specifically interested in how controlled the COVID-19 has been in Scottsdale/Phoenix Independent/AssistedLiving facilities.
Thank you for the wonderful job you are doing in keeping us informed during these challenging time.
1 vote -
Your Resignation is overdue
Over 200 bodies can't be buried because of your department's IT changes and you call it a "BUMP"? A BUMP? Not only are you incompetent to manage crisis, you are totally unfeeling. People's dead awaiting the burial your department is now preventing are NOT "Bumps". Resign now.
1 vote
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