ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
122 results found
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FIX THE GENEALOGY RECORDS PORTION OF YOUR SITE
With the amount of people complaining about this broken part of the site for the last 3 years, you'd think someone would have at least attempted to figure out WHY those of us interested in these historic documents are stuck in a perpetual loop of searching and NOT BEING ABLE TO OPEN ANY of the search results!! I've tried several browsers now and NONE of them work to open these documents (Firefox wouldn't even let me verify I was a human and not a bot!!). I try to utilize this section of the site since the upgrade every few months…
1 vote -
website needs attention: PDF doesn't open
PDF for birth record of Juan Butierrez born July 10, 1947 won't open.
2 votes -
Viewing/Downloading of PDFs Not Working
The option to download the historic birth and death certificates for genealogical purposes is not working properly. It attempts to generate the PDF but then the PDF pop-up just turns back into the search screen and the document never shows for viewing or downloading.
1 vote -
the contact email was not accurate?
Dear sirs or Madam,
I am writing to you on behalf of the Chinese Language Teachers Association in Arizona. We had a dear friend, teacher and role model, whose name is Sophia Lee, who was struggling with some unknown diseases and later lost contact.
Some people said she passed away and some people said she moved out of the country. We would like to seek some assistance to see whether you hold any death record of this person. I think she is in her late 50s or early 60s, she doesn't have any family members here in the USA. Last time we…1 vote -
tubidy mp3
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One of the standout features of Tubidy MP3 is its user-friendly interface. Users can quickly navigate through the site to find specific songs or browse through…
1 vote -
2 votes
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I have tried for over a week now to get my daughters birth certificate , I have been on theave been on the phone with VITAL CHEK, for hours
Vital Chek has been useless, 1:45 hours, second call 2:15 hours, no help keep sending back to the page I can't get into, they just hung up on me on the second call after stating that Arizona had issues. This matter is time sensitive, can someone help me. Vital Chek is not very good at what they're suppose to do.
1 vote -
Don't keep repeating the menu on the phone . Trying to talk to an agent. There is an error on my husband's death certificate. How to fix?
How to correct a death certificate. Vitalchek says I have to go thru AZDHS. Trying to get thru to your phone number is frustrating.
1 vote -
fix your phone tree. I need to get a birth certificate for my adopted son
everytime i press 5 it goes back to the top of the tree. FRUSTRATING!
1 vote -
Can't find ID verification form
When applying for a birth certificate I got an email stating I need to include an ID verification form, which your website says available on the site somewhere but I cannot find it anywhere. This should simply be included automatically in the payment process
1 vote -
Make the search page easier to use
The old site was easier to navigate and didn't go back to the start while I looked at records. It is very frustrating the way it searches now. Even when I know the last page I was looking at, if I bring up a record, then go back, the search is gone and I am back at page one. I have to click through every page to get back to where I was. This is not user friendly for genealogists.
1 vote -
NEED Death certificate request updates
Working with ADHS for a death certificate has been a nightmare! You need more options for the legal guardians of children who lose a parent. My ex-husband passed in July and our son is his ONLY child and sole beneficiary. But because I am an ex-wife, I cannot get a copy of his death certificate to apply for his benefits thru the VA or DFAS. His father was a medically retired veteran and I am still serving, but that means nothing to vital records. Serious issues with your process! I even have copies of his SS card, BC, and all…
1 vote -
Please make images available and downloadable.
The death certificate image for Neal Leonard Martin was not available.
1 vote -
Check on why the PDF Images do not open for Genealogy Birth and Death Certificates.
Load the PDF Images so they can be read and not keep loading the search page again, like it is doing now! Thank you!
1 vote -
Fantastic Service
Jeremiah,Frankie and Jackie provided me with excellent service in changing the day on my 1950 birth certificate. I am impressed they answered their phones, provided accurate information and follow-up in a very professional, friendly and caring manner. It is my pleasure in having worked with them. I cannot praise their performance enough. R. Barry
1 vote -
I need technical support
I used to be able to open vital records .pdf's. They won't open now. Can you help with current .pdf program?
1 vote -
Unable to open PDF in Chrome
i was unable to open the PDF of the DC in Chrome, but was able to use Firefox to open the file. Perhaps note on the website a preferred browser.
1 vote -
Unable to open pdf doc
When attempting to open pdf file, it opens Adobe and then immediately opens the search page again. The pdf never loads in the Adobe app. (I have an Adobe pro account, so the issue isn't on this end)
1 vote -
FIRE THE A HOLE WHO CHANGED THE PROGRAM TO ONE THAT DOESN'T WORK
Revert back to the program you had before. This one is a piece of ****. There are many records no longer available that used to be available. I used to be able to find ancestors that died and now they aren't available because all you have is mother's maiden name when some of those records only have the father on the death certificate, but only the option for mothers maiden name is available. My great grandmother died in Superior AZ and her mother died when she was young and her death certificate says unknown for her mother. You are not…
2 votes -
What Factors to Consider While Installing a Security System in Your House
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1 vote
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