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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2452 results found

  1. Suggestions for public health and preparedness

    What better time to use the emergency broadcasting systems? Why aren’t tickers running on television and radio programs from EBS informing citizens of where to find FAQs about the virus, quarantine areas, stay in place orders, mask access, etc.?

    Why are so many trained CERT volunteers not deployed to assist in civil defense e.g. collecting samples, assisting with distribution of infection control resources, food and accurate information to underserved citizens?

    Comparative examples from other nations with SARS and MERS experience such as Taiwan (below) indicate a need for a similar national strategy that includes federal, state, local groups and volunteers…

    2 votes
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  2. 1 vote
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  3. What about all the sick people who haven't been tested?

    Those who have Covid-19 symptoms and call the doctor and the doctor tells them to stay home. They may not get tested but they do have the virus. Do the doctors report these cases?

    1 vote
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  4. Uptime your website daily regarding Covid 19 cases.

    Your website numbers are not up to date. Is that intentional?

    1 vote
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  5. the scale of the covid-19 cases by zip code

    the scale of the covid-19 cases by zip code should reflect the a actual range of the numbers present on the map. currently the highest number is "greater than 10", whereas the highest incidence is 78. The map itself would be much more instructive if the binning would be in decades (say 0, 10, 20, 30 , 40, 50) this way one could see the regions of highest incidence right away.

    1 vote
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  6. 1 vote
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  7. Fix zip code map

    Your zip code map continues to be useless, it is not interactive, you can't expand or enlarge it, and it doesn't make sense!

    1 vote
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  8. Post a Date and Time, when Posting your UpDate on the COVID-19, (in the morning, and night).

    Its confusing, as to whether your posting on most current tallies on the COVID-19; or by Yavapai County's 'Community Health Services'?

    Or, is your most current updates coming from Community Health Services of Yavapai?

    2 votes
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  9. Better data

    Substantial differences in COVID-19 data between: Data Slides from April 14, 2020 News Conference and hospital reporting data dashboard

    1 vote
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  10. Please can you make this easier to navigate and not stick?

    The web page keeps ‘sticking’. Can you give the map w/ zip codes more prominence and allow it to actually work? It took my several google attempts to find this map on our state health department’s website. And now the map seems frozen. I can’t get it to accept any information. There’s got to way to make this simpler. Thanks so much.

    1 vote
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  11. Infographic Embedded Code

    We have created an online Situation Room for our EOC. It would be nice to offer your embedded code for your infographics relating to COVID-19 so we could embed them in our EOC Situation Room.

    1 vote
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  12. 1 vote
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  13. Please fix COVID-19 Cases by Day" Data

    This data set cannot be viewed beyond April 8. Today is April 15th. Please fix this.

    4 votes
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  14. your new cases by week/day

    How about you idiots make it so you can slide the graph left and right since we can no longer see the new dates?

    Do you actually look at anything you do?

    Idiots.

    1 vote
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  15. COVID-19 Cases by Day doesn't show recent days/weeks

    The space on your website for the COVID-19 Cases by Day is way too small and only part of the graph is visible. The most recent days and weeks are not visible. The graph is pretty useless without this information. Please fix!

    19 votes
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  16. Covid cases

    You can see all the bars on bar chart! Recent dates are not visible.

    Take a look at Maricopa county...they provide much more info in a very user friendly site.

    0 votes
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  17. Your numbers should match county health department reports.

    Update you COVID confirmed cases to match county healthdepartment reports, specifically Yuma. Yuma County has shown 20 for a couple of days and yours shows 17.

    4 votes
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  18. Additional Info for 65+

    How about breaking out the 65+ deaths by "how many were in assisted living/nursing home" vs ones living on their own. This would give a better perspective for the 65+ category in the reporting of covid-19 infections and deaths.

    2 votes
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  19. Update new cases and hospitalizations for Covid daily.

    Why is this so hard to do? It is Wed, 4/14 and your graph for new cases is from 4/8. Hire a local company or business to do this for you.

    1 vote
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  20. Add horizontal scrollbar to the "COVID-19 Cases by Day" graph

    The graph is being cut off on the right-hand side, with no way to scroll right to see newest data.

    4 votes
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